All Opinion articles – Page 3
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OpinionFinding the right questions is the key to agility
When leaders are pressured to have all the answers, they can all too easily stay within the bounds of what they know, David Read, founder and chairman of Prestige Purchasing warns
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OpinionPeople want experiences – but not at the cost of good food and drink
While the allure of delivering a unique experience might get diners through the door, it’s the quality of food, drink, and genuine hospitality that will keep them coming back, writes Harrison chairman Philip Harrison
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OpinionDon’t take it personally…
A business that one day is lauded as an iconoclastic, entrepreneurial disruptor can switch almost overnight into being an unwelcome corporate intruder - at least in the eyes of a portion of the public, Peter Martin writes
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OpinionThe outlook for hospitality M&A
The improvement in trading and financial performance over past months has increased the likelihood that we will see more M&A. Dominic Walsh explores the outlook for Oakman Group and Amber Taverns among others
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OpinionThe way we produce food is stuck in a deep furrow
Hospitality needs to play an important role in a new narrative on the food we ask our customers to eat, argues David Read, founder and chairman of Prestige Purchasing
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OpinionIs Gail’s Bakery having a Tesla moment?
Like Elon Musk, Gail’s chairman and investor Luke Johnson is enthusiastically contrarian in railing against the liberal consensus. But as a campaign mobilises in Walthamstow against a new bakery, at what point does an outspoken entrepreneur prove a turn off for consumers?
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OpinionAn agile rethink of labour costs
As restaurateurs face a perfect storm of spiralling labour costs and continuing operational expenses, labour allocation is becoming the most expensive decision they make each week, Vita Mojo co-founder Stefan Catoiu writes
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OpinionPeople are the new business currency
Keeping teams engaged, happy to work and wanting to stay are the foundations for delivering great customer experiences and strong financial performance, writes Peter Martin
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OpinionValue doesn’t look just one way
Bringing in diversity doesn’t mean pubs will change beyond recognition. Pubs will remain the cornerstone of our communities, as our communities become more inclusive too, ETM Group’s Rachel Masing writes for MCA
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OpinionAlbert’s Schloss, London W1: ‘A stroke of genius’
Albert’s Schloss is all about ”wall-to-wall schnitzel, strudel and currywurst”: Grace Dent reviews the newly opened London venue
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OpinionCarlsberg expands its horizons
While Marston’s is narrowing its focus onto pubs, Carlsberg has successfully snaffled Britvic and is going the other way. Dominic Walsh explores the latest in M&A in the drinks industry
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OpinionCooking the political souffle
The arrival of a new government will stir up much needed change in the world of food and drink, Prestige Purchasing chairman David Read predicts
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OpinionLive music in pubs and bars can be a catalyst for growth
If all eligible licensed venues offered live music to customers, £2.4bn could be added to the hospitality industry annually, according to Kit Muir-Rogers, co-founder of GigPig
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OpinionHospitality must invest in its people, not just technology
The hospitality sector is filled with talented individuals, but there is an immense opportunity to better capture, retain, and develop the full breadth of human potential, writes Stefan Catoui, co-founder of Vita Mojo
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OpinionWhen the young start calling the shots
As a Labour victory looks likely to be determined by a left-leaning younger electorate, Peter Martin considers the implications for hospitality businesses when serving and employing this increasingly influential demographic
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OpinionGen Z – Blending relevant, relatable & game-changing
There’s no hospitality handbook when it comes to unpicking the puzzle that is Gen Z, but diverse brands like Wingstop, Humble Crumble and Bubba Oasis are emerging as flagbearers for this much misunderstood demographic, writes Tom Gatehouse of Egg Soldiers
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OpinionThe Great British Pub still has some way to go
Despite hundreds of years of providing hospitality, not all pubs get it right - and too many think they’re gastropubs when they don’t have the necessary kitchen skills, writes Dominic Walsh
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OpinionOpportunity beckons for hospitality
The sector has displayed amazing resilience since the pandemic, but is is now entering a new era where it can be a critical part of the nation’s recovery, providing employment, stronger communities, growth for the economy and restabilised public finances, writes David Read, chairman of Prestige Purchasing
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OpinionThe Transatlantic Transfer
Richard Samarasinghe, head of strategy at Harrison, discusses the key considerations and pitfalls when bringing a brand from the US to the UK (and vice versa)
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OpinionFor the love of loyalty
Tom Gatehouse of Egg Soliders examines the contrasting approaches to loyalty at Greggs and Pret - and asks whether the fast-moving world of web3, decentralization and virtual reality could inform the next generation of consumer apps