All QSR (Quick service) articles – Page 4
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NewsMcDonald’s: Chicken Big Mac exceeding expectations in UK
CEO Chris Kempczinski said the brand will continue to go after the broader chicken opportunity, by expanding its portfolio and with limited-time offers to meet evolving consumer tastes
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Analysis & InsightAre drinks the way to Gen Z diners’ hearts?
The surge in popularity of drinks such as matcha and bubble tea among younger consumers has led QSR brands to give their beverage offers a glow up. Is it enough to entice them into their venues?
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NewsKFC UK sales jump 9% in Q3
Strong growth in transactions delivered a significant sales uplift, with the QSR giant crediting menu innovation, late-night occasions, and a focus on value
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NewsYum! launches strategic review of Pizza Hut
Chief executive Chris Turner said Pizza Hut’s faltering performance now requires “additional action” which could take place outside of Yum! Brands
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InterviewsPopeyes: ‘The kiosk experience is entirely different’
Building its own kiosk software platform has given the QSR brand the flexibility to adapt to consumer behaviour, and has resulted in a noticeable uplift in average spend, CTO David Carey’s tells MCA about the recently completed roll out
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NewsLeon co-founder John Vincent buys chain back from Asda
The entrepreneur has taken back the business for an undisclosed sum after it was purchased for £100m by EG Group in 2021
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NewsBurger King UK set to surpass $1bn in revenue
Restaurant Brands International praised the UK business, noting that the brand’s recent collaboration with Gordon Ramsay drove ’strong engagement and sales’, while the business has added more than $115m (£87.5m) in revenue over the last 12 months.
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NewsChipotle: ‘We continue to believe Europe is a big opportunity’
The US-based Mexican fast casual chain is set to open new restaurants in the region next year after making ‘great strides in culinary and operational execution’
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InterviewsCaptain D’s: ‘British people will take this at their own pace’
The US-founded fast casual seafood chain has dropped anchor in the UK, but will Brits be tempted by an American operator trying to sell them fish and chips?
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OpinionCan McDonald’s successfully pull off an international flavour heist?
The UK business has launched global menu favourites including Australia’s Pineapple McSpicy and Japan’s Sakura sprite. Innovation may reinvigorate the brand amid a sales slump and growing competition.
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Analysis & InsightIndependent thinkers: how hospitality is harnessing the power of agentic AI
The rise of autonomous artificial intelligence is giving hospitality businesses the opportunity to bolster training, improve order systems and, perhaps ironically, place more emphasis on the human experience
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InterviewsSandwich Sandwich: ‘Grab and go is the future of the business’
Founder Nick Kleiner tells MCA the brand will open its first grab and go location focusing on pre-made sandwiches in London in the coming months and is also scoping out further international opportunities
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NewsThe spud wars: SpudBros fire off legal letter to potato pretenders
Newly launched Portsmouth operator The Spud Father has accused SpudBros of placing ‘stress and worry’ on the business after being threatened with legal action over its name
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NewsRestaurant and hotel prices rise marginally as UK inflation holds at 3.8%
The 12-month inflation rate for restaurant and hotel prices rose to 3.9% in September, up from 3.8% in August
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NewsHop returns to London expansion trail
The Vietnamese QSR concept is opening a 3,000 sq. ft site in Kings Cross, with plans for a further four sites by the end of 2026
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NewsFoodFixx acquires UK franchise rights to Dubai brand Chicking
The Scottish business said the deal would see it “operate, develop and expand the Chicking brand across the UK” – building upon FoodFixx’s existing franchise rights to the brand in Scotland.
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InterviewsSides: ‘We want to be the largest UK-founded chicken brand’
The fried chicken brand has unveiled a major revamp of its menu that will fuel a rapid period of growth across the UK and beyond
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OpinionNo longer cheap as chips – QSR embraces the £5 meal deal
Amid a clamour for customers, more and more QSR operators are introducing their own meal deals all pitched around the same price point in a hopeful bid to demonstrate value
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NewsMcDonald’s trials ‘smoother’ order ahead app feature
The new feature uses geofencing technology to alert the restaurant when the user is three minutes away, meaning their order will be available to pick up on arrival
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Analysis & Insight‘There’s such appetite for innovation’ – hospitality leaders on new formats, tech opportunities and food development
Leaders from some of the UK hospitality sector’s biggest groups, including Wingstop, Leon, German Doner Kebab, Moto Hospitality and Franco Manca gathered for a roundtable ahead of MCA’s Innovation Conference last week to discuss how they are evolving their businesses for the future