All Research articles – Page 10
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Analysis & InsightBurger battleground in Covent Garden
MCA market insight director Steve Gotham examines the fierce competition for the patty pound in one of London’s busiest markets and asks whether Covent Garden can be viewed as a microcosm of the wider market.
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Analysis & InsightQ&A to Z
In the first of a new series of columns, Generation Z expert, Chloe Combi, answers questions posed by MCA readers about how to best connect with young consumers. In her first article, Chloe discusses Gen Z’s attitudes towards promotions, co-working spaces and transgender toilets.
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Analysis & Insight
Stadiums missing out on F&B spend
Football stadiums are missing out on an opportunity for an enhanced food and drink offer, with match-day spend in the UK lower than other Western nations, a report by Oracle has found.
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NewsCoffee out of home worth £3.2bn
Out-of-home coffee is worth £3.2bn, and has grown 6% year on year for the past five years, a study by the British Coffee Association (BCA) and Centre for Economics and Business Research (CEBR) reveals.
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Analysis & InsightNPS – A taster menu of brand winners, losers and risers
MCA market insight director Steve Gotham gives an overview of the eating out sector through the prism of Net Promoter Scores, revealing the brands who are truly winning with customers and those still in need of improvement.
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Analysis & InsightWallet winners have the Woo Factor
Fierce competition in the eating out market coupled with the increasing promiscuity of consumers has meant that operators are having to fight harder than ever to make their offer standout. MCA market insight director, Steve Gotham, examines which brands have proved most effective at wooing hard-to-get customers.
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Analysis & InsightAlcoholic drinks market has growth potential worth billions
Spiders and speers are just some of the innovations being seen in the alcoholic drinks sector, which has the potential to grow by £5.2bn over the next three years, according to Diageo.
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OpinionGotham’s Easter quiz
With the Easter bank holiday weekend almost upon us, MCA’s market insight director Steve Gotham offers up a bit of a light-hearted break from the norm with a test of your knowledge of the eating and drinking out market.
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Analysis & InsightWhat customers really want
Any intelligent operator knows the value of constructive customer feedback. Yet finding a balance between British face-to-face politeness of, and moanerati online culture can be challenging amid a deluge of data. MCA’s Finn Scott-Delany seeks advice from experts at MCA Insight/HIM, Yumpingo, and Supersonic Inc.
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Analysis & Insight
Food delivery grows 19% in 2018
Food delivery grew 19% year-on-year in 2018, while average spend per order is rising, according to research from Cardlytics.
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Analysis & InsightPopularity of decaf coffee seeing a boost
More than a million people have switched to drinking decaffeinated coffee over the past 12 months, according to research agency Mintel.
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Analysis & InsightSector back on “even keel”, with lfls up 3.5%
Managed pubs and restaurants saw collective like-for-like (lfls) sales up 3.5% on March last year, suggesting putting the market back on “an even keel”, according to the latest Coffer Peach Business Tracker.
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Analysis & InsightBreakfast at Tiffany’s – and McDonald’s and Costa and…
With breakfast now the second most popular day-part behind lunch, MCA’s market insight director Steve Gotham discusses what, and who, has been driving its growth, and what we could see in the future.
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Analysis & InsightMajority of consumers value drinking healthily
The majority of UK consumers place a significant amount of importance on drinking healthily, according to MCA’s & HIM’s recent Healthier Eating Report 2019.
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Analysis & InsightHigh street exits remain at historic high, says PwC
The number of businesses exiting the high street is at an historic high, according to the latest report from PwC, with pubs and bars and Italian/pizza focused restaurants suffering.
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Analysis & Insight
Mildness boosts March spend
March’s mild weather compared to last year’s Beast from the East led to double digit year on year growth in spending in restaurants and pubs, Barclaycard data reveals.
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Analysis & InsightBurger King – Still in McDonald’s shadow?
Eighteen months after Bridgepoint acquired the UK master franchise rights for Burger King, how is the brand performing in its long-fought rivalry with McDonald’s? MCA market insight director, Steve Gotham, looks at what consumer data can tell us.
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Analysis & InsightJapanese whiskey and vermouth among most fashionable drinks
Japanese whiskey and vermouth are among the most fashionable drinks in high-end London bars, according to a new Influencers Report from CGA and DrinkUp.London – a guide to drinking in the capital.
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Analysis & InsightLoungers – the one and only?
This week, Loungers announced its much-anticipated intention to float. One line in the accompanying documentation caught the eye of MCA market insight director, Steve Gotham – that Loungers is “the only growing all-day operator of scale in in the UK with a strong reputation for value for money”. He delves into MCA’s wealth of data to determine whether this claim stacks up.