All Digital articles
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OpinionThe Real Greek?
Why Zeus’s Law as depicted in Christopher Nolan’s The Odyssey is as relevant today as it was in ancient Greek mythology - and how the sector can gain from the biggest movie event of 2026
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NewsNell’s Pizza founder launches youth hospitality jobs platform
Called Lenny, the platform aims to help young people secure entry-level work while making it easier for operators to employ under-18s
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Analysis & InsightHow AI can give time back to operators
The expectation that AI will miraculously boost margins and returns has been replaced with realism as its potential impact becomes more widely understood
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OpinionThe biggest marketing mistake hospitality is making? Ignoring Facebook
Somewhere along the way, Facebook has become the platform marketers almost seem embarrassed to admit they still use. Yet it is still the biggest and potentially the best marketing lever to pull, Mark McCulloch writes
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NewsUber to acquire Delivery Hero for $14.8bn
The acquisition would accelerate Uber’s ambitions in food delivery, enhancing its ability to compete with rivals including Prosus-owned Just Eat and DoorDash, which acquired Deliveroo earlier this year
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Analysis & InsightDining for Data: Why AmericanExpress is betting big on reservation platforms
As Amex adds TheFork to a growing stable of restaurant-tech acquisitions, the payments giant is positioning itself at the centre of the dining journey. For operators, the trend offers both opportunity and a fresh set of questions about ownership of the customer relationship
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NewsLoungers launches family loyalty scheme
A partnership with Cawston Press, the Little Loungers Summer Passport offers children rewards, free food and drink items, and the chance to win family attractions tickets and back-to-school prize bundles
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NewsIn pictures: Wendy’s unveils ‘future fresh’ restaurant design
The US burger chain is rolling out a new international design concept featuring a blue colour palette that pays homage to the brand’s roots
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NewsZonal names new CEO
Joel Chapman has been promoted from COO to chief executive of the UK hospitality technology provider, which was acquired by the Canada-based Volaris Group earlier this year
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NewsCoppa Collective’s like-for-like growth ‘outpacing the benchmark’
The group described the first half of its financial year as ‘a period of good progress’ with sales up and losses narrowing
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Analysis & InsightWok the line: how Wagamama is pushing back against the challenges of casual dining
Long considered a successful outlier to the segment’s macro struggles, the pan-Asian brand has sought to overcome recent declines in financial and volume performance with investments in its value proposition
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OpinionBlanket ban on social. Like?
Swiping away social will not stop under 16s accessing their favourite content, and could cause a headache for a hospitality sector which is increasingly reliant on social media marketing and digital content storytelling
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NewsAmEx acquires TheFork for $700m
American Express, which is acquiring the Paris-based restaurant reservations booking app from TripAdvisor, also owns Resy and Tock
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Weekend Press‘A long lunch is what we’re good at’: inside the London bistro named the UK’s best restaurant
Bouchon Racine, which topped this year’s National Restaurant Awards Top 100 list, is old school, for lovers of traditional French cooking and boozy afternoons, writes The Guardian
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Interviews‘It’s been transformational’ – James Brown on the first year of Prezzo’s rebrand
The Italian casual dining chain’s CEO tells MCA the new name, look and menu are now driving double-digit growth and pushing customer sentiment scores to new heights
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NewsJust Eat to pilot WhatsApp ordering in Europe
The delivery platform says its latest innovation, which will initially be trialled in the Netherlands and Spain, is ‘redefining the paradigm of convenience’
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Analysis & InsightHow hospitality is integrating AI assistants into the workplace
Virtual assistants to support staff and enhance the customer experience are becoming more prevalent across the sector, but, as delegates at MCA’s Hostech Conference were told, adoption remains a challenge
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Analysis & InsightPopeyes: ‘Our control of the basics has enabled us to scale’
The fast-growing fried chicken chain’s CTO, David Carey, told MCA’s Hostech Conference that the unification of different tech systems is a big focus as the group continues to scale
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Analysis & InsightPizzaExpress looks to prove new QSR concept
The casual dining juggernaut has entered the quick-service market with a small-scale high-tech restaurant in London’s Brixton that could provide the blueprint for a new expansion strategy
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NewsDeliveroo sees UK gross order volumes jump 20%
CEO Miki Kuusi said the delivery aggregator has been ‘scrambling to get enough riders on the streets’ after seeing an acceleration of volumes in recent months