All WatchHouse articles
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InterviewsWatchHouse: ‘Tech is adding to the guest experience’
Despite increasing labour costs, the use of new technology is enabling the premium coffee shop business to add labour back into its model, head of people Euan McInytre explains
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, including Donutelier, Wingstop, Sushinoya, Sandwich Sandwich, and more
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Analysis & InsightFrom grab-and-go to dwell and design: how the old café model is running out of steam
The grab-and-go, cookie cutter high street cafés that defined the past decade are losing relevance, while premium, design-led and dwell-time focused formats are growing market share
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Analysis & InsightNew wave operators drive growth in coffee market
WatchHouse, Knoops, and Gail’s are among those leading expansion and turnover growth in the industry - albeit Greggs now commands a 9% share of out-of-home coffee occasions