All Nando's articles – Page 6
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NewsFlank: ‘You’ve got to give customers what they want.’
From pub pop-up origins, Flank has gone through various iterations since arriving in London, its latest poultry focussed format Good Birds created specifically for Market Halls West End. Directors Tom Griffiths and Ben Rowland discuss developing a more commercial edge at the business, while keeping in touch with their founding ethos.
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News
Flyt co-founders depart company
Flyt co-founders Tom Weaver and Chris Evans are leaving day to day leadership roles at the payments technology company, MCA understands.
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NewsThe Highs and Lows of Promotions
In recent weeks I have looked into various elements of economising behaviour by consumers, including targeting low prices and more spending at weekends as opposed to weekdays, today’s focus is on the widely prevalent, yet potentially damaging, practice of promotional activity. Key questions asked include whether its usage is rising, who’s buying into the offers the most and what are the most popular promotion types. The core focus area is the key dinner day-part within the chain restaurant sector and the source of answers is MCA’s consumer tracking service, the Eating Out Panel.
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OpinionA Novel Idea: No. 9 A better game
Every month, Marcel Khan, chief executive of Thunderbird Fried Chicken, reads a book (so you don’t have to) and applies insight into the sector based on what he’s learned between the covers and beyond. This month: The Infinite Game by Simon Sinek.
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NewsA successful restaurant story – Nando’s
How about this for a straightforward, five point recipe for scalable restaurant success? Step 1, target the highest eating out frequency demographic with a highly affordable offering. Step 2, develop a distinctive proposition that avoids imitating any direct competitor. Step 3, keep the product offer tight to support consistent product quality. Step 4, develop a format strategy that works across multiple locations while not overpaying for sites. Step 5, work hard on building loyalty and repeat custom.
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Analysis & InsightDelivery menus 6% more expensive
Average dish prices are 6% higher on delivery menus compared to in-restaurant menus, MCA analysis reveals.
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NewsNando’s drives profits after central costs restructure
Nando’s UK business has reported revenues up 7.9% to £779.4m for the full year to 24 February 2019.
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NewsBababoom passes £400k crowdfund target
Bababoom, the contemporary kebab restaurant, has passed its crowdfunding target of £400,000, and will keep the raise open.
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NewsLow price champions
Given the prevailing weak outlook for consumer confidence, it seems inevitable that more risk averse and belt-tightening behaviours will come to the fore.
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OpinionThe profitable Pickup paradox
At first glance, Deliveroo’s latest development, called Pickup, is a perfect paradox. Normally Deliveroo only fails to deliver when one of its more myopic drivers fails to find the right front door, now it’s being built into the business model. How can a business literally named after delivery not deliver?
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OpinionTurtle Bay: ‘We keep away from industry noise’
Turtle Bay has had a quiet two years, but with reinforcements to the senior team and turnover approaching £70m, the Caribbean social concept looks to be making moves for a sale. In a rare interview, founder Ajith Jayawickrema explains how the bar and restaurant brand has the potential for 100 sites – but not necessarily under his stewardship.
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Analysis & InsightParticipation at dinner increases for first time in 2019
The percentage of UK adults eating dinner out of the home has increased during the third quarter of 2019 – the first period of growth this year, according to MCA’s latest Eating Out Panel data (July-September).
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NewsPizza Express has reasons to be cheerful - and remain vigilant
Back of house, the management of Pizza Express clearly still has much on their plate as they seek to stabilise the finances. But, to their credit, the front of house execution is not being undermined. In fact, MCA’s latest quarterly consumer research finds the business has several reasons to be cheerful.
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NewsBababoom launches fundraise for 20-strong rollout plan
Kebab restaurant concept Bababoom is launching a fundraising drive to support its target of reaching 20 sites by 2024, MCA can reveal.
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NewsNando’s lines up Nino express format in Clapham
Nando’s is to launch a third London site under its Nando’s Nino express format, aimed at takeaway and delivery, MCA’s sister title Big Hospitality reports.
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NewsWhat next for Chick-fil-A in the UK?
After more pop-ups than a meercat disco, Chick-fil-A has finally established a home in the UK. The US giant, which has over 2,400 restaurants and just hit $10.5bn in sales, has chosen The Oracle shopping centre in Reading as its first permanent destination in Europe. If it wanted to clearly gauge the appetite for its offer it’s a better destination than London, where it would be swamped by competition. Chick-fil-A spokeswoman Jackie Jags says
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NewsBranded restaurant market – green shoots of recovery?
Turning tables is a long-established practice in the restaurant market, albeit perhaps one more commonly associated with times of more buoyant trading than those currently prevailing. Highlighting just how fast the fortune tables can turn in this market, I was fascinated by some recent MCA analysis looking at physical growth by branded restaurant chains across different portfolio sizes. This year, the estate bracket sub-category that is anticipated to add the most net new sites will be ‘small’ operators.
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NewsSay hello to the newest version of Yo!
When Yo! Sushi arrived in the UK in 1997 it was everything casual dining wants to be in 2019. Colourful, fun, innovative and fresh, it also had entertainment on the side thanks to the novel kaiten conveyor belt that served up plates of food. Remarkably, the novelty hasn’t worn off, even after 22 years. Yo!, which dropped the ‘Sushi’ from its name in September to send a message to the squeamish that it offered more than just raw fish, reported a UK sales hike of 5% to £88.9m in July.
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NewsColin Hill takes reins at Nando’s UK & Ireland
Colin Hill has been appointed as the new chief executive for Nando’s UK & Ireland.
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InterviewsBleecker: Building up a better burger
Bleecker Burger may have one of the best quality burgers on the market – but is that enough? Founder Zan Kaufman grapples with high expectations, relinquishing responsibility and building a culture that goes beyond a world-class burger.