All Omnichannel articles
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News
Pizza Express unveils 'biggest ever' retail revamp
The overhaul of the offer aims to bring the shop-bought product closer to the dine-in offering, with a new premium tier of ‘Restaurant Favourites’
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News
Aldi launches delivery pizza service
Inspired by Domino’s and available in Manchester, Cardiff and Edinburgh, the medium-sized pizzas are being offered for £3.99 with no delivery fees
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News
Pizza Hut partners with Greens Retail
Greens has become the first convenience retailer to operate a Pizza Hut franchise in the UK, with an opening in Fife and more planned across Scotland
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News
KFC launches into retail
The fried chicken brand is launching herb and spice flavoured popcorn with Proper Snacks
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Interviews
Alan Yau: ‘Restaurants are too capital intensive’
The Wagamama founder tells MCA about his next venture, a plant-based ramen food product created for retail that builds on the success of the casual dining concept he founded in 1992
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News
Snowfox Group acquired by Zensho in $621m deal
The operator of sushi brand YO! has been acquired by Japanese foodservice company Zensho Holdings, in a deal which will see Snowfox backers Mayfair Equity Partners fully exit the business.
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News
Alan Yau to create ‘Wagamama 2.0’
The serial restaurant entrepreneur said he wants to create a “Wagamama for the supermarkets”
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News
Itsu plots £100m grocery business
The appointment of former Sainsbury’s CEO Justin King gives the division the additional retail expertise to take the brand to the next level, The Grocer reports
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Interviews
Sushi Daily to further expand kiosk business
Following the launch of a new partnership with Tesco, the sushi concept is looking to further increase its points of sale, global brand director Romy Miller tells MCA
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Interviews
Carl’s Jr: ‘There’s huge momentum on our side’
Tim Lowther, general manager for Europe, and Thomas Kremer, VP of development EMEA, tells MCA the Californian burger brand is “laser-focused” on the UK
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Interviews
Southern pride: the Louisiana fried chicken brand that’s coming in hot
Following a successful launch, US brand Popeyes is on course to become a dominant player in the UK’s fried chicken space
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News
Gail’s: ‘We underwent a quiet tech revolution’
The business has undergone a “seismic shift” over the past 18 months, launching home delivery and click and collect, going multi-aggregator on delivery, and relaunching a catering service and loyalty scheme, MCA’s Hostech conference heard
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Analysis & Insight
QSR and fast food continue to lead outlet growth
The top 10 QSR operators by outlets achieved combined outlet growth of 2.5%, with McDonald’s, Burger King, GDK, and Fireaway Pizza among the fastest growing
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Interviews
McDonald’s futureproofs business for omnichannel world
Chief operations officer Gareth Pearson tells MCA how its £250m restaurant remodelling programme comes in response to the business changing shape significantly
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News
McDonald’s invests £250m in restaurant remodelling
The Convenience of the Future upgrade programme will see McDonald’s UK&I shake up the way its restaurants operate to reflect the multiple ways customers order
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Analysis & Insight
KFC: digitisation has boosted sales and production
Speaking at MCA’s Hostech conference, CTO Jatin Chandwani said analytics, automated kitchens, and a digitised customer experience had driven sales up
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News
McDonald’s, Pret, Itsu and KFC join Hostech
With less than one week to go, the tech conference returns to the Ham Yard Hotel on 27 April, featuring commentary from Tortilla, Corbin & King, Fridays, Pho, Turtle Bay and Pizza Pilgrims
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News
Ottolenghi appoints first CEO
Emilio Foa is previously of OKA, Rapha and Burbery, and joins as the group continues to diversify into new sales channels
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News
Coco di Mama travels same road as Leon and Pret
As it continues to diversify away from its central London heartland, the Azzurri Group brand is trialling a pasta counter at Roadchef’s Norton Canes service area, and looking at various other opportunities in airports, train stations and commuter towns, MD Jim Attwood told MCA
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Interviews
Julian Metcalfe: ‘Itsu is still pretty sloppy’
The founder and CEO of Itsu was one of the star attractions at MCA’s Food to Go Conference earlier this month. He discusses taking the brand out of London, finding the perfect investors, and whether he has the headspace for another big idea