All Technology articles – Page 5
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Analysis & InsightDigital transformation: ‘Show empathy, as change is hard’
Creams Cafe COO Oliver Rodbard took delegates at MCA’s Hostech conference through the challenges behind a tech implementation processes
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Event NewsHospitality leaders embrace loyalty integration, kiosk innovation and AI
Representatives from over 20 operators convened for MCA’s roundtable at Hostech 2025, with a wide-ranging discussion spanning loyalty integration, back-of-house AI, and customer-centric kiosk strategy
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Event NewsIn pictures: Hostech 2025
This year’s packed Hostech conference brought together senior leaders from across the UK’s hospitality sector to explore the technologies and trends shaping the industry’s digital future
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InterviewsTortilla: ‘Tech is a massive part of our journey’
CEO Andy Naylor discusses the fast casual Mexican-inspired chain’s partnership with food robotics company Kaikaku at MCA’s Hostech conference
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NewsCultivated seafood edges closer to UK restaurant menus
Cultivated meat and seafood could soon offer UK restaurants a new sustainable, premium dining option, according to Singapore-based food tech company Umami Bioworks
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NewsAI in hospitality: ‘The opportunities are vast’
Former PizzaExpress digital chief Arslan Sharif told MCA’s Hostech conference how operators can save up to 15% in labour costs by using AI tools
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Analysis & InsightDeloitte: restaurant operators must embrace innovation, sustainability and efficiency
Restaurant operators face rising complexity, but there are clear routes to growth for brands willing to rethink traditional models, according to Deloitte’s 2025 Future of Restaurants and Food Service report
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EventsYolk and Vita Mojo on driving revenue through customisation
Taking place tomorrow at the Ham Yard Hotel, Nick Philpot, founder of Yolk, will be joined by Danna Gurbaxani, chief revenue officer at Vita Mojo, to explore the evolving role of personalisation in hospitality
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EventsOperators share digital investment strategies at Hostech 2025
At this year’s Hostech, MCA contributing editor Peter Martin will head a panel of senior leaders from across the sector to examine the digital strategies that are helping operators stay competitive
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Event NewsGail’s to launch sustainable ice teas
Gail’s head of coffee Jessica Worden told London Coffee Festival the brand is launching two new cold-brew iced teas infused with repurposed fruit pulp
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EventsAI and the route to 2030 at Hostech 2025
Opening this year’s Hostech conference, Arslan Sharif will share his expert view on where technology is heading and what it means for hospitality businesses navigating the road to 2030
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NewsBlack Box Intelligence acquires Yumpingo
Black Box seeks to elevate its AI-driven restaurant performance solutions through the acquisition of the guest experience management and survey platform
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EventsFuture trends, AI, robotics and loyalty at Hostech 2025
Leading hospitality brands reveal the strategies, technologies and investment priorities shaping the future of guest experience next month
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InterviewsWagamama surpasses 1m loyalty members as omnichannel grows
CEO Thomas Heier tells MCA the programme is already driving “positive movements to member visit frequency” since launching in 2024, with further functionality and features in the pipeline
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InterviewsPopeyes UK: ‘We see our use of tech as a point of difference’
The fast-growing QSR brand’s chief technology officer David Carey talks to MCA about AI, the development of its app and why the brand wants to “own the customer experience” through building its own tech stack
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EventsMCA partners with Pennies for Hostech 2025
A pioneer in micro-donation technology, Pennies enables customers to round up payments when paying by card or digitally – creating powerful impact for charities through small, everyday contributions
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NewsVision of tech future to be shared at Hostech
Where is AI leading us, and how is hospitality positioned to benefit? These are some of the big questions hospitality tech leader Arslan Sharif will look to answer in a special landscape and futurist session at MCA’s Hostech Conference next month.
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InterviewsFlight Club prepares loyalty launch and next-gen tech rollout
The social darts pioneer is preparing to launch a new loyalty programme, supported by a next-gen tech platform designed to enhance the customer journey and drive repeat visits
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OpinionThe dawn of true AI in hospitality
AI is already doing a lot of heavy lifting when it comes to reservations and guest services. Where it gets more interesting is in its ability to predict the future, writes Ben Dixon, CTO and founder of Sona
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NewsHostech boasts bumper line-up for 2025
Costa Coffee, Pizza Pilgrims, Pho, Turtle Bay, Comptoir and 200 Degrees join the line-up of panellists at MCA’s Hostech Conference next month