All MCA Insight articles in March 2025 – Page 4
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Events
PICK.YOUR.OWN founder on scaling sustainable food-to-go
The premium salad concept is redefining food-to-go with a focus on sustainability and customer loyalty, rapidly building a following since its December launch
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Event News
Tech in hospitality: Driving engagement, retention and growth
Speaking at HRC 2025, leaders from Hawksmoor and Caravan explored how technology is reshaping recruitment, onboarding, and training
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Interviews
Senza Fondo: ‘Bigger plates, bigger energy’
The new Italian-American concept in Shoreditch is challenging London’s small-plates status quo with a bold focus on value, scale and experience – starting with bottomless beef shin lasagna
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News
Co-founder of London bakery targeted with graffiti reacts
Vandals accuse the Dusty Knuckle of gentrification in Haringey despite its work with at-risk young people
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News
Wetherspoon boss: Diversity policies have become weaponised
Sir Tim Martin has said that corporate diversity policies have been “politicised and weaponised” and called for common sense on the topic
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News
Nimbys are killing London’s nightlife, says owner of Ronnie Scott’s
John James has said proposals for pubs and clubs in Soho to host more “quiet nights” threatened to “kill an international city”
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Analysis & Insight
What will the business of coffee look like in 2050?
The World Coffee Portal explores the technology, market forces and consumer trends that will shape coffee in 2050
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Analysis & Insight
Booze faces its big tobacco moment
A drop-off in drinking is prompting fears among investors that alcohol is facing its own “tobacco moment”, as health authorities call for cigarette-style warning labels and moderation becomes mainstream
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Analysis & Insight
Social climbers: is non-stop content creation now what it takes for restaurants to survive?
TikTok, Instagram and YouTube have transformed the hospitality industry. The Guardian talks to the restaurants riding the wave of viral-video success
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Analysis & Insight
Urban Pubs & Bars: ‘It’s about turning experiences into repeat visits’
The group’s SEO-driven approach has helped it maximise footfall during occasions, but it’s the little touches that help capture customer loyalty, according to sales & marketing director Andre Johnstone
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Opinion
UKH’s Kate Nicholls: ‘A crisis of confidence’
As business confidence in hospitality hits a two-year low, UKHospitality CEO Kate Nicholls calls for urgent government action – warning that unchecked cost pressures could derail the sector’s recovery and stifle long-term growth
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Opinion
How Ozempic is pushing eating out towards smaller, healthier portions
Weight-loss drugs have created a business case for introducing smaller portions and healthier menus. MCA explores how operators might respond
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Interviews
CUPP sees ‘huge potential’ in growing bubble tea market
The brand is developing its food offer and cafe experience in response to customer demand, brand director Angharad Jackson told MCA’s Food to Go conference
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Interviews
Benito’s returns to London with ambitious expansion plans
The fast casual Mexican chain is set to make a major comeback in London, with its first new site in the capital opening off Bishopsgate this Easter
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News
Openings of the week
MCA rounds up this week’s biggest openings stories, including Knoops, The Ned, Bubala, and more
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Interviews
Sandwich Sandwich: ‘We are laser-focused on London’
The brand has unveiled ambitious expansion plans, with founder Nick Kleiner confirming it will open 20 London stores within the next four years
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News
JDW: Labour cost hit will have ‘disproportionate impact’ on pubs
Chairman Tim Martin said increases in national insurance and labour rates will cost the company £60m a year, approximately £1,500 per pub per week.
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Analysis & Insight
‘It’s not ok’: Changing the narrative on sexism in hospitality
Sexism in the sector needs to be stamped out. Not just because such behaviour is inexcusable and creates a toxic culture, but also because it denies the sector talent and the benefits of a more diverse workforce. MCA speaks to Butcombe Group, Hawksmoor, The Burnt Chef Project and people experience agency SISU about how operators can tackle the problem
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Analysis & Insight
Value of food to go sector forecast to reach £24bn this year
Growth is expected to come from stronger volumes, with increased footfall expected to be a driver in travel hubs and city centres, Lumina Intelligence’s new UK Food to Go Market Report forecasts
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Interviews
Caprinos Pizza achieves double-digit growth in Q1
Co-founder Khalil Rehman acknowledges the pizza market is crowded, but points to Caprinos’ strong like-for-like sales as evidence there’s still growth to go after