All Starbucks articles
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Event NewsConsumer-facing innovation at MCA's Innovation Conference
Taking place at London’s Ham Yard Hotel on 9 October, two sessions will showcase how operators are innovating at the consumer interface, from delivery models to creative brand partnerships
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Weekend PressDrive-thru operator could switch from Starbucks to Costa Coffee
Britain’s biggest Starbucks operator, EG Group is weighing a move to drop its Starbucks sites to unlock a cut-price swoop on rival Costa Coffee, according to The Sunday Times
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Weekend PressStarbucks takes aim at Chinese rival Luckin in Manhattan coffee showdown
US chain upgrades stores and offers customers a different approach to revive sales, the FT reports
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NewsStarbucks sees ‘continued momentum’ in the UK
Comparable sales are in the low single digits, driven by a focus on service, beverage consistency, food innovation and labour investments to support peak operating hours, according to CEO Brian Niccol
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NewsStarbucks ‘ahead of schedule’ on turnaround plan
The coffee giant reported its sixth consecutive quarter of same-store sales decline, albeit CEO Brian Niccol revealed plans to ”unleash a wave of innovation that fuels growth and elevates customer service”
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Analysis & InsightSober, social and open late: cafés tap into new evening rituals
While bars and pubs have long dominated evening socialising, an increasing number of consumers are now seeking venues that offer an alcohol-free alternative, and cafés are stepping up to meet that demand
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NewsStarbucks launches accelerated leadership programme
The scheme is a fast-track route from entry level to store manager in 13 months, a journey that would typically take around three years
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Analysis & InsightRetail, travel and leisure driving net outlet expansion
The travel is poised to see the strong growth in revenue within the RTL channel – up 5.1% to reach £2.5bn, driven by the continued recovery in rail and air passenger numbers, according to a new Lumina Intelligence report.
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Analysis & InsightIs Starbucks’ US turnaround working and should the UK follow suit?
As the global coffee shop chain rolls out a new staffing model, putting more baristas front and centre to improve employee morale and the customer experience, The Grocer explores if is working and whether it is the right fit for the UK
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NewsStarbucks exploring China stake sale to fund future growth
Speaking to the FT, global CEO Brian Niccol said the company had seen “a lot of interest” from potential investors, and was now weighing the value of bringing in a partner to support expansion in China
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NewsSSP signs deal to transform Southampton airport dining
SSP will assume immediate operation of the existing landside and airside bars, with plans to redevelop both sites into modernised bar kitchen concepts
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NewsStarbucks Q2 results ‘far from potential’
The coffee giant saw global comparable sales continue to decline, albeit CEO Brian Niccol reiterated the ‘Back to Starbucks’ plan is the right strategy to turn the business around
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NewsStarbucks UK posts £35m loss
The coffee company blamed a consumer boycott campaign, cost of living pressures and increased competition in the UK for a slump in sales
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Weekend PressStarbucks slows India expansion as consumers tighten belts
Footfall drops as economy weakens but chain still hopes to reach 1,000-store goal, the FT reports
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NewsStarbucks to enforce new ‘code of conduct’
Part of the coffee giant’s ‘Back to Starbucks’ turnaround strategy, the code prioritises paying customers and may see guests asked to leave if they do not make a purchase
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NewsStarbucks to reduce management headcount in global cost-cutting
Starbucks has announced significant organisational changes as part of its ’Back to Starbucks’ strategy, aiming to streamline operations and enhance customer experience globally
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NewsStarbucks: ‘We’re going to do fewer things better’
Starbucks is pushing forward with its mobile order business as it focuses on wait time optimisation and menu simplification - with the aim of getting customers their coffee in under 30 seconds
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OpinionCan going retro reverse Starbucks’ slump?
Dominic Walsh examines the coffee company’s bid to reconnect with its community ethos, while he reflects on a career reporting on the sector following his retirement from The Times
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NewsStarbucks brings back ‘retro’ touches
Handwritten names on cups and self-service sugar and condiments will return, while charges for alternative milks will be dropped, as the company seeks to reverse its fortunes
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Analysis & InsightFestive menus offer comfort and indulgence
Customers will see the return of familiar festive flavours, such as gingerbread, brie, and cranberry, while fresh options like profiterole cheesecake and black forest frappe lead on innovation. MCA rounds up the first wave of Christmas menus from Starbucks, Costa, Caffe Nero and Orée