All People articles – Page 5
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Analysis & Insight
Staff numbers heading in right direction
The number of people working in hospitality in December 2021 was the highest it has been since the summer of 2020, figures from Fourth reveal
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Opinion
Building a fair and inclusive sector
The way forward lies in supporting the development of talent already within the sector, which will in turn attract more diverse talent to it, suggests Lorraine Copes, founder of Be Inclusive Hospitality
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Analysis & Insight
Boiling point: How the pandemic inflamed the sector’s mental health challenges
When an entire workforce is under intense stress, acknowledgement of vulnerability must come from the top, Helen Gilbert reports
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News
Businesses on ‘a knife edge’ as numbers self-isolating rise
Absences by staff in self-isolation have been rocketing in recent weeks with operators losing tens of thousands of pounds in revenue.
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Opinion
Recruitment: ‘There are spoils for the brave'
The funnel by which candidates are viewed may have got smaller, but smart operators know great people are key to success, writes Daniel Cornwell, managing director, SPE Resourcing
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Interviews
Fulham Shore: ‘20% pay rise made a massive difference’
The business, which operates Franco Manca and The Real Greek restaurants, had “a big issue” with recruitment over the summer months, but an uplift in pay has seen the problem largely disappear, chairman David Page told MCA.
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Analysis & Insight
Hourly pay rates climb steadily
Data from Fourth shows back-of-house pay for over 23s in pubs has almost hit the £10 an hour mark, up 72p in a year
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Interviews
San Carlo rues missed opportunities
Following the launch of Isola near Bond Street, MD Marcello Distefano tells MCA San Carlo has turned down good opportunities over fears of over-stretching staff
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Analysis & Insight
Proportion of EU workers continues to decrease
The proportion of hospitality staff from the European Union (EU) has continued to decrease, with British workers filling more roles than ever, according to the latest data from software provider Fourth.
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Opinion
How hospitality can tackle its image problem
Recruitment has been a key challenge for hospitality businesses over the course of the pandemic, and as furlough comes to an end and restrictions ease to something close to normal, there will be challenges ahead as competition for staff heats up in the run up to Christmas and New Year.
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News
Itsu to raise hourly wages by 11%
Itsu, the 72-site Asian food chain created by Julian Metcalfe, has announced that from tomorrow, September 17, it is increasing the hourly wage for entry-level team members by 11% to a minimum of £10.40 an hour.
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News
Staff optimism dips amid shortages
The twin challenges around staff shortages and lingering concerns about staff safety have added to the pressure felt by staff in the hospitality sector, leading to a decline in the number seeing the sector as a viable long-term career according to the latest CGA and CPL Learning survey of hospitality staff. Hospitality teams generally feel safe in the venues they work in, but the reduction of Covid-19 restrictions has increased safety concerns for some.
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News
Pret A Manger facing potential strike threat
Pret A Manager is said to be facing potential strike action from its staff after they were told their pay would be cut, according to The Guardian.
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News
Megan’s appoints new operations director
Christobell Harrington-Jones has joined Megan’s as its new operations director. Harrington-Jones joins the 13-strong café restaurant chain after spending a year and a half as commercial food operations director at Hilton. In June, the company announced its intention to recruit a further 100 staff, including two senior board positions as the company continues its growth plans.
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News
Popeyes adds to senior team
Popeyes UK has appointed former Grind people & culture director Lucy Craig.
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News
Hickory’s reports sales lift as property hunt continues
Hickory’s Smokehouse has reported a strong first week of trading as Covid-related restrictions continue to ease.
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Opinion
Peter Martin: Talking about my generation
Man walks into a pub and asks the GM how much she’s paid. Before she can answer, the stranger offers her £20,000 a year more to go and run one of his businesses.
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News
Sessions secures new investment
Sessions Market has appointed Sourced Market founder Ben O’Brien as chief operations officer and secured a new round of investment from Perscitus.
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Interviews
Hero Award: ‘Rob Mitchell is the barometer of our business’
As part of the new Hero Award category at the Retailers’ Retailer Awards, MCA is profiling five senior managers who have gone above and beyond in steering their business through the crisis. In today’s profile, Drake & Morgan CEO Jillian Maclean discusses her nomination, executive chef Rob Mitchell, and why he has been so integral in preserving the business through lockdown and planning for the post-pandemic world.
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Analysis & Insight
CACI’s Chris Thompson: ‘Consumer behaviour moved forward five years in two weeks’
CACI director of location analytics Chris Thompson has outlined how consumer behaviour towards brand and place has accelerated under the pressure of the pandemic.