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All Deliveroo articles – Page 3
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NewsDeliveroo launches ‘Right to Ride Safely’ campaign
The delivery company, backed by the GMB union, is calling on the government to include better protections for delivery riders in its upcoming Crime & Policing Bill
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NewsDeliveroo rolls out new rider check-in feature
The feature is designed to reduce rider wait times, improve communication between restaurants and riders, and create a smoother pick-up for faster deliveries
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NewsDeliveroo UK order values grow 7%
The delivery company says it has made progress on initiatives in its home market in a “more stable but still uncertain” consumer environment
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Analysis & InsightDeliveroo: ‘The foundation is trust’
The delivery company shares new insights into how it is harnessing customer data as well as opportunities for restaurant partners to build loyalty on the platform
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Analysis & InsightDeliveroo unveils vision for the future
A focus on personalisation, integration, and a user-led experience will lead the outlook for the delivery platform, alongside more social elements and health-led trends
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NewsDeliveroo primes drivers to photograph restaurant menus amid price row
The move comes as research finds ordering takeaways through delivery apps can cost 44% more
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NewsDeliveroo achieves profit milestone
The delivery company reported total profit of £1m in the first half, following a loss of £83m in 2023
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InterviewsDeliveroo’s Carlo Mocci on driving consumer loyalty
The chief business officer speaks to MCA about new programmes, consumer behaviour and insights, and responding to a heightened focus on value
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NewsDoordash approaches Deliveroo for takeover
Reuters reports the San Francisco-based food delivery group flagged an interest in a takeover, but talks ended after disagreement on valuation
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NewsDeliveroo launches invite-only subscription service
Plus Diamond members will receive priority delivery and an on-time delivery guarantee, alongside a direct line to a dedicated customer care team and an elevated in-app experience
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NewsRiders and shareholders to challenge Deliveroo over pay dispute
The Deliveroo board will face questions over low pay, poor working conditions, and job security during its AGM in London today
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NewsDeliveroo: ‘More stable but still uncertain’ consumer environment
Order growth in the UK and Ireland remained flat year-on-year, albeit the delivery company reported ongoing signs of stabilisation in consumer behaviour
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NewsDeliveroo, restaurant partners, and GMB union sign courier charter
The charter, signed by chains including Wagamama and Wingstop, includes principles on treating riders with dignity and ”working together to achieve operational excellence”
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NewsDeliveroo sees ‘improving’ growth trends in UK
Founder and CEO Will Shu said the platform has expanded its selection for customers but simultaneously reduced order duration with “little wins through tech”
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NewsOperational progress drives growth for Deliveroo
The delivery company reported a ‘resilient year of growth given macroeconomic conditions,’ with gross profit up 13% and revenue and gross transaction value up 3%
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NewsDelivery workers planning to strike every Friday
Thousands of delivery riders across Just Eat, Deliveroo, and Uber Eats are planning to strike from 5-10pm every Friday over pay, according to Metro News
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NewsDelivery drivers to strike on Valentine’s
Thousands of riders working for Deliveroo, Just Eat, Uber Eats and Stuart intend to stop working as part of an unnoffical strike over pay on Wednesday from 5-10pm
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NewsDelivery Hero sells £83m stake in Deliveroo
The Financial Times reports the move comes as the delivery sector continues to readjust from the highs of the pandemic-boom of consumer demand for takeaways.
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NewsDeliveroo reports ‘stabilisation’ of consumer behaviour
The UK & Ireland saw year-on-year growth of 7% in gross transaction value, while growth in orders stood at 1% as consumer behaviour stabilised
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NewsDeliveroo riders cannot be recognised as employees, Supreme Court rules
The Supreme Court said that contracts between riders and the company did not constitute an “employment relationship”