All Technology articles – Page 48
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Lend Lease to measure guest experience
Lend Lease has signed an agreement with Service Management Group (SMG) to provide guest experience measurement tools and analysis at Bluewater
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Operators sign up for Q App
A number of leading operators have signed up to Q App, the new mobile ordering platform, which allows customers to browse the menu, order and pay from their smartphone, avoiding the need to queue, carry cash or ask for the bill
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NewsNew M&B IT infrastructure to be game changer
The consumer data that Mitchells & Butlers (M&B) will eventually be able to generate from the roll out of its new £33m IT system could prove to be a game changer for the company, according to chief executive Alistair Darby
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Domino’s launches new consumer blog
Domino’s Pizza has launched a new consumer blog to house content around its brand, activities and promotions
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Mobile restaurant searches growing in importance
Half of people who search for restaurants on-line via mobiles won’t use any other device for the searches, according to a new study that shows the growing importance of mobiles in restaurant research
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Subway updates mobile loyalty app
Subway has launched an update to its Subcard mobile app, which will offer customers new functionalities as well as updating all of the current features with a more user friendly interface
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NewsStonegate promotes ex-Bramwell sites on new website
Stonegate Pub Company has created a new website to promote the 78 former Bramwell Pub Company pubs that it bought last week to customers, M&C Report has learnt
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'Focus on technology or fail'
Operators need to get technology on their agenda or risk becoming obsolete and failing, says retail veteran Bill Grimsey
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NewsCustomer review tablet system launched
A customer review tablet system which aims to generate live customer feedback in the leisure and hospitality sector by gaining real time reviews from diners has been launch in Bristo
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NewsZonal to supply M&B sites
Mitchells & Butlers has signed a deal with Zonal to supply its pubs and restaurants with its hospitality technology solutions
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Charles Wells creates new digital role
Charles Wells, the brewer and pub operator, has created a new role that focuses on improving its on-line presence
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Analysis & InsightThere is no off switch anymore
We now live in a world of constant updates and conversations, eyes glued to the screen, scrolling up and down, all in the name of marketing, says leading marketing and social media consultant Vikki O’Neill
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NewsYO! Sushi introduces mobile payment
The ClarityLive system from Omnico is said to reduce payment times by half a minute per customer, and is said to also allow instant communication between staff
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Admiral launches social media course
Admiral Taverns, the tenanted pub operator, has launched face-to-face social media course for its licensees, aimed at engaging with customers and driving people into pubs
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NewsStarbucks launches “tweet-a-coffee” scheme
Starbucks has introduced a new way to gift its beverages via Twitter through a new platform called Tweet-a-Coffee, which allows anyone to send $5 worth of coffee via a tweet.
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Tragus e-voucher system claims award
Tragus, the Bella Italia, Café Rouge and Strada operator, has picked up the award for ‘Retail Security Initiative of the Year’ for its single use voucher system powered by technology from Eagle Eye Solution
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NewsIntertain revamps digital strategy
Intertain, the Walkabout bar operator, has introduced an on-line booking system as part of its new digital strategy
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NewsPrezzo launches payment app
Prezzo, the Jonathan Kaye-led chain, has today launched an app that enables diners to pay for their meal using their smartphone
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Tragus to enhance sales anaylsis
Tragus, the operator of Café Rouge, Strada and Bella Italia, is to enhance its sales analysis function
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People 1st launches manager support programme
Hospitality business employees taking their first step up from team member to manager will now have access to additional support from sector skills council People 1st which has launched its Management 1st training programme