All Digital articles
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NewsBob & Berts plots fresh expansion as profits surge
The independent coffee shop group says it is looking to its next phase of growth after investments across the estate pushed pre-tax profits above £1m in FY26
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OpinionWill Subway’s blueprint get it back on top in the UK?
The sandwich giant will be hoping its new growth strategy can bolster its standing against both established quick-service players like Greggs and hungry market challengers such as Jersey Mike’s
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InterviewsCustomer ownership emerges as delivery’s defining strategic battleground
Rising aggregator costs and fragmented customer journeys are driving a fundamental rethink of delivery strategy, with loyalty, personalisation and first-party channels taking centre stage, MCA’s Innovation Conference heard
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NewsJust Eat halts AI menu image rollout over bizarre food photos
The AI images prompted derision on social media, with users describing the creations as “absolutely rank” and questioning how they had made it onto a customer-facing platform
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NewsIndividual Restaurants strengthens leadership team
The group behind Piccolino and Forbici has announced two key senior appointments to support its future growth and capability across technology, transformation and brand development
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InterviewsSubway: ‘The UK remains a key focus for investment and expansion’
Suzette Burger, VP of strategic execution for Subway EMEA, tells MCA hundreds of new openings are planned across the UK as part of the group’s ambition to double its footprint
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OpinionWhy AI is quietly damaging your hospitality brand
From synthetic food photography to generic social posts, the hospitality industry’s rush to embrace AI risks undermining the very authenticity that keeps customers coming back
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InterviewsThe Salad Project: ‘We’re a team of creative foodies, but we’re actually behaving like a tech team’
Product director Clem Haxby discusses how the fast-growing salad concept is putting technology at the heart of its expansion
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NewsSubway unveils blueprint to fuel EMEA growth
The sandwich giant has revealed a new look and brand proposition aimed at supporting plans to double its footprint across Europe, the Middle East and Africa within five years
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NewsAI tools driving almost one fifth of decisions on eating out
Many consumers are already using AI tools, such as ChatGPT, to help them plan visits to hospitality venues, with 50% considering adopting them into their decision-making process, according to a new report
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Weekend PressDeliveroo to roll out food delivery robots in the UK
The delivery giant will soon use autonomous couriers for takeaways and groceries in some parts of Britain, according to The Times
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NewsSport boosts Market Halls summer of growth
The food hall operator benefited from robust food and drink sales, increased corporate bookings, growth of its competitive socialising concept Games Hall, and a packed programme of seasonal sporting events
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OpinionLimited time offers: too much of a good thing?
Valuable innovation strengthens what a brand is already famous for. Poor innovation sends a business chasing whichever flavour is trending that week, and distracts from the products that customers buy every day
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NewsLittle Dessert Shop launches refreshed brand identity
The 50-strong dessert parlour brand has updated the colour palette, graphics and signage across its shops and newly expanded menu.
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NewsMcDonald’s focuses on chicken, AI and franchise investment to reboot growth
The fast food giant has unveiled a new long-term global growth strategy centred on expanding its share of the chicken market, deploying artificial intelligence across restaurants and providing billions of dollars in support to franchisees
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NewsZizzi returns to TV advertising with Christmas campaign
Zizzi’s Christmas advert will mark its first TV advertising campaign since 2021 and forms part of the brand’s wider investment in building brand salience ahead of the festive trading period
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NewsDigital ID can now be used in pubs and bars
Customers can choose to use a certified app on their phone to prove they are over 18 when buying alcohol, without showing physical ID. The new law, which came in today, applies to licensed venues in England and Wales
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NewsFirst Table raises £5m in new funding
The restaurant booking platform that gives diners 50% off their food bill during off-peak times is looking to deepen its presence in the stand-out markets, the UK and Ireland
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Analysis & InsightBeyond delivery commission: The fight for customer data
The battle over delivery commission is becoming yesterday’s argument. As Britain’s platforms adopt the American advertising model, the real contest is shifting to something far more valuable: ownership of the customer
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NewsEveryman increases market share in H1
The boutique cinema chain has reported ‘growth across all key metrics’ in the first half of 2026 amid ‘strong results’ over a wide range of films, genres and events