All Technology articles – Page 2
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NewsIn pictures: MCA’s Hostech conference 2022
Itsu’s chief customer officer Neil Miller, Pret’s chief global digital officer Sarah Venning and KFC’s chief technology officer Jatin Chandwani presented at the conference
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NewsKarakuri to launch automated frying solution
The tech start-up will launch an automated fryer later this year to join its meal-assembling robotic solution, CEO Barney Wragg announced at MCA’s Hostech conference
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Analysis & InsightTaster: ‘Our focus on tech really helped us scale’
The digital delivery business Taster is opening more than two new partner kitchens every week, on average, founder and CEO Anton Soulier told Hostech
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Analysis & InsightSocial media is go-to channel for hospitality recommendations
Almost half consumers (48%) look on social media for eating and drink out recommendations, according to the latest GO Tech report from Zonal and CGA.
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Analysis & InsightConsumers prefer in-house delivery apps
Square’s Future of Restaurants Report also found that one in five operators expect the majority of their sales to come from delivery or takeaway channels in the next 12 months.
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NewsTechnology drives drinks premiumisation in pubs
Digital technology, implemented during the pandemic, has boosted the popularity of more premium drinks and provided valuable data for operators, MCA’s Pub Conference audience heard.
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NewsAccess Group acquires Omnifi
Access Group has acquired Omnifi and its Orderbee mobile order and pay technology. This will be incorporated into Access Group’s hospitality division. Access Group said adding Orderbee to its hospitality software suite would enable customers “to order in seconds after they arrive, maximising operators’ profits, helping to drive efficiencies and reduce administration time as they re-establish their business at this critical time of trading”.
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NewsTech removes pain points for guests
Two in five (40%) of consumers have said that technology has improved their hospitality experiences, according to the latest GO Technology report from Zonal and CGA.
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NewsGreene King: ‘Majority of orders are through our app’
Greene King has seen usage levels of its app soar since reopening, with 70% of its orders being submitted by guests through the technology, chief executive Nick Mackenzie told MCA’s The Conversation.
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NewsChop’d invests in tech
High street salad chain Chop’d has invested £110k in digital developments ahead of the reopening of its sites next Monday (12 April).
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Analysis & InsightHow to use customer data effectively
A huge advantage to businesses that take a digital approach is the amount of customer data at their disposal that provides them with vital insight into their customers’ purchasing habits and helps them target them more effectively with marketing campaigns.
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InterviewsHow Deliveroo pioneered delivery-only kitchens at Editions
Nigel Rivers, general manager of global site operations at Deliveroo Editions, shares the latest tech developments at the platform.
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OpinionPeter Martin: ‘No way back from the digital world’
You don’t need to be clairvoyant to spot the major trends that are going to reshape our business landscape. Most are already out there in clear sight.
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Analysis & InsightHow technology is revolutionising the post-pandemic restaurant sector
At the end of 2019, if a customer wanted to order and pay for their food using their mobile phone the number of restaurants in which they could do this would have been relatively small. Fast forward to this year and, once lockdown is lifted, the number of places offering digital order and pay will be significantly bigger.
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NewsDoorDash valued at $60bn after IPO
DoorDash, the US food delivery platform, reached a market value of $60bn in its public trading debut, after a strong performance during the pandemic. Shares in DoorDash closed at $189.51 on Wednesday, 86% above the price of their initial public offering. Tony Xu, CEO of DoorDash, whose stake is now ...
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NewsHunter swaps Kerb for Tipjar
Kerb head of development Ollie Hunter has joined Tipjar as head of operations.
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NewsM Restaurants to use champagne-serving robots through December
M Restaurants, the Rare Restaurants-owned brand, has announced it plans to use robot waiters alongside staff at its two London sites upon reopening. Through December, M Threadneedle Street and M Victoria Street will make use of the robots – named Bailey and Sage – to serve champagne to customers, travelling between the bar and tables delivering flutes and bottles. The bots will also offer seasonal greetings, and have the option to display personalised messages to guests.
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NewsDeliveroo lines up Arney as chair
Deliveroo is lining up Claudia Arney to chair its board as the company prepares to float on the stock market, Sky News reports.
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NewsDeliveroo appoints Worldpay’s Medlock ahead of IPO
Deliveroo has lined up former Worldpay CFO Rick Medlock to chair its audit committee as it prepares to list, Sky News reports.
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OpinionAlixPartners: The brave new world of delivery
Food delivery sales have unsurprisingly reached new heights this year with people across the world locked down and brands keen to generate revenue. With its importance amplifying once again given the second national lockdown in England, AlixPartners director Steve Braude looks State-side at the key trends driving the US delivery market and how developments might influence the UK