All Delivery articles
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EventsFuture trends, AI, robotics and loyalty at Hostech 2025
Leading hospitality brands reveal the strategies, technologies and investment priorities shaping the future of guest experience next month
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InterviewsWagamama surpasses 1m loyalty members as omnichannel grows
CEO Thomas Heier tells MCA the programme is already driving “positive movements to member visit frequency” since launching in 2024, with further functionality and features in the pipeline
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Weekend PressBidding war for Deliveroo? There could be appetite
The US firm DoorDash’s £2.7 billion swoop for the delivery company late on Friday may prompt Amazon, Prosus and Meituan to consider rival bids, The Times reports
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NewsDeliveroo reports accelerating order growth and strong start to 2025
Deliveroo has reported a strong Q1 2025 performance, with 7% year-on-year order growth and a 9% increase in gross transaction value
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InterviewsSessions targets 10 Chick‘n’Sours’ sites and Ivan Ramen UK debut
The growth platform is targeting around ten Chick‘n’Sours’ delivery locations by the end of 2025, as part of an expanded partnership with Deliveroo, COO Jack Anderson tells MCA
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InterviewsMcDonald’s UK&I: ‘Innovation, growth and development continues to be priority’
The fast food chain remains focused on its goal to open 200 restaurants over the next four years as well as the ’reimaging’ of its UK & Ireland estate, McDonald’s’ new vice president, development, Mike Spencer tells MCA.
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Analysis & InsightLunch grows its share of delivery occasions
The daypart has grown its share of delivery occasions by 1.9ppts, to 19.2%, in the 52 weeks to 16 March 2025, a new Lumina Intelligence report has found.
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NewsWagamama loyalty scheme integrated with Deliveroo
The delivery service has integrated a restaurant loyalty programme into its app for the first time, launching Wagamama’s Soul Club rewards scheme for UK customers
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Analysis & InsightThe biggest brands in foodservice delivery
Greggs and PizzaExpress are among the brands forecast to see the largest growth in delivery turnover this year, according to Lumina Intelligence
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Analysis & InsightUK delivery market projected to grow +3% in 2025
The value of the market is expected to reach £14.43bn in 2025, with stronger household spending power driving growth in delivery in London and from within the ABC1 demographic and 25-34-year-old age bracket, a new report from Lumina Intelligence has found
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Analysis & InsightWeak growth in delivery and takeaway sales continues
Like-for-like sales in February were up by 1.7% on last year, according to CGA’s Hospitality at Home Tracker
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Analysis & InsightDelivery platforms perform strongly as consumer behaviour shifts
Consumers are increasingly prioritising convenience and affordability over traditional dining experiences, with delivery platforms seeing continued revenue growth, a new report from Cardlytics has found.
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Analysis & InsightHotels risk losing half of F&B spend as guests turn to delivery and dining out
Zonal research finds 50% of UK hotel guests are likely to order food for delivery or dine at external restaurants rather than use on-site F&B options
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EventsHow Ole & Steen drove 95% growth in delivery revenue
UK MD Graham Hollinshead acknowledges that delivery was previously an afterthought for the Danish bakery concept, leading to operational gaps and lost sales
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NewsDomino’s delivery channel returns to growth
The pizza chain recorded a marginal dip in group revenue to £664.5m in FY24, with like-for-like sales growth of 0.7% over the year
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InterviewsDeliveroo prioritises efficiency over expansion with Editions
The food delivery platform is evolving its strategy with its Editions model, focusing on optimising the 20+ existing delivery-only kitchens rather than expanding aggressively
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NewsJust Eat expands automation with drone deliveries and AI
The food delivery platform is advancing its automation strategy with drone-operated deliveries and an AI-powered ordering assistant
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Analysis & InsightDelivery sales fall as consumers continue to rein in spending
Restaurant delivery sales fell by 1% in January 2025 compared to January 2024, CGA by NIQ’s Hospitality at Home Tracker has found
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NewsRestaurant groups urge government to protect delivery riders
PizzaExpress, Dishoom, and Wingstop are among those who have joined Deliveroo in calling for greater protection for riders in the Crime & Policing Bill
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InterviewsBarbs plots UK rollout with delivery expansion
The new fast-casual concept has launched as a delivery-only brand via Deliveroo Editions, bringing a scalable take on Barbadian cuisine to the UK market