All Technology articles – Page 2
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NewsJust Eat launches AI-powered ‘delivery concierge’
The delivery platform has launched an AI-powered ‘delivery concierge’ service, which enables customers to voice order and be given personalised recommendations.
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Analysis & InsightFrom sushi to spuds, demand surges for familiar favourites
Italian, Japanese, and Thai cuisines are among the fastest growing categories on Uber Eats, according to new data, while searches for matcha have jumped 700%
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InterviewsMoto Hospitality: ‘We’re leading the way in terms of EV and eHGV motorway service providers’
The MSA operator says it is helping to accelerate the UK’s shift towards EVs and eHGVs, and playing an important role in tackling the country’s charging infrastructure gap
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InterviewsYouMeSushi: ‘We want to get out of our comfort zone’
The fast casual sushi chain is looking beyond its London heartland, targeting new openings this year in the north of the country with international expansion also mooted
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NewsUber Eats appoints new UK GM
Merve Basci joins from Uber’s Turkish delivery business Trendyol Go, which it acquired for $700m (£522m) in May 2025
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NewsStonegate invests ‘record’ £12m in its pubs in first quarter of the year
The pubco has also confirmed a development pipeline of £30m for the remainder of the financial year that includes the launch of a new co-investment programme in early 2026
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NewsIn Pictures: Urban Fun Kingston
The new multi-level entertainment playground opened its doors in Kingston last week, including duck-pin bowling, AR darts, axe throwing, shuffleboard, mini golf, bench football, curling lanes and an arcade packed VR and AR experiences
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NewsPub-goers favour pre-booking
Gen Z are three times more likely to prefer tech-based ordering, with 34% of pub customers overall, preferring to order from their table via an app or website, found the new report from Zonal.
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NewsUber integrates OpenTable reservations into Eats app
Customers will be able to make reservations directly through the Uber Eats app, the first time OpenTable reservations have been integrated into a major delivery platform in the UK
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NewsJust Eat founder Jitse Groen steps down as CEO
Groen’s departure from the company he founded 25 years ago comes after the delivery platform was acquired by investment group Prosus in a €4.1bn deal earlier this year
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Analysis & InsightMarston’s targets expansion of 'sports lover's dream' Grandstand concept
CEO Justin Platt says the pub group’s five new concepts, each one targeted at a different core consumer demographic, present a ‘real growth opportunity’ going into the new financial year
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NewsPret to take Express format off the market
The self-service branded coffee stations were launched in 2021 with JDE Peet’s, targeting convenience stores, forecourts, universities, healthcare facilities and workplaces
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NewsUber Eats to launch autonomous deliveries in UK
The partnership with robotics company Starship will begin in Leeds next month with an initial ten robots, before being rolling out to Sheffield
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NewsVagabond launches direct to consumer platform
The bar group, which is backed by wine retailer Majestic, says the new platform will ‘bring its signature self-pour discovery experience into homes across the UK’
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EventsMCA Hospitality Awards: finalists announced
Voting is now open for the prestigious annual celebration of hospitality excellence, with finalists including Azzurri Group’s Dave’s Hot Chicken, Arc Inspirations’ BOX, Flat Iron and WatchHouse Coffee
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NewsSunday app raises £16m in Series B round
The payment platform from the founders of Big Mamma Group is looking to expand internationally and into new restaurant segments such as fast-casual and fine dining
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InterviewsLaine: ‘We’re built by young people for young people’
The Brighton-based pubco has launched its first site in Norwich under its Dead Wax brand as it continues to place greater emphasis on the Gen-Z market and data-driven expansion
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Analysis & InsightIndependent thinkers: how hospitality is harnessing the power of agentic AI
The rise of autonomous artificial intelligence is giving hospitality businesses the opportunity to bolster training, improve order systems and, perhaps ironically, place more emphasis on the human experience
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InterviewsWatchHouse: ‘Tech is adding to the guest experience’
Despite increasing labour costs, the use of new technology is enabling the premium coffee shop business to add labour back into its model, head of people Euan McInytre explains
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InterviewsStar Pubs: ‘We didn’t want training to be a one-off exercise’
Speaking at MCA’s recent Innovation Conference, Star Pubs’ head of licensee training and development, Tracy Bickerdike, said the group is striving for continual learning for its Just Add Talent operators