All Opinion articles
View all stories of the same content type.
-
OpinionPeople are the new business currency
Keeping teams engaged, happy to work and wanting to stay are the foundations for delivering great customer experiences and strong financial performance, writes Peter Martin
-
OpinionValue doesn’t look just one way
Bringing in diversity doesn’t mean pubs will change beyond recognition. Pubs will remain the cornerstone of our communities, as our communities become more inclusive too, ETM Group’s Rachel Masing writes for MCA
-
OpinionAlbert’s Schloss, London W1: ‘A stroke of genius’
Albert’s Schloss is all about ”wall-to-wall schnitzel, strudel and currywurst”: Grace Dent reviews the newly opened London venue
-
OpinionCarlsberg expands its horizons
While Marston’s is narrowing its focus onto pubs, Carlsberg has successfully snaffled Britvic and is going the other way. Dominic Walsh explores the latest in M&A in the drinks industry
-
OpinionCooking the political souffle
The arrival of a new government will stir up much needed change in the world of food and drink, Prestige Purchasing chairman David Read predicts
-
OpinionLive music in pubs and bars can be a catalyst for growth
If all eligible licensed venues offered live music to customers, £2.4bn could be added to the hospitality industry annually, according to Kit Muir-Rogers, co-founder of GigPig
-
OpinionHospitality must invest in its people, not just technology
The hospitality sector is filled with talented individuals, but there is an immense opportunity to better capture, retain, and develop the full breadth of human potential, writes Stefan Catoui, co-founder of Vita Mojo
-
OpinionWhen the young start calling the shots
As a Labour victory looks likely to be determined by a left-leaning younger electorate, Peter Martin considers the implications for hospitality businesses when serving and employing this increasingly influential demographic
-
OpinionGen Z – Blending relevant, relatable & game-changing
There’s no hospitality handbook when it comes to unpicking the puzzle that is Gen Z, but diverse brands like Wingstop, Humble Crumble and Bubba Oasis are emerging as flagbearers for this much misunderstood demographic, writes Tom Gatehouse of Egg Soldiers
-
OpinionThe Great British Pub still has some way to go
Despite hundreds of years of providing hospitality, not all pubs get it right - and too many think they’re gastropubs when they don’t have the necessary kitchen skills, writes Dominic Walsh
-
OpinionOpportunity beckons for hospitality
The sector has displayed amazing resilience since the pandemic, but is is now entering a new era where it can be a critical part of the nation’s recovery, providing employment, stronger communities, growth for the economy and restabilised public finances, writes David Read, chairman of Prestige Purchasing
-
OpinionThe Transatlantic Transfer
Richard Samarasinghe, head of strategy at Harrison, discusses the key considerations and pitfalls when bringing a brand from the US to the UK (and vice versa)
-
OpinionFor the love of loyalty
Tom Gatehouse of Egg Soliders examines the contrasting approaches to loyalty at Greggs and Pret - and asks whether the fast-moving world of web3, decentralization and virtual reality could inform the next generation of consumer apps
-
OpinionPeter Martin: Handle with care
Upon his return from a trip to Nashville, MCA’s contributing editor reflects on creating and nurturing a strong hospitality culture, and how London can strengthen its own hospitality ecosystem
-
OpinionWhitbread’s restaurant conundrum
Whitbread is very good at throwing cash at its hotels, but very bad at chucking money at its pub-restaurants, Dominic Walsh argues as the Beefeater and Brewers Fayre operator embarks on an overhaul of its estate
-
OpinionAre we responsible for what our diners choose to eat?
Hospitality operators are still reluctant to be seen to intervene when it comes to the foods and other ‘edible substances’ they serve customers, argues Prestige Purchasing chairman David Read
-
OpinionThe visionary beer bro whose mercurial tendencies became a distraction
Outgoing BrewDog CEO James Watt created a global craft beer powerhouse which revelled in its outsider status, but his reluctance to grow up gracefully meant he was no longer the right man to lead an increasingly corporate company eyeing an IPO
-
OpinionGet real: Labour’s coming and we all need a plan
While hospitality-specific issues - like VAT and immigration policy - will make the headlines, the big concerns Peter Martin hears from bosses are around investment, especially on infrastructure, and long-term economic planning
-
OpinionWill reverse takeover give TGI that Friday feeling?
Dominic Walsh explores the background of the proposed Hostmore deal, and asks whether bulking up can arrest ailing consumer demand on both sides of the Atlantic
-
OpinionThe race for Scope 3 outcomes
David Read, chairman of Prestige Purchasing, argues that hospitality operators need to get up close with farming if they are to hit their sustainability goals