All Starbucks articles
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News
Starbucks sees ‘continued momentum’ in the UK
Comparable sales are in the low single digits, driven by a focus on service, beverage consistency, food innovation and labour investments to support peak operating hours, according to CEO Brian Niccol
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News
Starbucks ‘ahead of schedule’ on turnaround plan
The coffee giant reported its sixth consecutive quarter of same-store sales decline, albeit CEO Brian Niccol revealed plans to ”unleash a wave of innovation that fuels growth and elevates customer service”
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Analysis & Insight
Sober, social and open late: cafés tap into new evening rituals
While bars and pubs have long dominated evening socialising, an increasing number of consumers are now seeking venues that offer an alcohol-free alternative, and cafés are stepping up to meet that demand
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News
Starbucks launches accelerated leadership programme
The scheme is a fast-track route from entry level to store manager in 13 months, a journey that would typically take around three years
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Analysis & Insight
Retail, travel and leisure driving net outlet expansion
The travel is poised to see the strong growth in revenue within the RTL channel – up 5.1% to reach £2.5bn, driven by the continued recovery in rail and air passenger numbers, according to a new Lumina Intelligence report.
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Analysis & Insight
Is Starbucks’ US turnaround working and should the UK follow suit?
As the global coffee shop chain rolls out a new staffing model, putting more baristas front and centre to improve employee morale and the customer experience, The Grocer explores if is working and whether it is the right fit for the UK
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News
Starbucks exploring China stake sale to fund future growth
Speaking to the FT, global CEO Brian Niccol said the company had seen “a lot of interest” from potential investors, and was now weighing the value of bringing in a partner to support expansion in China
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News
SSP signs deal to transform Southampton airport dining
SSP will assume immediate operation of the existing landside and airside bars, with plans to redevelop both sites into modernised bar kitchen concepts
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News
Starbucks Q2 results ‘far from potential’
The coffee giant saw global comparable sales continue to decline, albeit CEO Brian Niccol reiterated the ‘Back to Starbucks’ plan is the right strategy to turn the business around
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News
Starbucks UK posts £35m loss
The coffee company blamed a consumer boycott campaign, cost of living pressures and increased competition in the UK for a slump in sales
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Weekend Press
Starbucks slows India expansion as consumers tighten belts
Footfall drops as economy weakens but chain still hopes to reach 1,000-store goal, the FT reports
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News
Starbucks to enforce new ‘code of conduct’
Part of the coffee giant’s ‘Back to Starbucks’ turnaround strategy, the code prioritises paying customers and may see guests asked to leave if they do not make a purchase
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News
Starbucks to reduce management headcount in global cost-cutting
Starbucks has announced significant organisational changes as part of its ’Back to Starbucks’ strategy, aiming to streamline operations and enhance customer experience globally
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News
Starbucks: ‘We’re going to do fewer things better’
Starbucks is pushing forward with its mobile order business as it focuses on wait time optimisation and menu simplification - with the aim of getting customers their coffee in under 30 seconds
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Opinion
Can going retro reverse Starbucks’ slump?
Dominic Walsh examines the coffee company’s bid to reconnect with its community ethos, while he reflects on a career reporting on the sector following his retirement from The Times
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News
Starbucks brings back ‘retro’ touches
Handwritten names on cups and self-service sugar and condiments will return, while charges for alternative milks will be dropped, as the company seeks to reverse its fortunes
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Analysis & Insight
Festive menus offer comfort and indulgence
Customers will see the return of familiar festive flavours, such as gingerbread, brie, and cranberry, while fresh options like profiterole cheesecake and black forest frappe lead on innovation. MCA rounds up the first wave of Christmas menus from Starbucks, Costa, Caffe Nero and Orée
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News
Starbucks global sales down 7%
The coffee chain has suspended its financial guidance for 2025, with new CEO Brian Niccol saying it’s “clear we need to fundamentally change our recent strategy”
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News
Starbucks acquires franchise group 23.5 Degrees
The undisclosed deal expands Starbucks’ portfolio of company-operated stores by 113, bringing its UK total to 500. In its 2023 accounts, the franchise business reported increased turnover of £83.5m
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Weekend Press
If you want to make fat profits… Take a bite out of these fast-food giants
Change is on the menu for McDonald’s, Starbucks and the other players in the fast food market, This is Money reports