All MCA Insight articles in July 2023 – Page 9
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OpinionService remains as big an issue as ever
Dominic Walsh recounts the exasperating experience of walking out of three venues in Tunbridge Wells due to innattentive staff
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NewsK1 Speed eyes London flagship
The e-karting operator, founded in the US by racing driver Boris Said and Susan Danglard, is looking for a 40,000 sq ft+ location in the UK
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NewsBrighton Pier hit by hotel fire
The Luke Johnson-chaired group has warned revenues will be below market expectations after being hit by bad weather, train strikes and a fire at the Royal Albion Hotel
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NewsRelaxed licensing rules scrapped
The government is ending automatic provision for pubs and bars to sell alcohol for off-site consumption and will halt the increased number of temporary event notices (TENs) permitted
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NewsAction urged against ‘unscrupulous’ energy brokers
UKH has co-signed a letter algonside other trade bodies calling on Ofgem to tackle the issue of hidden charges
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NewsChipotle unveils new premium design
The Mexican-inspired concept’s has launched a partnership with Harrison by revealing a new modernised design at its flagship Westfield London venue
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InterviewsDeliveroo: ‘We don’t obsess about our competitors’
Chief business officer Carlo Mocci tells MCA that the current market conditions have led to a “substantial slowdown” in the growth of dark kitchen model Deliveroo Editions, but the company still sees plenty of headroom for growth
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NewsStonegate to re-structure central functions and ops teams
Following a stratgic review, the group is consulting over making 260 roles redundant
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NewsJeremy King to launch two further restaurants
In addition to returning to the restaurant scene with The Park - due to open in spring next year - King will launch another two restaurants in the West End
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NewsActivist investor weighs bid for TRG divisions
Activist investor TMR Capital is reported to be weighing a bid for The Restaurant Group’s Brunning & Price and Leisure divisions
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NewsSimpler menus, less meat and closing for lunch: how UK restaurants are adapting to tough times
The cost of living crisis and labour shortages is forcing hospitality venues to adopt a new normal, The Guardian reports
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NewsEnd of the bartender? The UK vending machines pouring pints for the masses
Self-service EBars have been popping up at sporting and cultural events, replacing the need for lots of bar staff, The Guardian reports
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NewsSunak risks misfiring on immigration as Britain runs out of workers
The prime minister faces pressure to loosen the borders without risking election oblivion, The Telegraph reports
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NewsHow European baristas and au pairs could return to Britain under government scheme
The Home Office wants to expand its system of short-term visas, The Sunday Times reports
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News‘London’s nightlife is an embarrassment’
Complaints suggest that the capital’s councils would “rather have Harry Potter merch shops and American candy stores” than bars or clubs, The Telegraph reports
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NewsMcDonald’s abuse claims personally shocking, says UK boss
McDonald’s has launched a new investigation handling unit after the BBC reported on dozens of abuse allegations at the fast-food chain
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Analysis & InsightQSR forecast to expand in value by £2.3bn
QSR is forecast to expand by £2.3bn from 2019-23, driven by physical expansion, tech-led innovation, and the low-ticket nature of the segment, according to Lumina Intelligence
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InterviewsBig Fang Collective to launch new concept
The business is also aiming to grow its Golf Fang estate to 12, with an eye on London, Nottingham, Leeds, and Manchester, CEO Natasha Waterfield tells MCA
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NewsSessions acquires ServedUp
Rebranded to Sessions Serve, the ePos and mobile ordering company bolsters Sessions’ existing proprietary tech platform
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NewsStarbucks franchisee acquires nine new stores
KBeverage has acquired GK Coffee Group and its nine London Starbucks stores, part of a plan to reach 100 by 2026