All QSR (Quick service) articles – Page 3
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InterviewsWendy’s: ‘The UK remains a crucial market’
The US burger brand may be advancing further into mainland Europe thanks to new franchise agreements, but the UK remains a key market for future expansion, as well as a ”blueprint for new markets”, Michael Clarke, Wendy’s managing director, Europe, tells MCA.
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NewsDave’s Hot Chicken and Azzurri sign new deal for European expansion
The joint-venture partnership will see the viral fried chicken brand open 180 sites across Europe, including Portugal, Spain and Germany
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Weekend PressTaco Bell rethinks AI drive-through after man orders 18,000 waters
Since 2023, the fast-food chain has introduced the technology at over 500 locations in the US, with the aim of reducing mistakes and speeding up orders
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Weekend PressMiddle East KFC operator Americana to diversify into local brands after Gaza boycott
Sales at the fast-food franchise operator tumbled when consumers turned on western outlets over American support for Israel, the Financial Times reports
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Weekend Press‘All the power is with the employer’: why zero-hours workers welcome Labour’s rights bill
Critics of the legislation want the government to water it down, but for many employees change can’t come too soon, The Guardian reports
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Analysis & InsightPromotions and discounts surge as QSR chains compete
The average discount offered in 2025 was 25%, but for the pizza delivery it increased from 23% to 27%, according to Meaningful Vision
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NewsNew CMO joins German Doner Kebab
Chris Waters joins the kebab chain from his role at JD Sports, as GDK looks to continue scaling across new and existing markets
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NewsChick-fil-A confirms Leeds opening
The restaurant will be led by owner-operator Mike Hoy, formerly of Nando’s and Tim Hortons, with the brand planning £75m investment in the UK over the next ten years
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NewsCaprinos Pizza adds pasta to menu across 100-strong estate
The franchise brand has rolled out new made-to-order dishes across its estate, as part of a strategy to broaden its menu and attract new customers
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NewsMcDonald’s UK&I CEO to step down
Alistair Macrow has announced he is stepping down from his role at the fast-food business, with Lauren Schultz, currently field VP Columbus, McDonald’s USA, to succeed him as CEO, on 1 September.
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Analysis & InsightConsumers swap meals out for coffee and treats at home
Casual dining and fast food restaurants have experienced a decline in visitors over the summer months, with visits falling by 6% during the three months to mid-July, according to new data from Worldpanel by Numerator.
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InterviewsChopstix explores new growth opportunities through format innovation
The pan-Asian QSR brand’s new modular ‘small box’ format “significantly broadens” the brand’s reach into markets where a traditional site would not be viable, MD Jon Lake tells MCA
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InterviewsUrban Fresh Burgers & Fries to reach 50 sites by 2030
The South Yorkshire-based brand will open three flagship London sites in the next 18 to 24 months before expanding nationally through a mix of company-owned and franchised stores
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NewsDave’s Hot Chicken launches in Manchester
The QSR concept will expand further in the North, with its Manchester opening contributing to a 37% increase in visitor numbers
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InterviewsThe Salad Project targets travel hubs and neighbourhood locations
The London-based concept is expanding its format mix into travel hubs and neighbourhood locations, alongside the launch of a new beverage offer and retail line, co-founder Florian de Chezelles tells MCA.
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NewsChopstix debuts ‘small box’ format at Butlins
The pan-Asian QSR chain has launched a new concept with a smaller, 20sq m, footprint and lower capital investment than a traditional Chopstix store
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NewsDomino’s boss blames planning delays for slow UK expansion
CEO Andrew Rennie says that slow planning approvals and delays to electricity and gas connections are holding back its UK store rollout, with some sites opening up to six months later than planned
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Weekend PressRestaurant chains feel the pinch as US consumers tighten their belts
Americans are increasingly eating at home as they fret about job security and stubbornly high prices, the Financial Times reports
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NewsWendy’s enters chicken category
The QSR chain’s investments into the UK have enabled it to expand further into Europe, alongside branching out into the fast-growing chicken category
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, including Atis, Star Pubs, Mowgli, Carl’s Jr., Loungers, and more.