All Research articles – Page 67
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Analysis & Insight
Consumers want restaurants to ‘go the extra mile’
Restaurants and hotels that go the extra mile with a warm welcome, service with a smile and providing complimentary mints are likely to attract return custom from 87% of guests
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Analysis & Insight
UK businesses miss out on £1.8bn a month from disabled people
Three quarters of disabled people and their families have walked away from a UK business due to poor service
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Analysis & Insight
Hospitality sector biggest loser in cold snaps
Cold weather costs the UK economy an average of £2.5bn a quarter when temperatures are one degree celsius lower than average with accommodation and food sectors found to be most vulnerable
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OpinionExpect a turbulent but tremendous year
The results of Allegra Foodservice’s Top of Mind survey of senior industry executives has revealed the key challenges for the eating and drinking out sector in 2015, from ensuring breakfast opportunities are maximised to meeting the increasing demands of customers. Simon Stenning, executive director of Allegra Foodservice, reveals some of the key findings from the research.
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Analysis & Insight
‘Cakeage’ unpopular with 80% diners
Being charged a fee to bring a cake to a restaurant is unpopular with 80% of diners who said they would not be happy to pay the ‘cakeage’ charge according to a survey by Hospitality GEM
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Analysis & Insight
On-trade festive food and drink sales up 2%
A total of 165m visits were made to pubs, bars and clubs over the festive period - an increase of 15m from the previous year - with total food and drink sales up 2% on the 2013 period
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Analysis & Insight
Only 5% of Brits keen to try new drinks in 2015
Only 5% of British adults plan to try a new alcoholic drink in 2015, compared to 16% who want to experiment with different food, the latest Greene King Leisure Spend Tracker has shown.
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Analysis & Insight
BBQ goes mainstream and burgers continue to dominate menus
Charred meat ends are set to become a mainstream trend after enjoying growing popularity on dedicated barbecue menus, as well as French dip sandwiches and meat sauces and burgers continue to dominate
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Analysis & Insight
Chinese tops ethnic meal choice
More than three quarters (76%) of ethnic restaurant or takeaway users have visited a Chinese restaurant or takeaway
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Analysis & Insight
Focus on kids menus and sustainability key trends in the US
A focus on kids menus, food waste reduction and management and pickling are set to be amongst the key trends in the US restaurant sector
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Analysis & Insight
Majority favour smoking rooms in pubs
The majority of the public agree that pubs should be allowed to have private rooms for customers to smoke in if they want to
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Analysis & InsightByron and Browns named most satisfying brands
Byron and Browns have been named the most satisfying eating-out brands and Five Guys the best quality in CGA Peach’s BrandTrack survey.
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Analysis & Insight
Diners favour familiar restaurants
Diners are creatures of habit according to a new survey which shows that 98% of people regularly visit the same restaurants when eating out and 3.8m Brits only ever visit the same restaurant
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Analysis & Insight
Academic says health campaigns should focus on abstinence
An academic has said anti-binge drinking campaigns aimed at young people should focus on the benefits of abstaining from alcohol rather than warning of the risks of heavy drinking.
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Analysis & Insight
Britain is becoming a nation of (younger and female) angels
Angel investors are making more investments than ever before and their numbers are swelling
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Analysis & Insight
Training failing to improve performance in 39% of cases
Research from People 1st has shown that 39% of hospitality employers report staff performance has not improved, despite spend across the industry of £2.7bn on training.
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Analysis & Insight
Spend on eating out up
Spending on eating out has increased as the fall in petrol prices drove consumers to pump an additional £12.81 each into the UK economy last month
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Analysis & Insight
Retail footfall down 1.2% in January, BRC says
Retail footfall was down 1.2% in January with shopping centres reporting the largest dip (2.8%) but high streets slightly slowing the rate of decline (down 1.6% as opposed to 1.8%).
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Analysis & InsightStarbucks and KFC among “most hated” UK brands
Starbucks, McDonalds and KFC have been named as some of the most hated brands in Britain as part of a poll to find the nation’s most loved household names
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Analysis & Insight
One in five adults now a teetotaller
More than one in five adults claims to now be a teetotaller, according to the latest figures from the latest figures from the Office of National Statistics.