All People articles
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Analysis & Insight
Flexible work crucial to over 50s
The demographic’s softer skills, honed through years of experience, make them excellent candidates for customer service and hospitality roles, according to a report from Fuller’s
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News
Sunak risks misfiring on immigration as Britain runs out of workers
The prime minister faces pressure to loosen the borders without risking election oblivion, The Telegraph reports
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News
Knoops appoints CEO
William Gordon-Harris, who has served as executive chairman since 2019, will drive expansion at the speciality chocolate drink brand
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News
M&B launches new flexible working app
Called M&B Flexible, the app will offer potential new team members the chance to choose their working hours, role type and venue they’d like to work in.
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Analysis & Insight
Equity, diversity, & inclusion in hospitality: the way forward
With a long way to go before diversity in boardrooms matches the diversity in the kitchens, MCA speaks to the operators and the experts about advancing inclusion in the workplace
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News
Robert Cook joins Imbiba advisory board
The former Hostmore CEO stopped down from the listed TGI Fridays operator earlier this year
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News
PizzaExpress faces opposition to staff changes
Changes to the way working hours and shifts are allocated has led to criticism from staff and the Unite union
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Interviews
Jane O’Riordan: ‘Being people centric is critical’
People are a business’ most precious asset and must be looked after, particularly in today’s tough labour market, the chair of Turtle Bay, Red Engine and Caravan tells MCA.
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News
Tips Bill due to come into force next year
A new law designed to ensure hospitality staff receive all the money left to them in tips by customers will likely come into force in 2024, the government has announced.
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News
Employment (Allocation of Tips) Bill to become law
A private member’s bill intended to ensure hospitality staff receive all the money left to them in tips by customers is set to become law after clearing the House of Lords
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Opinion
Holly Addison: Carving a space for diversity and inclusion
As labour challenges impact the hospitality sector, leadership teams should consider which shifts are transient, situational or fundamental, Leathwaite partner Holly Addison writes for MCA
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Opinion
Lorraine Copes: Moving the dial on race equity
The journey to advance race equity is one of continuous learning, yet it remains a topic that is frequently avoided, Be Inclusive Hospitality’s founder Lorraine Copes writes for MCA
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News
Living wage to add further 7% to employers’ pay bills next year
The potential rise is on top of the 9.7% increase in the main rate to £10.42 an hour from tomorrow, The Sunday Times reports
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News
Hospitality vacancies almost double 2019 levels
The number of online job adverts for hospitality workers in the north east of England has more than doubled, with Wales seeing a 98% increase, according to Indeed Flex
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Analysis & Insight
Older people return to workforce
The number of 50 to 64-year-olds preparing to get back to work rose sharply in the final three months of 2022, according to analysis by the Institute for Fiscal Studies (IFS)
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Analysis & Insight
CIPD: ‘Red hot’ demand for more staff
Vacancies in the hospitality sector remain at a record high and almost twice the level of most other sectors, according to analysis by the Chartered Institute of Personnel and Development
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Opinion
Abi Dunn: ‘Good GMs are pivotal to the future success of the sector’
If there is one role hospitality leaders should not overlook, it’s that of the general manager, Abi Dunn, founder of recruitment agency Sixty Eight People, writes for MCA
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News
Online talent platform secures £29m in funding
Brigad raised a Series B round, led by Balderton Capital, in order to accelerate its growth in the hospitality sector across the UK and Continental Europe.
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News
Hospitality faces ‘incredibly challenging’ recruitment landscape
Vacancy rates in the sector are still 72% higher than they were pre-pandemic according to the latest data from the ONS
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News
UKHospitality calls for reform of apprenticeship levy
In a joint letter to the government alongside other major trade bodies, chief executive Kate Nicholls said the current system was “too inflexible” and called for proportional control of levy funds