All McDonald’s articles – Page 10
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Analysis & InsightAnd the 2019 consumer award winners are…
While we are in the midst of the entertainment awards season it would be most neglectful not to extend this to the worlds of foodservice and hospitality.
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NewsHow can tech ease the customer journey?
Greggs, Leon and Wagamama are just the latest to join the self-ordering revolution, with the latter’s new grab and go concept Mamago one of the most hotly discussed openings of last year. To share their early exeperiences and more, MCA brought together marketing, IT and digital leaders from across the sector to consider how new technology can help, and sometimes hinder, the customer experience
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NewsVeganuary operator offering round-up
Once again, Veganuary is upon us, and with the number of vegans more than doubling to 600,000 between 2016 and 2019, this year’s operator offering is bigger than ever.
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NewsReview of the Year Part Two
When England achieved the impossible, and destroyed the indestructible All Blacks in the semi-finals of the Rugby World Cup, it looked like it was going to be a bumper day for hospitality on the day of the final. The UK would wake up early and hit the pubs and bars first thing to watch England win the final, followed by trips to restaurants, followed by pubs, bars and clubs, before ending up slumped on the sofa trying to focus on the highlights and order a Deliveroo. All England had to do was win.
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NewsGotham’s Christmas-ish Quiz!
It’s the week before Christmas and I hope many thresholds are being crossed, multiple tipples downed and that tills are ringing out! For my part, I have been thinking about what sort of Christmas present to get lucky readers – I have been racking my mind and the best I can do is the joy of a quiz!
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NewsM&A Review of the Year
It certainly hasn’t been a year in hospitality M&A for the faint hearted, but for those who have stuck with the sector and taken a long-term view, opportunity has knocked. Despite fears of an investor hiatus as a result of lingering uncertainty (ongoing Brexit delays certainly haven’t been helpful to M&A advisors!), the past 12 months has again proved the robustness of the M&A market in this sector, and points to further opportunities for 2020.
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NewsDark kitchen boom throws-up licensing and regulatory concerns
Practically unheard of 18-months-ago, ‘dark kitchens’ is a phrase fast becoming common currency in the burgeoning food-delivery market. However, the very nature of them, coupled with the speed at which they’re being opened, is throwing-up a number of licensing issues, with some local authorities said to be playing catch-up when ...
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NewsBurger King UK increases company owned portfolio to 100 restaurants
Burger King UK Group has purchased eight new locations, increasing the company owned portfolio to 100.
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Analysis & InsightDelivery market grows 18% to £8.4bn
The delivery market is valued at £8.4bn in 2019, up 18% year-on-year, MCA analysis reveals.
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OpinionThe transformational potential of rebranding and remodelling
Embarking on a rebranding or remodelling programme may seem like a sure-fire way to reinvigorate your business, but there are many aspects to consider if you want to get it right, explains brand strategy consultant Ian Dunstall.
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NewsLow price champions
Given the prevailing weak outlook for consumer confidence, it seems inevitable that more risk averse and belt-tightening behaviours will come to the fore.
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OpinionAmerican dreamers
A fresh wave of American concepts have crossed the pond in recent years, and more are on their way. Why is the UK so appealing to US brands, and do we still want them?
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NewsCosta announces McDonald to replace Paul as CEO
Costa Coffee has announced that CEO Dominic Paul is to be replaced Jill McDonald, formerly of Marks & Spencer.
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NewsNovember 2019
This month saw entirely predictable news with another delay to Brexit, but also the surprising sacking of McDonald’s CEO Steve Easterbrook. We take a look back at his transformative time at the food to go giant. Elsewhere the elusive Richard Caring opens up for a big interview alongside David Campbell to discuss the future for Bill’s, Caffé Nero CEO Will Stratton-Morris outlines his push towards premium and there is a profile of Canadian coffee chain Tim Horton’s as they settle into the UK.
Elsewhere, David Read has some advice for hospitality when it comes to squeezing the supply chain, Jasper Reid takes a deep dive into the market in India, Peter Martin takes a look at the rising demand for eco-friendly alternatives to meat and Steve Gotham says despite its woes Pizza Express has reasons to be cheerful. -
OpinionTim Hortons: Power play
Tim Hortons may not be a household name in the UK yet, but if the QSR brand’s growth in North America is anything to go by, it soon could be. Georgi Gyton speaks to master franchisee SK Group’s chief commercial officer Kevin Hydes on its plans to steal market share.
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NewsPizza Express has reasons to be cheerful - and remain vigilant
Back of house, the management of Pizza Express clearly still has much on their plate as they seek to stabilise the finances. But, to their credit, the front of house execution is not being undermined. In fact, MCA’s latest quarterly consumer research finds the business has several reasons to be cheerful.
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NewsHow McDark represents the future and the past for McDonald’s
In the least surprising news since it emerged that too much fast food makes you fat, McDonald’s has opened its first dark kitchen. Expect KFC to do the same, soon.
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NewsShake-up at McDonald’s after Easterbrook fired
Steve Easterbrook has been fired from his role as chief executive and president of McDonald’s Corporation after admitting he had a consensual relationship with a colleague – a violation of company policy.
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NewsMcDonald’s opens first ‘dark kitchen’ in Hounslow
McDonald’s has opened its first dark kitchen dedicated solely to Uber Eats deliveries, according to a report by Property Week. A McDonald’s spokesman told the magazine the opening was “part of a wider trial to test different restaurant formats” and the dark kitchen would “ensure that restaurants in the surrounding area can provide the service and convenience that our customers expect, ensuring that McDelivery customers have a great experience.