All QSR (Quick service) articles – Page 2
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Analysis & InsightConsumers swap meals out for coffee and treats at home
Casual dining and fast food restaurants have experienced a decline in visitors over the summer months, with visits falling by 6% during the three months to mid-July, according to new data from Worldpanel by Numerator.
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InterviewsChopstix explores new growth opportunities through format innovation
The pan-Asian QSR brand’s new modular ‘small box’ format “significantly broadens” the brand’s reach into markets where a traditional site would not be viable, MD Jon Lake tells MCA
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InterviewsUrban Fresh Burgers & Fries to reach 50 sites by 2030
The South Yorkshire-based brand will open three flagship London sites in the next 18 to 24 months before expanding nationally through a mix of company-owned and franchised stores
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NewsDave’s Hot Chicken launches in Manchester
The QSR concept will expand further in the North, with its Manchester opening contributing to a 37% increase in visitor numbers
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InterviewsThe Salad Project targets travel hubs and neighbourhood locations
The London-based concept is expanding its format mix into travel hubs and neighbourhood locations, alongside the launch of a new beverage offer and retail line, co-founder Florian de Chezelles tells MCA.
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NewsChopstix debuts ‘small box’ format at Butlins
The pan-Asian QSR chain has launched a new concept with a smaller, 20sq m, footprint and lower capital investment than a traditional Chopstix store
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NewsDomino’s boss blames planning delays for slow UK expansion
CEO Andrew Rennie says that slow planning approvals and delays to electricity and gas connections are holding back its UK store rollout, with some sites opening up to six months later than planned
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Weekend PressRestaurant chains feel the pinch as US consumers tighten their belts
Americans are increasingly eating at home as they fret about job security and stubbornly high prices, the Financial Times reports
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NewsWendy’s enters chicken category
The QSR chain’s investments into the UK have enabled it to expand further into Europe, alongside branching out into the fast-growing chicken category
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, including Atis, Star Pubs, Mowgli, Carl’s Jr., Loungers, and more.
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NewsSales return to growth for Papa Johns UK
The pizza delivery chain has undergone significant transformation since 2023, a strategy that has led to growth in both customers and sales, according to CFO Ravi Thanawala
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NewsMcDonald’s: ‘UK recovery will take time’
The fast food chain insisted it has a solid track record in delivering turnaround plans, and said it was continuing efforts to improve the UK’s overall performance
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Analysis & InsightNew openings slow in 2025
Openings across all fast-food segments have slowed, with the exception of the burger segment, which maintained +2.6% growth, according to new data from Meaningful Vision.
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NewsPizza Hut Europe turnover dips despite brand reset
The delivery arm of the Pizza Hut business saw turnover drop marginally in 2024, despite introducing a new menu and evolved brand last year
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NewsPapa Johns continues like-for-like decline
The pizza delivery chain said it is taking “proactive steps to drive profitable growth”, with 74 sites closed in 2024
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NewsMcDonald’s UK turnover dips by £14m
The QSR giant said it has invested in the customer experience across high street stores, drive-thrus, and delivery to mitigate the impact of challenging retail footfall
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NewsOpenings of the week
MCA rounds up the week’s biggest openings stories, featuring Rudy’s, Arcade Food Hall, Supernova, JUNK, The Salad Project, and more
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Analysis & InsightBright spots in a difficult market: how QSR operators are winning in 2025
QSR and food-to-go operators are outstripping their more traditional dine-in counterparts, as the divide with casual dining widens, writes Henry Wells, head of consumer at Cavendish
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Analysis & InsightHow McDonald’s is missing the mark
Once the UK’s go-to fast food burger chain, the Big Mac operator is grappling with growing competition from emerging brands, reputational damage over people scandals, and a cash-strapped customer-base balking at its steep price point inflation
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NewsWingstop latest opening shatters global weekly sales record
The UK business is set to complete a record year of expansion, with 20 new openings planned by the end of 2025