All Technology articles – Page 48
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News
SSP to launch real-time feedback programme
SSP, the leading travel concessions operator, is to give its customers the opportunity to provide instant feedback about their experience at its bars, restaurants and cafes
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AB InBev invests in Bar Pass
AB InBev has made an investment in start-up firm Bar Pass, which will see the company’s technology rolled out across the country nest year.
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Operators must embrace new technologies
Pub and restaurant operators must embrace new technologies in order to be successful in 2014 and beyond as the pace of change in the sector is going to accelerate even further, according to Will Hawkley, director in KPMG’s Leisure Advisory Group.
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Captive Media secures funding for UK rollout
Captive Media, the company behind the first interactive washroom media system for on-trade venues, has appointed three new industry figures to its Board of Advisors and secured £300k in new funding to boost the company’s presence across the UK.
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Analysis & InsightThe usual, Dave?
After years of lagging behind the retail sector in terms of collecting and using consumer data the eating and drinking-out industry is set to take significant strides over the coming 12 months to close the gap, not just in terms of information obtained but more importantly how that is then used and fed back to the consumer
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NewsNovus launches new look Late Night London website
Late Night London, Novus Leisure’s designated corporate and consumer party and events team has launched what it describes as “an industry-leading party booking and lifestyle” website
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Nando’s to roll out online ordering
Nando’s, the Capricorn Ventures-led chain, is to roll out an online ordering service across its c290-strong UK estate after a successful trial, M&C Report understands
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NewsOnline bookings and marketing boost La Tasca
Online bookings technology and “savvy email marketing” has seen cover levels increase by 67% at a La Tasca pilot site
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Welcome Break recognised for payment innovation
Welcome Break, the motorway services operator, has been named Retailer of the Year at the Payments Awards 2013, which recognises innovation and excellence within retail payment
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NewsGiraffe trials NFC technology
Giraffe, the Tesco-owned casual-dining chain, is trialing Near Field Communication (NFC) technology on its tabletalkers
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Lend Lease to measure guest experience
Lend Lease has signed an agreement with Service Management Group (SMG) to provide guest experience measurement tools and analysis at Bluewater
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Operators sign up for Q App
A number of leading operators have signed up to Q App, the new mobile ordering platform, which allows customers to browse the menu, order and pay from their smartphone, avoiding the need to queue, carry cash or ask for the bill
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NewsNew M&B IT infrastructure to be game changer
The consumer data that Mitchells & Butlers (M&B) will eventually be able to generate from the roll out of its new £33m IT system could prove to be a game changer for the company, according to chief executive Alistair Darby
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Domino’s launches new consumer blog
Domino’s Pizza has launched a new consumer blog to house content around its brand, activities and promotions
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Mobile restaurant searches growing in importance
Half of people who search for restaurants on-line via mobiles won’t use any other device for the searches, according to a new study that shows the growing importance of mobiles in restaurant research
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Subway updates mobile loyalty app
Subway has launched an update to its Subcard mobile app, which will offer customers new functionalities as well as updating all of the current features with a more user friendly interface
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NewsStonegate promotes ex-Bramwell sites on new website
Stonegate Pub Company has created a new website to promote the 78 former Bramwell Pub Company pubs that it bought last week to customers, M&C Report has learnt
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'Focus on technology or fail'
Operators need to get technology on their agenda or risk becoming obsolete and failing, says retail veteran Bill Grimsey
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NewsCustomer review tablet system launched
A customer review tablet system which aims to generate live customer feedback in the leisure and hospitality sector by gaining real time reviews from diners has been launch in Bristo
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NewsZonal to supply M&B sites
Mitchells & Butlers has signed a deal with Zonal to supply its pubs and restaurants with its hospitality technology solutions