All Benito’s Hat articles
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Analysis & Insight2019 Consumer award winners Part 2: Spotlight on NPS and RI
After last week’s focus on the best in class quality, value for money and friendly service award winners, this follow-up analysis shines a spotlight on those out-performing operators topping the league tables at Net Promoter Score (NPS) and Revisit Intention (RI).
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NewsThe Dom Walsh Awards
Our monthly columnist from The Times hands out his annual awards to brands and operators who have made the past 12 months newsworthy – for better or for worse…
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NewsSingaporean snack chain secures second UK site
Singaporean snack and street food chain Old Chang Kee has secured its second UK site.
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OpinionWrap stars: how Tortilla won the burrito wars
Brandon Stephens and Richard Morris’ Californian-inspired brand Tortilla has come out on top in the burrito wars and looks to be eyeing a sale, writes Restaurant magazine’s Joe Lutrario.
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NewsBenito’s Hat undergoes CVA
Benito’s Hat operator Pico’s Ltd has entered into a Company Voluntary Arrangement (CVA) after suffering cashflow problems.
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OpinionCoronation street
For any company succession planning is an absolute priority but for founder-led businesses it can present particular challenges. How can you ever replace a founder and how should they be involved in the process? MCA editor James Wallin talks to recruitment experts to get their view on the pitfalls of managing succession. They discuss what the sector can learn from examples such as Loungers as well as examining a high-profile internal promotion yesterday, in James Spragg’s succession to chief executive at Casual Dining Group.
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OpinionIsland Poke: 'We are really trying to change the landscape of grab and go'
Poke has long been considered one to watch, though had yet to make in-roads in the UK – until recently. Leading the charge and looking to redefine lunchtime is Island Poke, whose founder James Gould-Porter speaks to Finn Scott-Delany about establishing the Hawaiian speciality as a new genre of food in London.
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NewsIsland Poke lines up eighth site eight, develops ordering app
Island Poke, the White Rabbit Fund backed concept, will open its eighth site in the South Bank Place development later this year, while it is preparing to launch a consumer app amid growth of its click and collect business, MCA has learnt.
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NewsBenito’s Hat shutters Goodge Street and Highcross sites
Benito’s Hat has closed two of its sites – its original restaurant on Goodge Street in London, and its kiosk at Leicester’s Highcross shopping centre.
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NewsThunderbird, Beer+Burger and Hook added to The O2 line-up
The O2 has revealed a number of additional F&B operators to open under its famous roof, including Thunderbird Fried Chicken, Beer+Burger and Hook.
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NewsBenito’s Hat strengthens management team
Benito’s Hat, the Calculus-backed Mexican chain, has appointed an operations director and brought in a new finance director.
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NewsBenito’s Hat confirms two new openings
Benito’s Hat, the Calculus-backed Mexican chain has confirmed two new openings.
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News
Carluccio’s appoints Graham Ford as commercial director
Carluccio’s has appointed Graham Ford, the former Bill’s chief operating officer, as commercial director.
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NewsDarcy aiding Farmer J
Noel Darcy, the Mitchells & Butlers (M&B) veteran and ex- managing director of the Big Easy, has joined Farmer J, the health-focused, fast casual concept, to aid the operational side of the business.
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NewsEx-Wahaca people director to joins Bill’s
Odette Schwartz, who earlier this year stepped down as people director at Wahaca, is set to join Bill’s, the Richard Caring-backed restaurant chain, as its new full-time HR director, MCA has learnt.
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NewsFord steps down as Bill’s COO
Graham Ford, the former Jackson & Rye and Benito’s Hat chief executive, has stepped down as chief operating officer of Bill’s, the Richard Caring-backed chain, MCA has learnt.
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NewsBenito’s Hat close to franchise deal with international operator
Benito’s Hat, which yesterday announced £1m of fresh investment, is in advanced negotiations on a site in St Albans and is close to securing a franchise partner that would allow the brand to grow in the UK and internationally.
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NewsBenito’s Hat secures £1m investment to fuel growth
Benito’s Hat has secured £1m from existing investors to fund a three-year growth plan.
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NewsImprovements made to Westgate Social
New lighting and signage have been introduced at Oxford’s Westgate Social after complaints from traders that the areas was forgotten and neglected.
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NewsRola Wala closes Oxford site
Rola Wala, the fledgling Indian street food concept, has closed its site in Oxford Westgate just over six months after opening.