All Interview articles
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InterviewsKnoops: ‘We want to learn from the US, we don’t want to dictate to them’
CEO William Gordon-Harris gives MCA some insight into the artisanal hot chocolate specialist’s strategy for conquering the US and other international markets
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InterviewsPunch’s Rising Star has ‘limitless’ potential
With an authentic leadership style and drive to improve the pub partnerships under her stewardship, Hayley Patterson has a bright future, group people director Laura Cavendish tells MCA, in the last in our Rising Star finalist profiles, ahead of the MCA Hospitality Awards 2026.
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InterviewsSmacks Burgers & Chicken: ‘The intention from the outset was always to scale massively’
The London-born QSR chain is plotting expansion across the UK as well as internationally in the Middle East and the US after partnering with global franchise consultancy Presman & Colard
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InterviewsHow Eatphoria is aiming to cement itself as a leader in multi-brand hybrid restaurants
The newly formalised group behind fast food brands including Wraps & Wings tells MCA it is planning accelerated expansion across the UK following a recent multimillion-pound investment
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NewsJonathan Neame: ‘There’s a risk Labour is doing to us what Thatcher did to the miners’
The Shepherd Neame CEO has told The Times he believes the pub sector is now at one of the most critical points in its history
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InterviewsWatchHouse’s Rising Star ‘represents the future of our industry’
The premium coffee operator’s head of people, Euan McIntyre, is adept at bringing a commercial focus to people initiatives, MD Caroline Ottoy tells MCA in the first of a series of profiles on our Rising Star finalists ahead of the MCA Hospitality Awards 2026
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InterviewsAlex Reilley: ‘Budget highlights how brutally unfair pubs are valued’
The Loungers chairman tells MCA there is increasing evidence to suggest the Labour government doesn’t have much sympathy for the hospitality sector following last week’s fiscal statement
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InterviewsAdmiral Taverns aims for 2,000 pubs
Following the community pub operator’s acquisition of 21 sites from RedCat, CEO Chris Jowsey says roughly £35m has been invested this year in new pubs, with a similar outlay planned for next year
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InterviewsKFC: ‘I’m most proud of the opportunities we give people’
Joining KFC as an area coach and working his way through four business units to lead the brand’s UK & Ireland business has given Rob Swain an appreciation of the growth opportunities the brand can offer its employees
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Weekend PressSt John’s founders are stepping back. What comes next for the trailblazing nose-to-tail restaurant?
Fergus Henderson and Trevor Gulliver are retiring from day-to-day operations at their legendary London restaurant St John after 31 years, the FT reports
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InterviewsKFC: ‘We are working to deliver innovation at pace’
With increased competition in the fried chicken market, KFC is embracing innovation on its menus, while staying true to the core of the brand, Rob Swain, general manager, UK & Ireland, tells MCA.
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InterviewsDes Gunewardena: ‘There’s definitely space for a 300-cover restaurant in London’
The D3 Collective founder says his new Olympia venture will combine elements of London’s German Gymnasium and Guastavino’s in New York
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InterviewsOn brand: how Martin Williams is Evolv-ing the D&D estate
Martin Williams has been inspired by the ethos and vision of Sir Terence Conran as he looks to grow the rebranded Evolv Collection through four flagship brands
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InterviewsMcManus Pub Co: If you don't invest you get beaten
The family-run business has operated pubs for the past 55 years and currently has an estate of 18 managed sites across Northamptonshire and Leigh on Sea
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InterviewsYard Sale Pizza ‘open to exploring franchising’
Co-founder Johnnie Tate tells MCA the Piper-backed pizza delivery brand is having conversations about franchising and expanding outside of London having recently appointed Stephen Hollis as CEO
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InterviewsNew ‘Bitesize Greggs’ will further brand’s push into travel hubs
The food to go brand is looking to grow its footprint within travel hubs with the launch of the new smaller format shop, property director Tony Rowson exclusively tells MCA
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NewsRick Stein: ‘Putting national insurance up just stopped growth’
The chef and restauranteur has told The Standard he would like to see a moratorium on VAT in this month’s budget
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InterviewsPopeyes: ‘The kiosk experience is entirely different’
Building its own kiosk software platform has given the QSR brand the flexibility to adapt to consumer behaviour, and has resulted in a noticeable uplift in average spend, CTO David Carey’s tells MCA about the recently completed roll out
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InterviewsCaravan: ‘Our ‘All Welcome’ approach was in place from day one’
Winner of MCA’s Diversity Leadership Programme award this year, Caravan is focused on developing and inspiring its people – whoever they are, people and culture director Fernanda Antonio tells MCA in our latest spotlight article on EDI, sponsored by Carlsberg Britvic
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InterviewsCaptain D’s: ‘British people will take this at their own pace’
The US-founded fast casual seafood chain has dropped anchor in the UK, but will Brits be tempted by an American operator trying to sell them fish and chips?