All Delivery articles
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Analysis & InsightPizza delivery faces battleground on price
Despite being a staple menu item on delivery platforms, pizza prices rose only 2% year-on-year – well below the 6% average seen across the QSR sector, new data from Meaningful Vision finds.
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Event News‘Loyalty isn’t just a touchpoint, it’s a journey’: Operators get personal at Hostech
Comptoir, Heartwood Collection, 200 Degrees and Uber Eats discuss how they are moving beyond transactional approaches and embedding loyalty across every customer interaction
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NewsSessions adds Mikos Gyros to portfolio
Its menu will initially launch in 11 new locations this month, including Coventry, Plymouth, Reigate and Nottingham, before further rollout on Deliveroo, Uber Eats and Just Eat
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Analysis & InsightDelivery and takeaway sales fall in April
The slowdown was attributed to the long Easter weekend and good weather, which encouraged consumers to dine out or socialise outdoors instead of ordering in
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InterviewsThunderbird to launch spin-off concept Strip Shack
CEO Paul Gilchrist reveals the launch of Strip Shack, a compact concept designed for non-traditional spaces and developed to reduce capital costs and operational complexity
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Event NewsHospitality leaders embrace loyalty integration, kiosk innovation and AI
Representatives from over 20 operators convened for MCA’s roundtable at Hostech 2025, with a wide-ranging discussion spanning loyalty integration, back-of-house AI, and customer-centric kiosk strategy
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InterviewsBurgerism CEO: ‘We’re not chasing scale for the sake of it’
Co-founder and CEO Mark Murphy tells MCA the brand has two locations currently in the pipeline, including one in a high-footfall urban location
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NewsBoss Pizza planning 20 new UK sites by 2027
The independent pizza chain, led by CEO Ajmal Mushtaq, is looking to accelerate its expansion and is targeting one site opening per week by 2027.
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InterviewsCRG targets 50 BonBird and 10 Crave sites in UK growth drive
MD Matthew Wood tells MCA the business is pushing for “relatively quick” growth across both brands, backed by operational efficiencies and a co-location strategy
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EventsFuture trends, AI, robotics and loyalty at Hostech 2025
Leading hospitality brands reveal the strategies, technologies and investment priorities shaping the future of guest experience next month
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InterviewsWagamama surpasses 1m loyalty members as omnichannel grows
CEO Thomas Heier tells MCA the programme is already driving “positive movements to member visit frequency” since launching in 2024, with further functionality and features in the pipeline
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Weekend PressBidding war for Deliveroo? There could be appetite
The US firm DoorDash’s £2.7 billion swoop for the delivery company late on Friday may prompt Amazon, Prosus and Meituan to consider rival bids, The Times reports
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NewsDeliveroo reports accelerating order growth and strong start to 2025
Deliveroo has reported a strong Q1 2025 performance, with 7% year-on-year order growth and a 9% increase in gross transaction value
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InterviewsSessions targets 10 Chick‘n’Sours’ sites and Ivan Ramen UK debut
The growth platform is targeting around ten Chick‘n’Sours’ delivery locations by the end of 2025, as part of an expanded partnership with Deliveroo, COO Jack Anderson tells MCA
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InterviewsMcDonald’s UK&I: ‘Innovation, growth and development continues to be priority’
The fast food chain remains focused on its goal to open 200 restaurants over the next four years as well as the ’reimaging’ of its UK & Ireland estate, McDonald’s’ new vice president, development, Mike Spencer tells MCA.
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Analysis & InsightLunch grows its share of delivery occasions
The daypart has grown its share of delivery occasions by 1.9ppts, to 19.2%, in the 52 weeks to 16 March 2025, a new Lumina Intelligence report has found.
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NewsWagamama loyalty scheme integrated with Deliveroo
The delivery service has integrated a restaurant loyalty programme into its app for the first time, launching Wagamama’s Soul Club rewards scheme for UK customers
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Analysis & InsightThe biggest brands in foodservice delivery
Greggs and PizzaExpress are among the brands forecast to see the largest growth in delivery turnover this year, according to Lumina Intelligence
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Analysis & InsightUK delivery market projected to grow +3% in 2025
The value of the market is expected to reach £14.43bn in 2025, with stronger household spending power driving growth in delivery in London and from within the ABC1 demographic and 25-34-year-old age bracket, a new report from Lumina Intelligence has found
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Analysis & InsightWeak growth in delivery and takeaway sales continues
Like-for-like sales in February were up by 1.7% on last year, according to CGA’s Hospitality at Home Tracker