All Conferences articles
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InterviewsCustomer ownership emerges as delivery’s defining strategic battleground
Rising aggregator costs and fragmented customer journeys are driving a fundamental rethink of delivery strategy, with loyalty, personalisation and first-party channels taking centre stage, MCA’s Innovation Conference heard
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NewsSamyukta Nair returns to Mumbai with debut India restaurant
London-based LSL Capita has partnered with entrepreneur Karan Shah to open Makaan, a vegetarian Gujarati concept in Mumbai’s Juhu suburb
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NewsBrava, Bow Street and Azzurri to feature at MCA conference
Leaders from Brava Hospitality Group, Bow Street Group and Azzurri Group will discuss the challenges and opportunities facing the sector at MCA’s Restaurant Conference in November
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Analysis & InsightFrom buckets to beverages: KFC’s Kwench range is a ‘big bet on the future’
Encouraging consumers to ‘come for the drinks and stay for the chicken’ is not something that is going to happen overnight, but KFC is “in it for the long haul”, Leo Sloley, strategy and innovation director at KFC UK&I told MCA’s Innovation Conference.
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Analysis & InsightFrom matcha to iced chocolate: the evolution of beverage-led hospitality
From the rise of matcha to the year-round appeal of iced drinks, operators at MCA’s Innovation Conference explored how beverage brands are finding new ways to attract customers and turn curiosity into repeat purchases
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NewsHot honey to AI: what’s shaping menu innovation
From Dubai chocolate to spice bags, operators at MCA’s Innovation Conference urged delagtes to look beneath the surface of viral trends and let customer feedback, careful execution and smarter technology guide their menu decisions
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Analysis & InsightIs premium chocolate the next big drinks category?
With Knoops leading a wave of speciality chocolate drinks and younger consumers driving demand, MCA examines whether premium chocolate can evolve from a seasonal treat into a year-round drinks category.
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NewsClimate change moves from future threat to urgent boardroom priority
Burger King UK CFO Tim Doubleday told UKHospitality’s Environmental Sustainability Seminar climate change is becoming an increasingly tangible reality with sustainability now a commercial imperative
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NewsPremium restaurant leaders explore overseas growth
With challenging conditions in the UK prompting restaurant operators to look overseas for growth, leaders from JKS Restaurants, LSL Capital and Permanently Unique will explore international opportunities at MCA’s Restaurant Conference
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OpinionThe more you explore, the more you learn
Leaders from Bill’s, Knoops and WatchHouse share how entering new markets has opened their eyes to new operational wisdom and challenged previously held assumptions
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InterviewsWahaca: ‘We are in an environment that is innovate or die’
CEO Gemma Glasson told MCA’s Innovation Conference she is exploring opportunities around retail and grab-and-go to help drive growth, speaking alongside WatchHouse’s Caroline Ottoy and Tom James of Bill’s
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NewsBrava appoints new head of operations
Ian Tillet joins the group from Côte and will lead across the Jamies Italian UK, Riding House Cafés and Maslow’s Restaurants brand
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EventsMCA’s Restaurant Conference returns on 5 November
Popeyes, Prezzo, Gaucho, Pizza Pilgrims and Five Guys are just some of the brands speaking at the event on Thursday 5 November, with tickets available to book here.
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EventsFull programme revealed for MCA’s Innovation Conference
Caffè Nero, The Salad Project, Knoops, Ennismore, Yard Sale Pizza, The Alchemist and Kerb are among the newly announced brands to be speaking at MCA’s cross-sector hospitality conference, dedicated to innovation, on Thursday 8 October
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EventsNew sessions announced for MCA’s Innovation Conference
KFC UK&I, Subway, Wagamama, Wahaca, Coco di Mama and Ole & Steen among the brands added to the speaker line up on 8 October.
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NewsMCA’s Innovation Conference returns on 8 October
Hospitality operators already on the programme include Bill’s, WatchHouse, Azzurri Group, Heartwood Group, Five Guys and Nightcap. Save 10% by booking your early bird tickets before the 31 July.
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InterviewsFamily brewers: ‘The cost of building is a challenge’
Everards is focusing its investments on those pubs it is certain will be winners, while McMullen’s has effectively ruled out further new build pubs in the near term given the huge increase in costs, MCA’s recent Pub Conference audience heard
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Interviews‘You have to offer more than just a bed’ – how pubs with rooms are innovating
As the pubs with rooms model continues to gain traction, three leading operators in the space explain how they are combining high quality accommodation with a distinctive, broader offer
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InterviewsLawson Mountstevens: ‘Recruitment is up across the board’
Despite the challenges facing the sector and negative headlines around hospitality, Star Pubs’ managing director says “people still want to run pubs”
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InterviewsFamily brewers: ‘We are constantly trying to innovate’
They have decades of heritage to draw upon. But in today’s fast-paced pub and brewing sector, even the most established family businesses, such as McMullen’s and Everards, are focused on innovation, MCA’s Pub Conference heard.