• Heartwood Collection: ‘We’ve got too much data’

  • WatchHouse: ‘The most important thing we’re monitoring is guest opinion score’

  • Internal comms a key area of focus for new tech solutions

  • Sticks’n’Sushi: ‘Hospitality is in its infancy when it comes to loyalty’

  • Moto Hospitality: ‘We are focused on game-changing tech’

  • Hostech: ‘Don’t add new tech if it doesn’t add value’

  • How hospitality is integrating AI assistants into the workplace

  • Popeyes: ‘Our control of the basics has enabled us to scale’

  • MCA’s Hostech returns next month

  • Fourth turns to AI to increase manager-level support

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