All Interview articles – Page 6
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InterviewsPopeyes UK: ‘We see our use of tech as a point of difference’
The fast-growing QSR brand’s chief technology officer David Carey talks to MCA about AI, the development of its app and why the brand wants to “own the customer experience” through building its own tech stack
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InterviewsPhat Buns targets 20 UK sites
The fast-growing burger brand aims to operate 20 UK sites by the end of 2025 and has begun international expansion with two openings planned in the UAE
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InterviewsSalt Beer Factory focuses on pub refurbishments and hybrid models
The brewer and bar business is prioritising investment in its existing pub estate with a focus on site refurbishments, hybrid models and collaboration with street food vendors, MD Edd Simpson tells MCA
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InterviewsBrucan explores experiential concept and university town expansion
The five-strong pub group is considering the launch of a new experiential leisure concept, alongside its existing premium pub portfolio, group director James Lyon-Shaw tells MCA
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InterviewsSessions targets 10 Chick‘n’Sours’ sites and Ivan Ramen UK debut
The growth platform is targeting around ten Chick‘n’Sours’ delivery locations by the end of 2025, as part of an expanded partnership with Deliveroo, COO Jack Anderson tells MCA
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InterviewsYard Sale Pizza: ‘We want to be bigger and better’
The Piper-backed pizza delivery brand will look to accelerate investment in digital and tech to enhance customer retention following its recent acquisition, co-founder Johnnie Tate tells MCA
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InterviewsCheshire Cat Pubs eyes ‘bolt-on’ growth through rooms and events
The pub group and recent Publican Awards winner is driving operational performance through steady reinvestment, enhanced training, and careful expansion of its accommodation and events businesses
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InterviewsFlight Club prepares loyalty launch and next-gen tech rollout
The social darts pioneer is preparing to launch a new loyalty programme, supported by a next-gen tech platform designed to enhance the customer journey and drive repeat visits
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InterviewsMarcel Khan: ‘We are nowhere near peak Franco Manca yet’
The sourdough pizza brand is maintaining positive sales momentum and preparing for future growth opportunities, according to its CEO
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InterviewsWahaca considers breakfast launch
The ’premium-casual’ Mexican chain is exploring the return of breakfast menus for the first time in more than a decade, CEO Mark Selby tells MCA
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InterviewsThe Real Greek launches grill-led menu as part of brand repositioning
The brand is repositioning itself for growth with a new, grill-led menu and strengthened brand proposition, CEO Marcel Khan tells MCA
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InterviewsZizzi focuses on premium experience and measured expansion strategy
The casual dining Italian brand is entering 2025 with strong momentum, supported by brand refresh initiatives, menu innovation and enhanced loyalty engagement
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InterviewsRoxy Leisure targets four more openings this year as Holborn site confirmed
The experiential leisure brand expects to open four to five new UK sites in 2025, marketing director Joel Mitchell reveals to MCA
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InterviewsSixes sharpens gamification and partner-led growth strategy
The experiential cricket concept is sharpening its brand positioning with an increased focus on gamification, partnerships, and enhancing customer experience
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InterviewsLeon prioritises digital loyalty as expansion gathers pace
The health-focused QSR brand is increasing investment in digital loyalty and customer retention as it accelerates domestic growth and international franchising, Mac Plumpton tells MCA
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InterviewsOodles Wok targets 10-12 UK openings annually
The pan-Asian brand is continuing to expand across the UK, with five new openings scheduled across April and May and a long-term target of 10+ new sites per year
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InterviewsSourdough Sophia eyes 20 sites
The North London bakery-cafe operator is set to open three sites this year as it balances its artisanal roots with operational growth
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InterviewsChicken Shop: ‘We want to own London’
The premium QSR brand is doubling down on London as it prepares to open its eighth site in Canary Wharf – with further expansion in its sights
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InterviewsMary Brown’s maps out UK clusters as it builds its international base
The Canadian QSR brand is stepping up its UK rollout and expects to reach 10 sites by the year-end
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InterviewsSenza Fondo: ‘Bigger plates, bigger energy’
The new Italian-American concept in Shoreditch is challenging London’s small-plates status quo with a bold focus on value, scale and experience – starting with bottomless beef shin lasagna




























