All People articles – Page 6
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Analysis & InsightHospitality continues to ‘bear brunt’ of job losses
Around 84,000 jobs have been lost in the hospitality sector since the government announced changes to NICs contributions last year, with younger workers the hardest hit, UKHospitality chair Kate Nicholls says
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OpinionEmotional intelligence: The new frontier in guest experiences
Increasingly, the most memorable guest experiences are not defined by luxury amenities or flawless execution, but by emotional resonance, moments of empathy, recognition, and genuine human connection
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NewsWaiter brings legal action against The Ivy over tips and service charge
The Richard Caring-owned restaurant chain is accused of failing to clarify how payments were calculated, The Guardian reports
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NewsDirectional Pizza appoints new CEO
The owner of the Pizza Hut Restaurants UK business has appointed Gino Casciani as chief executive officer of its European operations.
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NewsEntry level jobs ‘taxed out of existence’
A plunge in part-time summer holiday vacancies is being driven by rises in employers’ National Insurance contributions (NICs) making hiring more expensive
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NewsBuzzworks appoints Robert Cook as non-exec chair
The former chief executive of Hostmore, Malmaison, and Hotel du Vin joins Buzzworks as the Scottish operator looks to expand into accommodation
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NewsGaucho announces new leadership appointments
Pedro Nunes joins from the Ivy Collection as operations director for London, amid multiple promotions as new CEO Baton Berisha implements his growth strategy
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NewsAdnams appoints CFO
Andy Driscoll has significant financial leadership experience across logistics and FMCG at the likes of Valeo Snackfoods, Kettle Foods and Constellation Cold Logistics
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OpinionIt’s not woke to worry about well-being
Companies looking to grow rather than contract are increasingly focussing on hanging onto the people they have, with staff retention becoming a proven indicator of corporate health, Peter Martin writes
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NewsSt Austell appoints Don Davis as CFO
Formerly of Hush, ASOS, and Homebase, Davis brings 30 years of retail experience and will replace current CFO Colin Stratton in August
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NewsStonegate appoints new MD for Publican Partners
Dan Castle, previously operations director, has been promted to the role of managing director for Publican Partners, following a decade at Stonegate
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NewsMarta Pogroszewska steps into NED role at Gail’s owner Bread Holdings
The former Gail’s MD told MCA it was a ”pleasure and privilege to lead the team for nearly nine years” and that she looked forward to working with them in her new role
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NewsFelipe Athayde joins Pret as president, North America
Athayde will help take the business forward in its next stage of growth, building on the brand’s 65-strong estate in North America
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NewsSubway appoints new CEO
Jonathan Fitzpatrick, previously of Burger King and Driven Brands, joins the sandwich giant with more than two decades of franchising and QSR experience
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NewsCreative Restaurant Group appoints managing director
The Mischa Zelman-chaired restaurant group has promoted Milena Floyd from her role as operations director
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InterviewsThe Alchemist: ‘We made some mistakes with Berlin’
The bar and restaurant business initially took the wrong approach from a people and culture perspective when opening its first international site, Hannah Plumb, talent and culture director at The Alchemist, shared at MCA’s Pub Conference
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InterviewsBrewhouse & Kitchen: ‘We have less people doing more and more hours’
The pub operator may have reduced its workforce through natural attrition, but the impact of April’s extra labour costs is inhibiting growth and new job creation, CEO Kris Gumbrell tells MCA
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NewsChestnut Group announces senior appointments as part of growth plan
Henry Fairbanks has been promoted from director of operations to director of acquisitions and wholesale, while Ollie Tresize joins the business as head of operations.
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InterviewsMarston’s: ‘We are laser focused on productivity’
Labour efficiency, the use of technology and a focus on staff retention are just some of the ways operators are dealing with the influx of extra labour costs, MCA’s Pub Conference heard.
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NewsEG Group appoints new CFO
Mark Segal will be based in the US, the group’s largest market by revenue, and joins with 35 years of global financial and operational experience