All QSR (Quick service) articles – Page 2
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Event NewsHospitality leaders weigh AI’s real impact
Costa Coffee, Pizza Pilgrims, Individual Restaurants and Sona shared how AI is shaping hospitality, via real-world applications that balance operational efficiency with human experience, at MCA’s Hostech
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InterviewsThunderbird to launch spin-off concept Strip Shack
CEO Paul Gilchrist reveals the launch of Strip Shack, a compact concept designed for non-traditional spaces and developed to reduce capital costs and operational complexity
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InterviewsSushiDog to open up to 7 sites per year
Greg Ilsen says the fast-casual brand is entering a faster phase of growth, supported by a strong pipeline and a fresh round of funding”
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Event NewsIn pictures: Hostech 2025
This year’s packed Hostech conference brought together senior leaders from across the UK’s hospitality sector to explore the technologies and trends shaping the industry’s digital future
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NewsKFC UK plans £1.5bn investment
The QSR giant said it has ambitions to become the ‘fastest growing restaurant brand for the next generation’, with plans to open a further 500 sites over the next decade
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NewsKnoops amps up international expansion
The drinking chocolate concept, which operates 26 sites in the UK, is set to make its US debut, with further expansion planned in the Middle East and China
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NewsHospitality companies recognised in Sunday Times Best Places to Work list
Popeyes, Wingstop, Butcombe Group, and Parogon Group were among the hospitality operators recognised for their people culture
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NewsHospitality training scheme offers ‘significant’ progress on recruitment
During a media briefing yesterday, UKHospitality said the scheme addresses a “clear market failure” around connecting jobseekers with vacancies
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, including GDK, PizzaExpress, Sinners, and more
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NewsFive Guys announces first airport location at Heathrow
The burger brand will open in Heathrow’s Terminal 5 later this year, offering a daytime and breakfast menu in a store with exclusive travel-friendly elements
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InterviewsTortilla: ‘There’s more potential for this business’
Investments into its F&B offer, tech, loyalty, and brand identity have helped drive a turnaround in sales in 2024, CEO Andy Naylor tells MCA
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Analysis & InsightDeloitte: restaurant operators must embrace innovation, sustainability and efficiency
Restaurant operators face rising complexity, but there are clear routes to growth for brands willing to rethink traditional models, according to Deloitte’s 2025 Future of Restaurants and Food Service report
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NewsTortilla hails sales turnaround
UK like-for-like sales increased by 5.9% in Q1 2025, driven by investments in food, brand and technology
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InterviewsPopeyes UK and TDR Capital: ‘There is significant growth potential for the brand’
The right brand, the right time, and the right investor are the holy grail of factors which have aligned to create a “powerhouse brand moving at pace”, Popeyes UK chief executive Tom Crowley tells MCA
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Weekend PressWhy chicken sandwich is the new hamburger in land of the Big Mac
America has embraced poultry as a versatile, reliable alternative to burgers — as evidenced by a proliferation of new fast-food outlets, The Sunday Times reports
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, including Big Mamma, Cosy Club, WatchHouse, and more
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InterviewsBurgerism CEO: ‘We’re not chasing scale for the sake of it’
Co-founder and CEO Mark Murphy tells MCA the brand has two locations currently in the pipeline, including one in a high-footfall urban location
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NewsShake Shack plans accelerated London and UK expansion
The premium QSR burger brand is planning to significantly ramp up outlet growth across the country over the next two years, business director Richard Franks tells MCA
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Analysis & Insight'Vibecession': Consumer confidence falls as cost pressures mount
The spring update from PwC found that 87% of consumers are worried about the UK economy, 84% are concerned about the cost of living, and 40% plan to cut back on eating out in the next year
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InterviewsCRG targets 50 BonBird and 10 Crave sites in UK growth drive
MD Matthew Wood tells MCA the business is pushing for “relatively quick” growth across both brands, backed by operational efficiencies and a co-location strategy