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OpinionFruity bonuses at ’Spoons
MCA columnist Dominic Walsh delves into the enhanced fruit machine takings in pubs, the ordeal of dealing with charmless CEOs, and the late former Four Seasons MD Ramon Pajares
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OpinionThe Ozempic effect: why smaller portions are reshaping London’s menus
‘Small appetite menus’ may soon become as common as gluten-free or plant-based options, offered without stigma and embraced as a standard part of menu design, Ted Schama, founder of One Voice Hospitality writes for MCA
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OpinionTechnology will transform every hospitality business – and sooner than you think
AI, robotics and biotechnology will soon deliver vast and profound change in the hospitality sector, David Read, founder and chairman of Prestige Purchasing, writes
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OpinionThe Pizza Pilgrims deal is an exciting move for the industry’s much-loved journeymen
The acquisition of Pizza Pilgrims by McWin-backed brand L’Osteria is a huge deal for founders James and Thom Elliot. All eyes will be on what it does next
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OpinionRates and VAT reform needed now to stem 'staggering' job losses
The Morning Advertiser editor Ed Bedington laments hospitality job losses since the Budget, and calls for a much needed shot in the arm for the sector
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OpinionEmotional intelligence: The new frontier in guest experiences
Increasingly, the most memorable guest experiences are not defined by luxury amenities or flawless execution, but by emotional resonance, moments of empathy, recognition, and genuine human connection
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OpinionDynamic David Page scouts around for acquisition targets
MCA columnist Dominic Walsh hears the incoming Bow Street Group chairman is looking at Algarve grilled chicken concept Casa do Frango; a “cooler version” of Gail’s bakeries called Lockdown Bakehouse; and Pasture, a small chain of upmarket steak houses
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OpinionThe race to the bottom in the retail sector, and how it’s harming your business
It’s not just the government that’s squeezing the life out of hospitality, David Read, founder and chairman of Prestige Purchasing suggests
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OpinionIt’s not woke to worry about well-being
Companies looking to grow rather than contract are increasingly focussing on hanging onto the people they have, with staff retention becoming a proven indicator of corporate health, Peter Martin writes
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OpinionStylish Busaba lives to fight another day
The 26-year-old restaurant group has been bought out of administration at a time of heightened interest for Thai cuisine, Stefan Chomka writes
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OpinionTelegraph tirade ignores diversity of pub sector
Morning Advertiser editor Ed Bedington responds to a recent newspaper hit piece, arguing the pub sector is a far more innovative and dynamic space than the bland, corporate daydream conjured up in The Telegraph
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OpinionThe unseen backbone of Britain: Why hospitality deserves better
Hospitality remains remarkably resilient in the face of almost impossible odds. But taxing the sector so heavily risks pushing it to breaking point, hollowing out our high streets and destroying our social fabric, writes Philip Harrison
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OpinionCan Prezzo’s rebrand revitalise the embattled casual dining concept?
The Italian restaurant group’s new look, menu and slightly different name mark a new chapter for a brand that looks to have lost its way in recent years
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OpinionHonest Burgers and the revolving CEOs
A survivor of the burger restaurant specialists, Honest has ambitions to quadruple its estate and roll out a QSR smashburger spin-off. But is its difficulty in keeping hold of its CEOs holding back its expansion ambitions?
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OpinionCyber threats on the menu
Hospitality operators have spent much of the past decade investing in their tech-stack, but often underestimate the scale and complexity of their digital footprint and vulnerability to cyber attack, Prestige Purchasing chairman David Read writes
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OpinionHave faith, the pub is not dying
While independents are suffering disproportionately, managed pub groups are both adding sites and seeing real sales growth, writes Peter Martin
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OpinionCathedral thinking: Looking beyond the plate to build a sustainable food future
Food isn’t just about the present. It is about laying the groundwork for a more resilient and balanced future, according to Scott Dixon, managing director of The Flava People
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OpinionWelcome to the agentic future of commerce
AI has the power to reinvent customer experience and loyalty in the QSR industry, Gurdip Clare, UKI Head of Hospitality at Cognizant writes
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OpinionFuller’s succession plan leaves few surprises
Key to the success of Fuller’s management team is a succession process ‘as smooth as a head on a pint of London pride’, says Dominic Walsh, as he considers the implications of the recently announced reshuffle
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OpinionWhat have weight loss drugs got to do with us?
With the use of weight loss drugs like Ozempic rocketing in recent years, David Read, founder and chairman of Prestige Purchasing, reflects on their likely impact upon food and drink consumption