All Cote articles – Page 3
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OpinionDominic Walsh on Wetherspoon and Cote
Tim Martin likes to plough his own unique furrow. From his penchant for attending City results presentations in chinos - or even shorts – to his mullet hairstyle and his love of rubbing the establishment up the wrong way, the JD Wetherspoon founder loves nothing better than to fan the flames of controversy. Among the issues that have particularly got his juices going over the years have been the euro, taxes, corporate governance and, of course, Brexit. On most of these subjects Martin has managed to navigate a course that has burnished his “man of the people” credentials, firmly established during 41 years of serving the cheapest food and drink in town.
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NewsCôte launches ready meal delivery service
Côte has launched a new online shop and delivery platform, allowing consumers to order food throughout the closure period.
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NewsProfits up at Cote
Cote has reported ‘satisfactory’ growth in its financial report for the year ending 28 July 2019.
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NewsAll’s fair in love and restaurants – how did the operators line up to fight for the Valentine’s share of wallet?
If French is the language of love, then presumably a French restaurant should be where I head with my true love on Valentine’s Day. Certainly, the leading French chains are using several seduction techniques to secure my custom – and for good reason. February is a slow trading month and an event where consumers might be more inclined to loosen the purse strings for fear of having their heart strings damaged, is well worth aiming to capitalise upon. So who offered what on the big day?
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NewsCôte proposes industry-wide order-and-pay solution
Côte CFO Strahan Wilson proposed an industry-wide open-access solution to the problems faced by in-restaurant payment and ordering apps at MCA’s HOSTECH event this week.
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Analysis & Insight2019 Consumer award winners Part 2: Spotlight on NPS and RI
After last week’s focus on the best in class quality, value for money and friendly service award winners, this follow-up analysis shines a spotlight on those out-performing operators topping the league tables at Net Promoter Score (NPS) and Revisit Intention (RI).
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NewsHow can tech ease the customer journey?
Greggs, Leon and Wagamama are just the latest to join the self-ordering revolution, with the latter’s new grab and go concept Mamago one of the most hotly discussed openings of last year. To share their early exeperiences and more, MCA brought together marketing, IT and digital leaders from across the sector to consider how new technology can help, and sometimes hinder, the customer experience
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NewsGotham’s Christmas-ish Quiz!
It’s the week before Christmas and I hope many thresholds are being crossed, multiple tipples downed and that tills are ringing out! For my part, I have been thinking about what sort of Christmas present to get lucky readers – I have been racking my mind and the best I can do is the joy of a quiz!
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NewsThe Highs and Lows of Promotions
In recent weeks I have looked into various elements of economising behaviour by consumers, including targeting low prices and more spending at weekends as opposed to weekdays, today’s focus is on the widely prevalent, yet potentially damaging, practice of promotional activity. Key questions asked include whether its usage is rising, who’s buying into the offers the most and what are the most popular promotion types. The core focus area is the key dinner day-part within the chain restaurant sector and the source of answers is MCA’s consumer tracking service, the Eating Out Panel.
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Analysis & InsightFocus on: French casual dining chains
For a country associated with such a long established and fine cuisine tradition, it might be considered a little surprising that French food does not have a stronger restaurant chain presence in the UK, but perhaps the two elements of individual flair and multi-site brand consistency are indeed, polemically opposed.
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Analysis & InsightFranco Manca scores UK’s favourite dish
Franco Manca’s chorizo & mozzarella pizza has been named the UK’s most popular menu item by ratings app TopDish.
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OpinionChucs: bringing a slice of the Amalfi coast to West London
Chucs chairman Graziano Arricale knows a thing or two about working for captains of British business.
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OpinionMosaic: A picture of health
Having reached close to 30 sites over the past four years, Georgi Gyton met with the joint chief executives of Mosaic Pub & Dining to find out more about the pub operator’s growth so far and what the future holds.
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NewsCarluccio’s sees 35% lfls growth at Fresca sites
Carluccio’s has seen a 35% upswing in like for like sales at restaurants that have undergone its ‘fresca’ transformation programme, CEO Mark Jones has told MCA’s Restaurant Conference.
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NewsWingstop announces second site
Wingstop, the global wing concept, has announced its second UK site will open in Dalston Kingsland High Street.
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NewsIndico heading for The Mailbox
Indian street food concept Indico has secured a unit at The Mailbox in Birmingham, its second iteration from multiple operator Faheem Badur.
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OpinionShored up: Franco Manca bounces back
Italian casual dining is still dangerously overexposed, but Franco Manca has bucked the trend of consolidation and CVAs with its razor-sharp focus on food, service and value. After posting a year of growth and promising a new expansion drive, MCA’s Finn Scott-Delany speaks to Fulham Shore chairman David Page.
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Analysis & InsightCleanliness next to goodliness?
Following reports by the BBC last month that food delivery platforms are undermining public trust by listing operators with poor hygiene ratings, MCA insight director Steve Gotham takes a look at the latest MCA Eating Out Panel data to find out how consumers view the cleanliness of their eating out experiences.
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Analysis & InsightEvolving before our eyes
The pace of change is speeding up and nowhere is this clearer than in the UK’s eating and drinking-out sector. Over the last five years, AlixPartners and CGA’s Market Growth Monitor has tracked some seismic changes across the industry – from the drinks-led renaissance to the burgeoning impact of delivery. There’s not been a dull moment, say AlixPartners’ Graeme Smith and Craig Rachel.
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Analysis & InsightWine glass half empty?
MCA market insight director Steve Gotham discusses why wine is losing out to other alcohol categories and suggests that lack of innovation may be to blame.