All Opinion articles – Page 9
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OpinionPeter Martin: Marketing in a recession – yes, it’s a good idea
With a recession looming, now is the time to stay close to your customers – not one to cut off lines of communication, writes MCA’s contributing editor Peter Martin
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OpinionDominic Walsh: Busting out of the boardroom
With the vast majority of boardroom bust-ups remaining private, it was a surprise to hear, very publicly, of the evident feud at Comptoir Group, writes Dominic Walsh
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OpinionDavid Read: Rethinking cost paradigms
How we measure costs impacts outcomes more than we think, suggests David Read, founder and chairman, Prestige Purchasing
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OpinionAttensi: The rise of the machines
As digital kiosks become an increasingly popular way for customers to order, it’s the soft skills that become key for front-of-house staff, Greg Hull, global head of hospitality & leisure, Attensi writes
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OpinionPeter Martin: Is this really how we treat people?
Businesses are being squeezed and many are on the edge of insolvency, but that is no excuse to take advantage of or mistreat staff, or wannabe staff, argues Peter Martin
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OpinionDominic Walsh: ‘Leisure with a hint of retail: the perfect combination’
Dominic Walsh looks back on 25 years as a business reporter at The Times and his almost career as a hotelier
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OpinionPeter Martin: Beware the packed lunch brigade
Peter Martin comments on the latest Coffer CGA Tracker numbers, and notes that not all tourism boosts the eating and drinking out market
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OpinionDavid Read: Caught flat-footed
Purchasing and supply, under-resourced as it has been in our sector for years, is now all too frequently out of its depth, David Read, founder & chairman of Prestige Purchasing believes
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OpinionHarrison: Rethinking restaurants for tomorrow’s customers
As purse strings tighten, hospitality businesses need to stand out and remain relevant to take advantage of new growth opportunities, Richard Samarasinghe, head of strategy at design agency Harrison, writes
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OpinionDominic Walsh: ‘Value for money does not preclude a bit of luxury’
Dominic Walsh discusses the successes of entrepreneur Sharan Pasricha, whose hotel empire has amassed 150 restaurants and bars under 14 brands
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OpinionPeter Martin: This is not ‘wokery’ – just good business sense
If hospitality is ever going to solve its people problem, it needs to stop paying lip service to diversity, writes Peter Martin, contributing editor at MCA
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OpinionDavid Read: A decade of major change to come in our food system
David Read, founder & chairman, Prestige Purchasing sets out why the food system is in crisis and what changes will result
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OpinionDavid Read: ‘Be ruthless with dishes that are vulnerable on price’
Managing food and drink inflation is all about data, insight and supplier relationships, according to the chairman of Prestige Purchasing
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OpinionDominic Walsh: McDonald’s kitchen like ‘wardrobe into Narnia’
MCA columnist and Times business reporter Dominic Walsh is impressed by a visit to McDonald’s Convenience of the Future store in Bow
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OpinionPeter Martin: What’s wrong with working from home?
People have previously been spending considerable amounts of time and cash on getting to and from work – both of which could instead be spent on eating and drinking out, argues Peter Martin
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OpinionWhy do so few restaurants get their bread right?
Good baking takes time, space and money. It helps to have a ‘bread mentor’ on hand, Nicholas Lander writes in the FT
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OpinionPeter Martin: Beneath the veneer of normality
The industry can be encouraged by current trading patterns, but new routes will need to be charted and navigated, writes MCA’s contributing editor Peter Martin
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OpinionDominic Walsh: ‘Restoration of fortunes being felt across the nightclub sector’
Dominic Walsh discusses the ‘get on with it’ attitude of Rekom UK’s chairman Peter Marks and how it’s helping the business reap the rewards of pent up demand
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OpinionDavid Read: ‘What goes up may not come down’
A fundamental shift in the cost of the food we eat could be on the cards, warns David Read, founder and chairman at Prestige Purchasing – and operators will need to be creative if they are to survive
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OpinionPeter Martin: ‘Engagement has never been more vital’
Churn hurts our brands, it demoralises employees, and it’s expensive, so isn’t it time to start listening to what our teams are telling us, asks Peter Martin