All People articles – Page 3
-
Weekend PressDeliveroo accused of paying drivers below agreed minimum of £12 an hour
One driver says rates do not account for waiting times, traffic, and customers taking time to answer the door, The Guardian reports
-
Analysis & InsightSo, what now? Labour’s approach to talent and growth for the hospitality sector
If economic growth is the new government’s central mission, improving local skills must to go hand-in-hand with resourcing talent from abroad to meet immediate and evolving demands, writes Charlotte Wills, partner at law firm Fragomen
-
NewsStarbucks replaces CEO
Laxman Narasimhan is being replaced by Chipotle CEO Brian Niccol, after the coffee chain’s sales failed to meet expectations, and activist investor Elliot acquired a stake in the company
-
OpinionAn agile rethink of labour costs
As restaurateurs face a perfect storm of spiralling labour costs and continuing operational expenses, labour allocation is becoming the most expensive decision they make each week, Vita Mojo co-founder Stefan Catoiu writes
-
NewsLabour’s plans for workers, from pay rises to zero-hour contracts
Businesses, from small pubs to retail giants, fear that if the new government honours its manifesto pledges, their payroll costs will soar, The Times reports
-
OpinionHospitality must invest in its people, not just technology
The hospitality sector is filled with talented individuals, but there is an immense opportunity to better capture, retain, and develop the full breadth of human potential, writes Stefan Catoui, co-founder of Vita Mojo
-
Analysis & InsightFlexible work crucial to over 50s
The demographic’s softer skills, honed through years of experience, make them excellent candidates for customer service and hospitality roles, according to a report from Fuller’s
-
NewsSunak risks misfiring on immigration as Britain runs out of workers
The prime minister faces pressure to loosen the borders without risking election oblivion, The Telegraph reports
-
NewsKnoops appoints CEO
William Gordon-Harris, who has served as executive chairman since 2019, will drive expansion at the speciality chocolate drink brand
-
NewsM&B launches new flexible working app
Called M&B Flexible, the app will offer potential new team members the chance to choose their working hours, role type and venue they’d like to work in.
-
Analysis & InsightEquity, diversity, & inclusion in hospitality: the way forward
With a long way to go before diversity in boardrooms matches the diversity in the kitchens, MCA speaks to the operators and the experts about advancing inclusion in the workplace
-
NewsRobert Cook joins Imbiba advisory board
The former Hostmore CEO stopped down from the listed TGI Fridays operator earlier this year
-
NewsPizzaExpress faces opposition to staff changes
Changes to the way working hours and shifts are allocated has led to criticism from staff and the Unite union
-
InterviewsJane O’Riordan: ‘Being people centric is critical’
People are a business’ most precious asset and must be looked after, particularly in today’s tough labour market, the chair of Turtle Bay, Red Engine and Caravan tells MCA.
-
NewsTips Bill due to come into force next year
A new law designed to ensure hospitality staff receive all the money left to them in tips by customers will likely come into force in 2024, the government has announced.
-
NewsEmployment (Allocation of Tips) Bill to become law
A private member’s bill intended to ensure hospitality staff receive all the money left to them in tips by customers is set to become law after clearing the House of Lords
-
OpinionHolly Addison: Carving a space for diversity and inclusion
As labour challenges impact the hospitality sector, leadership teams should consider which shifts are transient, situational or fundamental, Leathwaite partner Holly Addison writes for MCA
-
OpinionLorraine Copes: Moving the dial on race equity
The journey to advance race equity is one of continuous learning, yet it remains a topic that is frequently avoided, Be Inclusive Hospitality’s founder Lorraine Copes writes for MCA
-
NewsLiving wage to add further 7% to employers’ pay bills next year
The potential rise is on top of the 9.7% increase in the main rate to £10.42 an hour from tomorrow, The Sunday Times reports
-
NewsHospitality vacancies almost double 2019 levels
The number of online job adverts for hospitality workers in the north east of England has more than doubled, with Wales seeing a 98% increase, according to Indeed Flex