All Ole and Steen articles
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Analysis & InsightFrom grab-and-go to dwell and design: how the old café model is running out of steam
The grab-and-go, cookie cutter high street cafés that defined the past decade are losing relevance, while premium, design-led and dwell-time focused formats are growing market share
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Analysis & InsightAutumn menus serve up health-forward indulgence
Cosy flavours return to food to go this autumn, but operators are balancing indulgence with protein-rich, functional, and plant-based offerings
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InterviewsOle & Steen: ‘There’s a renewed confidence in the business’
The Danish bakery and coffee shop paused new openings last year, but a strong sales performance and significant uplift in EBITDA last year has paved the way for discussions on expansion to restart again soon, UK MD Graham Hollinshead tells MCA
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NewsOle & Steen UK delivers double-digit EBITDA growth
For the year ending 31 December 2024, UK revenue rose to £36.6m, up from £34.8m in 2023. EBITDA reached £4.8m, with strong trading in Q4 driving +17% like-for-like sales growth
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NewsThe biggest collaborations in food to go this summer
Brands including Ole & Steen, The Salad Project, Dishoom, Wahaca and Knoops have teamed up to offer some innovative takes on warm weather classics
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NewsOle & Steen appoints former Starbucks exec as CMO
The Danish bakery chain has appointed Sarah Harris as group CMO to support its next phase of international expansion, bringing over 25 years marketing experience
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Analysis & InsightInside Ole & Steen’s biggest ever seasonal menu refresh
The Danish bakery group is moving beyond its Nordic roots with global influences including chilli honey, za’atar, chimichurri, edamame and matcha
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EventsHow Honi Poke is using AI to predict customers’ orders
The Hawaiian-inspired brand is betting on AI to boost sales, using real-time data to personalise menu recommendations based on weather conditions and customer habits
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EventsHow Ole & Steen drove 95% growth in delivery revenue
UK MD Graham Hollinshead acknowledges that delivery was previously an afterthought for the Danish bakery concept, leading to operational gaps and lost sales
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Analysis & InsightQSR giants launch first ever festive menus
Popeyes and Papa Johns debut Christmas menu revamps for the first time, while food-to-go chains like Black Sheep Coffee and Ole & Steen offer fresh twists to festive favourites
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NewsOle & Steen delivers 25% rise in turnover
The bakery chain, which operates c26 stores in the UK, reported £34.8m in turnover in 2023, attributed to both new stores and organic growth from the existing portfolio
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NewsOle & Steen: ‘The focus is to be a whole lot better’
Chairman David Campbell said the bakery chain will prioritise its hub-and-spoke model, as well as travel hubs, upon its return to the expansion trail - but will first maximise existing stores
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Analysis & InsightAutumn menus feature pumpkin spice and all things nice
Classic autumnal flavours, such as maple, cinnamon and pumpkin, make a return to menus, as MCA rounds-up the latest menu launches, featuring Pret, Greggs, Costa Coffee and more
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Analysis & InsightSummer menus showcase classic dishes reimagined
Whilst PizzaExpress returns to fan favourites for inspiration, Ole & Steen and Busaba embrace a reliable summer staple with strawberries and cream-themed dishes
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NewsOle & Steen dials up premium positioning for new summer menu
The launch has been designed with the Danish ethos Hygge, with a focus on seasonal and speciality ingredients
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InterviewsOle & Steen: ‘We were too focused on opening new stores’
Group chairman David Campbell tells MCA’s Food to Go Conference how the new UK management team will look to freshen up stores and grow transaction value from the existing estate
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NewsOle & Steen appoints new group CEO
Joachim Knudsen, formerly managing director of McDonald’s Sweden and Denmark, joins the Danish bakery group’s parent company Lagkagehuset on 1 January 2024
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NewsJason Cotta steps down as Ole & Steen CEO
Jesper Dixen, chief commercial officer for Denmark-based Lagkagehuset, will serve as interim group CEO as Cotta steps down after four years with the Danish bakery chain
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NewsDavid Campbell joins Ole & Steen parent company
The former Wagamama and Pizza Express CEO has been appointed to chair Danish Bake Holding as it looks to expand the bakery brand across Denmark, London and New York
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NewsLee Nixon steps down as Ole & Steen MD
Nixon steps down after nearly three years in the role, having overseen the doubling of the Danish bakery chain’s estate from 13 to 26 sites