All MCA Insight articles in February 2022 – Page 6
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OpinionPeter Martin: When service takes flight
Peter Martin looks to another service sector and finds cost-cutting, over-reliance on technology and a lack of leadership leave a bitter taste for customers
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NewsGary Usher looks to raise £2m via Crowdcube
The chef-patron has raised more than £744k on Kickstarter over the years to fund the majority of his restaurants, including Burnt Truffle and Wreckfish
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InterviewsWingstop to ‘significantly grow estate’ in 2022
Wingstop UK co-founder Tom Grogan speaks to MCA about the brand’s new store opening pipeline, its focus on dark kitchens, and how it has successfully aligned itself with Generation Z to distinguish itself from its peers
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Analysis & InsightSustainability a key factor in ordering decisions
Deliveroo’s Share of Stomach found 61% think carefully about where their food comes from, while awareness about health and nutrition is also a high priority
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OpinionGreen Michelin Stars: style or substance?
As Michelin publishes its latest restaurant guide, David Chenery examines its green stars, and finds a flawed but worthy addition to the coveted book
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OpinionDominic Walsh: ‘It’s all about being the fastest’
Dominic Walsh share his thoughts on Adam Breeden’s latest competitive socialising concept, assesses the strengths of Marugame Udon and ponders the rush of M&A activity from Alchemy Partners
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NewsKFC: ‘We are still seeing huge demand for dine-in’
“Huge demand” for dine-in restaurants from both existing and new customers has been a key factor in KFC UK & Ireland’s ambitious new opening target, managing director Paula MacKenzie tells MCA
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Weekend PressPret A Manger upbeat despite debt facility move
Pret’s chief executive, Pano Christou, has insisted the sandwich chain’s plans to double in size are still intact, reports The Times
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Weekend PressJustEat couriers’ strike hits rush for lunch
In a city with a long history of industrial action, gig workers are staging a very modern dispute over their pay, reports The Sunday Times
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Weekend PressJeremy King: The gentleman restaurateur locked in a boardroom battle
The founder of The Wolseley has been at loggerheads with financiers before, writes the Financial Times
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Weekend PressThe British families who are winning Michelin stars
Three restaurants run by family members have been included in the guide, defying the supposed tensions of top kitchens, writes The Guardian
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NewsDelivery and takeaway sales see further increases
Home delivery and takeaway sales through restaurant and pub groups were up 138% in January 2022 compared to 2019, according to the latest CGA & Slerp Hospitality at Home Tracker.
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NewsFood inflation reaches 3.5%
Year-on-year inflation in the foodservice sector reached 3.5% in December 2021, with further rises expected to come, according to the latest CGA Prestige Foodservice Price Index.
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NewsNightcap pushes ahead with growth plan
Nightcap has lined up its next two openings, in Exeter and Cardiff, with another 24 sites currently in legals or under offer, as it continues to see favourable conditions in the property market
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NewsSupport measures needed to aid ‘living with Covid’
UKHospitality has said there are five key support measures needed from government to support the sector to rebuild and recover, and to instil confidence in consumers
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NewsState of Play back with a Bounce
The competitive socialising operator is to open its first Bounce site in seven years, and has appointed a new development director to oversee the group’s growth in the UK
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NewsNew names to join Battersea Power Station
Le Bab, Where The Pancakes Are, Poke House, Clean Kitchen Club, Paris Baguette, Joe & The Juice and Starbucks are opening inside the Grade II* Listed Power Station
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Analysis & InsightStaff shortages create ‘forever tension between supply and demand’
As operators continue to struggle with staff shortages, MCA examines how regional groups in tourist hotspots are tackling the unique challenge of attracting and retaining talent
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NewsStar to build operator managed estate in Scotland
The pubco will use insights from its growing Just Add Talent (JAT) estate in Scotland to help build its leased & tenanted estate
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Analysis & InsightChain restaurant dish counts down by a fifth
Menus contained an average of 64 dishes in 2021, compared to two years previously – the steepest decline in the total eating and drinking out market, according to Lumina Intelligence