All Suppliers articles
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OpinionEmotional intelligence: The new frontier in guest experiences
Increasingly, the most memorable guest experiences are not defined by luxury amenities or flawless execution, but by emotional resonance, moments of empathy, recognition, and genuine human connection
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Weekend PressHow the gig economy conquered Britain and stoked the migration crisis
Uber and Deliveroo have transformed the UK, but concerns are growing that they attract illegal workers, The Telegraph reports
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NewsStrong H1 for Deliveroo
Gross transaction value (GTV) as well as revenue was up 9%, with orders up 8% for the period ended 30 June
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Weekend PressCocktail of new trends orders radical refresh for Diageo
Debra Crew’s abrupt departure from the top job at Guinness-maker Diageo has highlighted the radical changes transforming the world of drinks, according to This Is Money
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Weekend PressDiageo makes a £50,000 whisky while investors drown their sorrows
Shares in the drinks giant have plunged, sales are down and the chief executive has gone as people turn away from alcohol. But it sees hope in luxury Scotch, The Sunday Times reports
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Analysis & InsightNew research reveals appetite for elevated experiences
Managed groups’ sales have been broadly flat this year, but while people are going out less, they are spending more when they do, according to Zonal and CGA
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Analysis & InsightResurgence in inflation hits foodservice supply chain
The rise has been driven by a complex interplay of global and domestic factors, creating a challenging environment for hospitality businesses
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NewsWorld’s thirst for matcha dries up global supplies
Surging demand, combined with smaller tea crops due to heatwaves and US tariffs on Japan, is also pushing up matcha prices
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NewsDiageo CEO Debra Crew departs
The drinks group has begun a formal search for a replacement, with CFO Nik Jhangiani assuming the CEO role on an interim basis.
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OpinionCyber threats on the menu
Hospitality operators have spent much of the past decade investing in their tech-stack, but often underestimate the scale and complexity of their digital footprint and vulnerability to cyber attack, Prestige Purchasing chairman David Read writes
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InterviewsBrewDog: ‘There’s no immediate intention to divest’
In an interview with The Grocer, CEO James Taylor discusses the craft beer company’s brand evolution, its new values charter and why he doesn’t think BrewDog has an image problem
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Analysis & InsightGen Z increase drinking habits
A global IWSR survey has seen a substantial rise in the number of young people drinking alcohol, which goes against the prevailing wisdom that Gen Z are driving an increase in abstinence
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NewsChanging drinking habits fuelling NPD in ready-to-drink options
Gen Z aren’t necessarily less interested in alcohol than older generations, they just have different demands and drinking habits, according to Diageo.
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NewsPlanned protests at KFC drive-thrus this summer
The fast food chain is bracing for a series of protests from animal rights activists The Humane League UK, in response to the its sourcing of fast-growing chicken breeds.
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NewsRichard Caring apologises for Ivy’s demand for supplier discount
The restauranteur said the letter, which stated a “mandatory” 2.5% discount on invoices, was “totally incorrect” and had not been approved
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Weekend PressHow Heineken tapped into China’s beer market
The country’s biggest brewer is using its Dutch partner to reach more of the growing premium segment, the FT writes
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Weekend PressIs this last orders for the UK craft beer trade as breweries go bust?
Tough times for the trade as 43 breweries going insolvent in a year, highlighting the impact of rising costs and falling consumer spending, The Times reports
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NewsCarlsberg Britvic: Soft drinks gain share of consumer spend
The newly integrated drinks group said soft drinks are outperforming beer in many European markets, with “real headroom for growth among younger consumers,” according to CEO Paul Davies
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NewsBlack Box Intelligence acquires Yumpingo
Black Box seeks to elevate its AI-driven restaurant performance solutions through the acquisition of the guest experience management and survey platform
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Analysis & InsightDemand for premium spirits helps boost embattled late-night sector
Consumers continue to trade up to premium spirits and cocktails despite pressures on spending and a challenged late night segment. MCA explores how the bar sector is responding, and how suppliers are helping meet demand for elevated occasions