All Hostech articles – Page 4
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Analysis & InsightKFC: digitisation has boosted sales and production
Speaking at MCA’s Hostech conference, CTO Jatin Chandwani said analytics, automated kitchens, and a digitised customer experience had driven sales up
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NewsKarakuri to launch automated frying solution
The tech start-up will launch an automated fryer later this year to join its meal-assembling robotic solution, CEO Barney Wragg announced at MCA’s Hostech conference
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Analysis & InsightTaster: ‘Our focus on tech really helped us scale’
The digital delivery business Taster is opening more than two new partner kitchens every week, on average, founder and CEO Anton Soulier told Hostech
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NewsVictor Lugger: Digital payment boosts productivity and revenue
Speaking at MCA’s Hostech Conference, the co-founder and CEO of Big Mamma Group and the Sunday payment app reported a 20% increase in revenue after launching the solution
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NewsWendy’s operator joins Hostech
REEF Technology’s Chris Sargeant will discuss the SoftBank-backed company’s commitment to open 700 Wendy’s delivery-only kitchens in the U.S., Canada and the UK over the next five years
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NewsDeliveroo continues expansion of Editions
Deliveroo has opened a trio of ‘dark kitchens’ in Acton, Brent and Dulwich, as it looks to rollout more sites across the country
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NewsHostech returns in April
Pret A Manger, McDonald’s, KFC and Itsu will deliver some of the keynote sessions at technology-focussed conference Hostech, which returns on April 27
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NewsPret pilots Perks loyalty scheme
The scheme will be rolled out in phases, with Pret coffee subscribers getting early access to the programme as part of its beta testing
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NewsOperators must ‘co-own customer’ across new sales channels
Omnichannel growth comes with pressure on staff and complex customer ownership, MCA’s Restaurant Conference heard
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OpinionPeter Martin: Life in the fast lane
If Neat Burger is anything to go by, green, fast and tech-centric appear to be key attributes for an attractive investment in the out-of-home market these days
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NewsNeat Burger raises money from SoftBank’s Misra at $70m valuation
Tech executive leads fundraising round for Lewis Hamilton-backed vegan restaurant chain
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NewsAzzurri: ‘Coco di Mama has become omnichannel’
Coco Di Mama has gone from being a central London bricks and mortar business to having a nationwide proposition, with licensing and franching opportunities in play. And it’s all down to the pandemic.
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NewsTechnology drives drinks premiumisation in pubs
Digital technology, implemented during the pandemic, has boosted the popularity of more premium drinks and provided valuable data for operators, MCA’s Pub Conference audience heard.
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NewsPubs turn to tech, IPOs and acquisitions to grow
Data from Lumina’s Operator Data Index highlights the collapse in pub turnover between 2019 and 2021, with pub groups increasingly focused on tech, IPOs and acquisitions to help ‘right size’ estates and grow sales.
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Analysis & InsightCashless society
The pandemic may have accelerated the abandonment of cash as a preferred method of payment, but should operators be ditching it all together? MCA’s deputy editor Georgi Gyton explores the issue
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Analysis & InsightHow to use customer data effectively
A huge advantage to businesses that take a digital approach is the amount of customer data at their disposal that provides them with vital insight into their customers’ purchasing habits and helps them target them more effectively with marketing campaigns.
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InterviewsNando’s: ‘We’ve seen our business fundamentally change’
When Nando’s head of platform Kate Boyle thinks about the future, she sees a business able to deliver its offer to customers wherever and whenever they want it.
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InterviewsPizzaExpress: Tech should enhance, not dictate experiences
Digital channels should enhance rather than replace traditional operating models, PizzaExpress IT director Siobhan Fagan has said.
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InterviewsHow Azzurri is mapping out its digital future
Joining Azzurri from Sainsbury’s in 2019, Joel Robinson was brought in to elevate the conversation around digital at the group. After the wild ride of 2020, the IT and tech director considers the value of partnerships, building solutions in-house, and the holy grail of creating a single customer view.
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Analysis & InsightThe unstoppable growth of delivery
Delivery has boomed during the pandemic, with the key players adapting their offerings to meet the occasion. With customer engagement more important than ever, could Deliveroo’s new Signature feature be the sweet spot operators have been looking for?