All Itsu articles
-
NewsTom Sugarman swaps Wasabi for itsu
The former Wasabi managing director has left the sushi and bento brand for itsu, where he has joined as hospitality & development director
-
InterviewsItsu plans 15-25 shops in 2024
The healthy eating brand is doubling down on London after seeing workers return to their offices more regularly, CFO Greg Thorp tells MCA
-
NewsItsu snaps up Jason Cotta
The former Ole & Steen CEO joins itsu as chief growth officer, as the healthy eating brand plans to open 20 new locations in 2024
-
Interviewsitsu reports record sales in last 8-12 weeks
Directors Greg Thorpe and Neil Miller break down the sales resurgence at the food to go brand, regional profiles across the estate, and the next steps in its digital journey
-
Newsitsu stores break £100m sales milestone
Founder and CEO Julian Metcalfe said “20 mega new sites” are set to open by 2024, serving more hot food options, while the brand has signed a new deal with Costa franchisee Scoffs to open in Exeter
-
NewsJulian Metcalfe: I remember when interest rates were 14%
The Itsu founder told Bloomberg he had put prices up a “tiny bit, but not by much” as a result of rising costs and inflation
-
NewsHeavenly Desserts and Itsu in brand collaboration
The business has secured the exclusive rights within the dessert cafe sector to feature Itsu’s recently launched bao buns on the menus of its 48-strong store estate, MD Yousif Aslam tells MCA.
-
InterviewsItsu: The butterfly effect
Chief customer officer Neil Miller speaks to MCA about the brand’s digital progression, integrating loyalty across its restaurant and grocery businesses and the ‘silver bullet’ potential of its app
-
Analysis & InsightFood to go: What’s inspiring spring/summer NPD
MCA explores the trends influencing the new spring/summer launches from the UK’s leading food to go brands and how they stack up against competition from the grocery retailers.
-
NewsItsu hungry for growth as Justin King hops aboard
Julian Metcalfe and chairman Justin King plan to bring the Itsu offer to shelves the world over by 2025, the pair tell The Sunday Times
-
NewsItsu launches first hot food-only restaurant
The site in Regent’s Place will be solely focused on hot dishes, with no sushi on the menu, and will be the first of several sites to open in the new format this year
-
InterviewsJulian Metcalfe: Itsu close to competing with big beasts of QSR
The itsu founder and global CEO tells MCA’s Food to Go Conference about new format restaurants, using technology to save labour costs, and going toe to toe with McDonald’s and KFC
-
Newsitsu to open 18 UK sites this year
The healthy Asian fast food brand is due to open six equity sites and 12 franchise locations in the UK this year, founder Julian Metcalfe has told MCA.
-
NewsJulian Metcalfe joins Food to Go Conference as headline speaker
The founder and CEO of Itsu will take part in an exclusive fireside chat at the MCA conference on 7 March
-
Analysis & InsightHow Itsu overhauled its customer experience with kiosks
Chief customer officer Neil Miller describes the “goddamn painful” experience of installing 600 self-ordering kiosks across the brand’s 88-strong estate in nine months
-
NewsItsu: Digital transformation, one year on
Chief customer officer Neil Miller returns to Hostech in 2023 to update on the brand’s digital transformation
-
NewsFirst speakers announced for MCA’s Food to Go Conference
Tim Hortons, Tortilla and Itsu are among the big-name brands lined up to speak at the annual conference on 7 March 2023.
-
NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, featuring new venues from Itsu, Golf Fang, Beefeater and Roxy Lanes.
-
NewsJulian Metcalfe: ‘Everything is going to rocket in price’
Speaking to The Telegraph, the Pret and Itsu founder recommended a reduction in VAT and business rates as well as an easing of immigration policy
-
NewsItsu achieves restaurant EBITDA increase of +160%
The Asian food brand said it expected shop sales in H2 2022 to match 2019 sales on a like-for-like basis, which it described as “a significant achievement”