All Zizzi articles – Page 17
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News
Faucet appoints new ops director
Faucet Inn, the London and south-east multiple headed by Steve Cox, has appointed former Zizzi director Ross Dick-Cleland as its new operations director.Dick-Cleland joins the 24-strong Faucet after over three years as regional operations director at Zizzi. Previous to that he spent two years as regional operations director at Tattershall ...
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News
Caffè Nero launches Poland JV, hires Zizzi’s Jones
Caffè Nero, the 560-strong coffee chain led by Gerry Ford, is to undertake an overseas expansion drive after taking a majority stake in Poland-based operator Green Coffee and appointing Helen Jones, current managing director of Zizzi, as its new group executive director.
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Opinion
Follow the leader
Inside track by Mark WingettOn average, nearly a third of investment decisions are based on the perception of a company’s chief executive, according to recent research carried out by international consulting firm FTI Consulting.The company examined 263 chief executive transitions at global public companies across 35 countries from 2007 to ...
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News
Treat providers 'offer best service'
Established restaurant brands have been replaced by lower-cost ‘treat providers’ such as Greggs, Millie’s Cookies and Krispy Kreme at the top of a list of companies proving the best customer experience.A survey of 7,300 consumers covering 250 UK brands included three new entries in the top 10 from the eating ...