All Technology articles – Page 45
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Analysis & InsightThe usual, Dave?
After years of lagging behind the retail sector in terms of collecting and using consumer data the eating and drinking-out industry is set to take significant strides over the coming 12 months to close the gap, not just in terms of information obtained but more importantly how that is then used and fed back to the consumer
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NewsNovus launches new look Late Night London website
Late Night London, Novus Leisure’s designated corporate and consumer party and events team has launched what it describes as “an industry-leading party booking and lifestyle” website
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Nando’s to roll out online ordering
Nando’s, the Capricorn Ventures-led chain, is to roll out an online ordering service across its c290-strong UK estate after a successful trial, M&C Report understands
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NewsOnline bookings and marketing boost La Tasca
Online bookings technology and “savvy email marketing” has seen cover levels increase by 67% at a La Tasca pilot site
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Welcome Break recognised for payment innovation
Welcome Break, the motorway services operator, has been named Retailer of the Year at the Payments Awards 2013, which recognises innovation and excellence within retail payment
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NewsGiraffe trials NFC technology
Giraffe, the Tesco-owned casual-dining chain, is trialing Near Field Communication (NFC) technology on its tabletalkers
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Lend Lease to measure guest experience
Lend Lease has signed an agreement with Service Management Group (SMG) to provide guest experience measurement tools and analysis at Bluewater
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Operators sign up for Q App
A number of leading operators have signed up to Q App, the new mobile ordering platform, which allows customers to browse the menu, order and pay from their smartphone, avoiding the need to queue, carry cash or ask for the bill
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NewsNew M&B IT infrastructure to be game changer
The consumer data that Mitchells & Butlers (M&B) will eventually be able to generate from the roll out of its new £33m IT system could prove to be a game changer for the company, according to chief executive Alistair Darby
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Domino’s launches new consumer blog
Domino’s Pizza has launched a new consumer blog to house content around its brand, activities and promotions
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Mobile restaurant searches growing in importance
Half of people who search for restaurants on-line via mobiles won’t use any other device for the searches, according to a new study that shows the growing importance of mobiles in restaurant research
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Subway updates mobile loyalty app
Subway has launched an update to its Subcard mobile app, which will offer customers new functionalities as well as updating all of the current features with a more user friendly interface
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NewsStonegate promotes ex-Bramwell sites on new website
Stonegate Pub Company has created a new website to promote the 78 former Bramwell Pub Company pubs that it bought last week to customers, M&C Report has learnt
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'Focus on technology or fail'
Operators need to get technology on their agenda or risk becoming obsolete and failing, says retail veteran Bill Grimsey
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NewsCustomer review tablet system launched
A customer review tablet system which aims to generate live customer feedback in the leisure and hospitality sector by gaining real time reviews from diners has been launch in Bristo
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NewsZonal to supply M&B sites
Mitchells & Butlers has signed a deal with Zonal to supply its pubs and restaurants with its hospitality technology solutions
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Charles Wells creates new digital role
Charles Wells, the brewer and pub operator, has created a new role that focuses on improving its on-line presence
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Analysis & InsightThere is no off switch anymore
We now live in a world of constant updates and conversations, eyes glued to the screen, scrolling up and down, all in the name of marketing, says leading marketing and social media consultant Vikki O’Neill
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NewsYO! Sushi introduces mobile payment
The ClarityLive system from Omnico is said to reduce payment times by half a minute per customer, and is said to also allow instant communication between staff
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Admiral launches social media course
Admiral Taverns, the tenanted pub operator, has launched face-to-face social media course for its licensees, aimed at engaging with customers and driving people into pubs