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All Domino's articles – Page 34
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News
Treat providers 'offer best service'
Established restaurant brands have been replaced by lower-cost ‘treat providers’ such as Greggs, Millie’s Cookies and Krispy Kreme at the top of a list of companies proving the best customer experience.A survey of 7,300 consumers covering 250 UK brands included three new entries in the top 10 from the eating ...
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News
Bain Capital eyes $3.4bn Skylark deal
Bain Capital, the US-based private equity group, is in the final stages of talks to acquire Skylark, the c.3,680-strong Japanese restaurant chain, from Nomura Holdings for $3.4bn (£2.18bn).According to reports overnight, an agreement between Bain and Nomura over the deal, which will be one of the largest in Japan by ...
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News
Retail Eyes acquired by leading US firm
Retail Eyes, the UK-based customer experience improvement agency, has been acquired by US-based Market Force Information, the world’s leading customer intelligence solutions company, for an undisclosed sum.Under the terms of the deal the Milton Keynes-based Retail Eyes will become the European Centre of Excellence for Customer Intelligence, with the expected ...
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Opinion
A franchise future
Paul Charity looks at how franchise-style agreements could help revive fortunes in the tenanted pub sector.Franchising is a development long overdue in the tenanted pub world. Here’s a universe of 20,000-plus pubs hugely reliant on a fairly narrow type of retail content - selling beer. Until the smoking ban of ...
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Opinion
US eating-out sector continues to amaze
Inside Track by Paul CharityA few things struck me about the American eating-out industry when I ventured across to the National Restaurant Association’s annual Chicago jamboree a fortnight ago. First of all, there’s the sheer scale of it. There’s 40 companies with system sales in excess of a billion dollars ...