All Technology articles
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NewsTech on Toast rebrands as Stacked
The hospitality tech platform said the rebrand has been carried out to unify its services and expand its free support for operators wanting to digitise their businesses.
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NewsHeyGuest partners with OpenTable
Available to all restaurants using OpenTable, the integration makes HeyGuest’s AI concierge technology accessible to more than 70,000 restaurants, bars, wineries and hospitality venues worldwide
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Analysis & InsightThe £3bn question: can hospitality absorb another employment cost increase?
With labour costs already under intense pressure, businesses are assessing the implications of zero-hours contract reforms that could restrict workforce flexibility and create significant new compliance obligations
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NewsUK cinemas mull Meta glasses ban
Many of the UK’s chains could introduce policies to prohibit and/or restrict the wearing of camera-enabled smart glasses, according to the industry’s trade body
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NewsSquare and OpenTable partnership looks to unify restaurant guest data
The expanded partnership aims to give restaurant operators a single view of reservations, payments and customer data, in order to improve guest engagement and operational decision-making.
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EventsNew sessions announced for MCA’s Innovation Conference
KFC UK&I, Subway, Wagamama, Wahaca, Coco di Mama and Ole & Steen among the brands added to the speaker line up on 8 October.
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NewsPopeyes UK: ‘We’ve got something pretty special’
The Louisiana-style fried chicken chain wants to ensure no customer is more than 30 minutes away from one of its restaurants, CEO Tom Crowley tells The Grocer
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NewsMeta glasses risk ‘invading customer privacy’
Jeremy King and Sir Tim Martin have come out against Meta’s ‘spy glasses’ being worn in their venues
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InterviewsPoolhouse can work in ‘many towns and cities' in UK
CEO and co-founder Andrew O’Brien tells MCA initial reaction to the tech-led pool group’s debut London site has been ‘amazing’ with strong repeat business and opportunities to evolve the concept
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NewsTortilla: ‘2025 was a year of progress and of difficult lessons in equal measure’
While its UK business stabilised, the fast casual Mexican restaurant group says the integration of the France-based Fresh Burritos proved ‘far more challenging’ and it is now exiting underperforming sites
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NewsNell’s Pizza founder launches youth hospitality jobs platform
Called Lenny, the platform aims to help young people secure entry-level work while making it easier for operators to employ under-18s
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Analysis & InsightHow AI can give time back to operators
The expectation that AI will miraculously boost margins and returns has been replaced with realism as its potential impact becomes more widely understood
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NewsMCA’s Innovation Conference returns on 8 October
Hospitality operators already on the programme include Bill’s, WatchHouse, Azzurri Group, Heartwood Group, Five Guys and Nightcap. Save 10% by booking your early bird tickets before the 31 July.
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Analysis & InsightDining for Data: Why AmericanExpress is betting big on reservation platforms
As Amex adds TheFork to a growing stable of restaurant-tech acquisitions, the payments giant is positioning itself at the centre of the dining journey. For operators, the trend offers both opportunity and a fresh set of questions about ownership of the customer relationship
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NewsHospitality warned heatwave could drop bookings by up to 48%
Analysis of the June heatwave carried out by Access Hospitality and DesignMyNight also shows the hot weather caused hospitality covers to decline by 19% and walk-ins to drop by 11%
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NewsMoto Hospitality delivers ‘strong operational performance’ as turnover and profit both rise
The MSA operator said that despite a ‘challenging macroeconomic environment’ it was able to grow turnover to £1.12bn with pre-tax profits reaching £57m
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NewsGuidance: Tips should be for workers providing service
Revised guidance from the Department for Business and Trade clarifies that service charge distribution should be broadly for workers providing service at the place where the tip was left
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Weekend PressCan technology save British hospitality businesses?
In one example, an AI-powered platform increased the accuracy of stocktaking and cut how long it takes, freeing up time to improve customer service, The Times reports
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NewsZonal names new CEO
Joel Chapman has been promoted from COO to chief executive of the UK hospitality technology provider, which was acquired by the Canada-based Volaris Group earlier this year
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NewsWraps & Wings looks to shift away from delivery-led model as it unveils new look
The Eatphoria-owned brand says its new design has been created to transform the customer experience and better reflect its evolved identity as it targets 20 new openings in two years