Heartwood Collection: ‘We’ve got too much data’
WatchHouse: ‘The most important thing we’re monitoring is guest opinion score’
Internal comms a key area of focus for new tech solutions
Sticks’n’Sushi: ‘Hospitality is in its infancy when it comes to loyalty’
Moto Hospitality: ‘We are focused on game-changing tech’
Hostech: ‘Don’t add new tech if it doesn’t add value’
How hospitality is integrating AI assistants into the workplace
Popeyes: ‘Our control of the basics has enabled us to scale’
MCA’s Hostech returns next month
Fourth turns to AI to increase manager-level support