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  • 2019_09_21_ARABICA_KX_28779

    Middle Eastern promises: James Walters on Arabica KX


    James Walters has opened a second incarnation of his Levantine-inspired restaurant concept Arabica. A lot has changed, but what remains is the chef’s determination to steadily evolve the brand

  • Opinion

    How to give hospitality the personal touch


    Using machine learning and AI could deliver huge benefits to hospitality, but there are challenges. MCA and Punchh brought together marketing and IT directors to discuss how best to do it.

  • Electric Shuffle 2

    Steve Moore: ‘The development never goes away. It starts on day one, it doesn’t finish on day one.’


    Steve Moore is in jovial form when we speak a few weeks ahead of the launch of Electric Shuffle.

  • London Food and Drink Photography - Bill's Sevenoaks 13.9.19- Nic Crilly-Hargrave-299

    Richard Caring: 'We’re fighters. We’ll make it work by investing in the business.'


    A year ago, Richard Caring told MCA how Bill’s needed a “bit of love as it got left behind”. With a major refurbishment programme well underway, the investment seems to be paying off. Finn Scott-Delany catches up with Mr Caring and Bill’s executive chairman David Campbell.

  • PizzaExpress

    Why Pizza Express is worth saving


    There are many theories why Pizza Express, the largest casual dining chain in the UK with 490 sites, has slid into such a massive pile of debt.

  • Loungers

    AlixPartners: Cause for cautious optimism


    The M&A market for UK restaurant operators remains cautious, with distressed situations making up the majority of activity. However, several high-profile transactions completed in 2019, with investors still willing to pay a premium price in certain circumstances, says AlixPartners’ Graeme Smith

  • Baton Berisha (1)

    The Ivy Collection: ‘We have a formula that works’


    With five new openings in November including a second Asian concept in St Paul’s, The Ivy Collection is confidently bringing its aspirational glamour across the UK. Ahead of a busy month, managing director Baton Berisha discusses his workaholic tendencies, executing Richard Caring’s vision, and the group’s unique formula for success.

  • RunningHorse_153

    Mosaic: A picture of health


    Having reached close to 30 sites over the past four years, Georgi Gyton met with the joint chief executives of Mosaic Pub & Dining to find out more about the pub operator’s growth so far and what the future holds.

  • Berto pasta food

    ​Generation Next: Berto Pasta


    The team behind boundary-stretching pizza concept Zia Lucia have now set their sights on pasta with the launch of Berto. Founders Claudio Vescovo and Gianluca D’Angelo discuss how they are innovating with pasta just as they have with pizza.

  • Greg&Tom-Polo

    Slim Chickens: ‘We now want to do a whole lot more’


    The UK is not short of US-imported fast casual restaurant concepts – Five Guys, Wahlburgers, Shake Shack and Wingstop to name just a few contemporary examples.

  • Emma Woods, Wagamama

    Woods: ‘Proper innovation can be a game-changer for growth’


    Innovation is not just about developing new things, it’s about developing things that customers actually want – and there is a big difference, according to Emma Woods, chief executive of Wagamama.

  • Alexander Graham Bell, JDW

    Berenberg on JD Wetherspoon


    The crux of investor debate on JD Wetherspoon (JDW) centres on whether it can convert its continued impressive like-for-like (lfl) sales momentum into meaningful profit growth in FY20 and beyond, says analyst Berenberg. And it thinks JDW can.

  • Honest Burgers

    Can burger sales stay strong in the face of increasing alternatives?


    Despite growing food adventurism, the proliferation of diverse cuisines and the ongoing rise of plant-based offerings, beef burgers still account for one in nine of every dinner consumed outside the home. Sales are also in year on year growth. As such, it is difficult to argue with leading US restaurateur, Danny Meyer, who said: “At the base level, a burger is a piece of meat and a bun with something on it. It’s simple but it seems to make a lot of people happy.”

  • Alasdair Murdoch

    Murdoch: ‘You have to take action – nobody likes a ditherer’


    One of the most important attributes of a leader is the ability to take decisive action, according to Alasdair Murdoch, chief executive of Burger King UK.

  • restaurant table

    Thinking outside the lunch box


    Lunch visits are falling in frequency, but are there ways restaurants can work around, or with, this change in customer habits? Tony Naylor puts his thoughts on paper for MCA’s sister title Restaurant.

  • 20180606 - City Pub Co - Old Ticket Office-28

    Berenberg on City Pub Group


    City Pub Group’s (CPG) H1 results showed “impressive top-line momentum”, said analysts at Berenberg, after the pub operator reported sales were up 36% year-on-year.

  • Holly Addison

    What makes a Tuesday Purple?


    Hospitality and retail are two of the sectors that offer the least positive and accessible experiences for disabled customers. Holly Addison, head of hospitality, travel and consumer digital at executive recruitment firm Odgers Berndtson, calls on the sector to make commit to change as part of Purple Tuesday.

  • GettyImages-restaurant

    Costs: the great balancing act


    Increasing costs are a fact of life for businesses and those that take a proactive approach often reap the rewards. Everyone is trying to control and, if possible, reduce business costs and protect margins, however, as Steve Braude and Julia Windsor at AlixPartners argue, more could be done to strike the right balance between making savings and damaging guest experience.

  • TGI Friday's

    Brandwatch: TGI Friday’s


    It’s not immune to the struggles in the casual dining market but TGI Friday’s has ploughed on with a steady programme of openings. So what is the the journey of the brand in the UK, how it is performing against the wider market and what does it have planned for the future?

  • Wetherspoon motorway pub

    JP Morgan on JD Wetherspoon


    JD Wetherspoon’s (JDW) profit outlook does not justify its current multiple, according to the latest analysts note on the operator from JP Morgan.