All TGI Friday’s UK articles – Page 6
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Opinion
How to give hospitality the personal touch
Using machine learning and AI could deliver huge benefits to hospitality, but there are challenges. MCA and Punchh brought together marketing and IT directors to discuss how best to do it.
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Analysis & InsightBrandwatch: TGI Friday’s
It’s not immune to the struggles in the casual dining market but TGI Friday’s has ploughed on with a steady programme of openings. So what is the the journey of the brand in the UK, how it is performing against the wider market and what does it have planned for the future?
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OpinionNew adventures
Tom Kidd, managing director of Adventure Bar Group, talks to Jo Bruce about expansion plans, its Leicester Square opening, and a new name.
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Analysis & InsightFive Guys set to bring up the UK century
Five Guys is bucking the wider market trend when it comes to expansion - but does closer analysis show there is room for improvement on food quality and value for money? MCA market insight director Steve Gotham delves into the data.
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News
Tim Lowther appointed general manager at CKE Restaurants
Restaurant industry stalwart Tim Lowther has been appointed to head up Europe and the Russian Federation for CKE Restaurants as general manager.
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NewsTGI Fridays plans 3-5 sites a year
TGI Fridays has detailed its development pipeline with plans for at least three to five new restaurant openings each year.
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NewsTurtle Bay appoints Be At One’s Gregory as ops director
Adam Gregory has left Be At One to join Turtle Bay as its new operations director.
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News
TGI Fridays and Cosy Club confirmed for Chelmsford
TGI Fridays and Cosy Club have been confirmed for Meadows retail park in Chelmsford, which is due to open in late 2020.
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NewsTGI Fridays sees 2018 sales slump
TGI Fridays UK saw sales fall in 2018 but backer Electra has stressed that like-for-like sales have picked up in the current financial year.
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NewsJW Lees appoints former Hallmarks Hotels MD
JW Lees has appointed David Grosfils, the former managing director of Hallmark Hotels, as its new director of operations – hotels & inns.
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OpinionSatisfaction or sales – how can you measure success?
New ways to “measure the unmeasurable” mean that satisfaction data could start to rival sales data as a key metric for operators, according to Gary Goodman, chief executive of Yumpingo.
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Analysis & InsightWallet winners have the Woo Factor
Fierce competition in the eating out market coupled with the increasing promiscuity of consumers has meant that operators are having to fight harder than ever to make their offer standout. MCA market insight director, Steve Gotham, examines which brands have proved most effective at wooing hard-to-get customers.
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News
TGI to bonus staff for creating ‘buzz’
TGI Fridays has launched a new team member incentive programme, which will see 500 team members given a bonus in return for helping generate positive ‘buzz’ for their restaurant and guests.
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Analysis & InsightWagamama named customers' favourite in 'fundex'
Wagamama has been rated as the UK’s favourite eating out brand in a major survey of the customer journey by OC&C management consultants.
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NewsHappy Bar & Grill secures prime London TGI site
Happy Bar & Grill, the Bulgarian restaurant chain, is to make its debut in the UK after taking on the TGI Fridays site in London’s Coventry Street.
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NewsChristmas trading update
Amid the blizzard of out-of-office replies this week, MCA has been able to gauge early signs of Christmas trading performance across the sector. Features D&D London, TGI Fridays, Stonegate, Hippo Inns and Coaching Inn Group
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NewsHennessey steps down from TGI Fridays UK
TGI Fridays UK chairman Murray Hennessy has stepped from his role as part of the brand closer alignment with owner Electra Private Equity.
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NewsElectra: TGI recovery plan on track
Electra Private Equity has stressed that a recovery plan is in place at TGI Fridays UK aimed at increasing resilience and value prior to exits in an acceptable timeframe.
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Analysis & Insight
Sector sagas keep us all guessing
Dominic Walsh reflects on an action-packed few weeks in the sector, which has seen big deals, high-profile resignations and further twists in the Patisserie Valerie saga.
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NewsLost Boys Pizza to open second site, with Absinthe bar
Vampire-themed operator Lost Boys Pizza, is to open its second site this December, in Camden.