All Chiquito articles – Page 3
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Analysis & InsightCleanliness next to goodliness?
Following reports by the BBC last month that food delivery platforms are undermining public trust by listing operators with poor hygiene ratings, MCA insight director Steve Gotham takes a look at the latest MCA Eating Out Panel data to find out how consumers view the cleanliness of their eating out experiences.
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Analysis & Insight’A brand that has been around for a certain amount of time can be both a gift and a curse’
The Restaurant Group’s director of product innovation talks to Sarah Sharples at MCA’s sister title Food Spark about dish development at Frankie & Benny’s, why innovation is key to fighting casual dining woes and her hopes for sustainable eating.
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News
'Are you strong enough to withstand an unbranded attack? I hope so.'
Operators concerned about delivery platforms using their data to create their own virtual restaurants should focus instead on ensuring they have a strong enough brand to compete, Chilango co-founder Dan Houghton has told MCA.
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Analysis & InsightA message to you Andy: What’s top of the in-tray for new TRG CEO?
MCA market insight director Steve Gotham looks at the key challenges and opportunities for incoming chief executive, Andy Hornby, at The Restaurant Group. This includes the continued ‘optimisation’ of the Leisure estate, with some green shoots visible at Chiquito in terms of resonance with consumers. He also examines the potential for leveraging the positive momentum at Wagamama through conversions across the wider portfolio.
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Analysis & InsightNPS – A taster menu of brand winners, losers and risers
MCA market insight director Steve Gotham gives an overview of the eating out sector through the prism of Net Promoter Scores, revealing the brands who are truly winning with customers and those still in need of improvement.
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NewsTRG brings 22 more sites to market
The Restaurant Group (TRG) has confirmed it is marketing 22 sites as part of a process to rationalise its estate.
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Analysis & InsightFamily friendly winners unveiled
By 2045 one in seven UK residents will be over the age of 75, with the inevitable impact on the spread of generations being catered for by the hospitality sector. MCA’s market insight director, Steve Gotham, looks at which operators are best placed to appeal to a multi-generational family.
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NewsEx-TRG directors start Cock N Bull rollout
Jason Green and David Salmon, the former The Restaurant Group executives, are set to roll out their Cock n Bull bar and restaurant concept.
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Analysis & InsightMenu price inflation hits 2.4% in 2018
The latest analysis from MCA’s Menu Tracker shows dish prices outstripped inflation in 2018.
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Analysis & InsightWagamama named customers' favourite in 'fundex'
Wagamama has been rated as the UK’s favourite eating out brand in a major survey of the customer journey by OC&C management consultants.
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OpinionAnalysts corner: JP Morgan on TRG
On the back of The Restaurant Group’s full year results this morning, Alexander Mees at JP Morgan gives his views on what has been a busy few months for the operator.
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NewsTRG returns to lfl growth
The Restaurant Group (TRG) ended 2018 with like-for-like sales (lfls) down 2%, but has this morning reported a rise in the 10 weeks to 10 March of 2.8%.
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Analysis & InsightYou need friends – and friendly service
In the first of a new series of regular columns MCA’s market insight director, Steve Gotham, shares some key findings from our Eating Out Panel data of 6,000 monthly consumer interviews. On the back of recent comments from Marco Pierre White that service was more important than food in ensuring fine dining success, Steve takes a look at which brands in the wider sector are delivering on service standards and how the dial has moved over the past year.
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OpinionTwists and turns
The casual dining sector was once again in the spotlight for the wrong reasons yesterday with the confirmation from Boparan Restaurant Group that it was seeking a Company Voluntary Agreement for its Giraffe and Ed’s Easy Diner brands. James Wallin asks what the decline of the two brands says about the wider casual dining contraction. Meanwhile, with Steve Richards departure from CDG, the two biggest players in the casual dining market are now without long-term leadership. Who would be willing to take on these mantles, and what would their strategies be?
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News
TRG appoints brand strategy director
The Restaurant Group has promoted Elise Ash to the role of strategy and brand director, MCA understands.
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NewsTRG promotes Humphries to Frankie and Benny’s MD
The Restaurant Group has promoted Ollie Humphries to managing director of its Frankie & Benny’s brand, MCA understands.
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NewsAnalysts corner: Wagamama
On the back of Wagamama’s Q2 trading update (see below), Peel Hunt analysts Douglas Jack and Ivor Jones have noted that costs “continue to surge”. They take a look at the prospects for the brand and its new parent company, The Restaurant Group, throughout 2019.
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Analysis & InsightLevel of promotions up 4% YOY during run up to Christmas
The number of promotional offers run by the Top 25 Branded Restaurants increased by 4% December, compared with the previous year, according to analysis by MCA. But, while promotional offers on food increased, drink-based deals fell.
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Opinion
Analysts corner: Peel Hunt on TRG
Peel Hunt analysts Douglas Jack and Ivor Jones have updated their comments on The Restaurant Group’s bid for Wagamama, saying yesterday’s rights issue announcement failed to address the key issues. They set out some of the questions they believe investors should be asking of the group.
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Analysis & Insight
Sector sagas keep us all guessing
Dominic Walsh reflects on an action-packed few weeks in the sector, which has seen big deals, high-profile resignations and further twists in the Patisserie Valerie saga.