All TGI Friday’s UK articles – Page 6
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NewsAre chains offering enough Low and No?
Miller & Carter rightly wins plaudits for the impressiveness of its food and the quality of its customer service, but it also beats any leading restaurant chain competitor with its choice of Low and No alcohol beers. The steakhouse offers four, including a low alcohol beer, and a no alcohol beer, ale and cider. Across the UK’s 25 largest restaurant brands chains, four have two options, 16 have just one and four list none.
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Analysis & InsightInstagram: Looking Good Enough To Eat
No dish reaches the candy pink menu at EL&N cafe without having its photo taken first. The chain’s head of food Daniel Booth will “play around with dishes during the development process, taking photos to see how they look through a lens before finalising them,” says head of marketing Sahar Mahdavian. The result is immaculate. Sambazon acai smoothie bowls and edible flowers perch pristinely on ancient grain granola, more modern art than breakfast.
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NewsAll’s fair in love and restaurants – how did the operators line up to fight for the Valentine’s share of wallet?
If French is the language of love, then presumably a French restaurant should be where I head with my true love on Valentine’s Day. Certainly, the leading French chains are using several seduction techniques to secure my custom – and for good reason. February is a slow trading month and an event where consumers might be more inclined to loosen the purse strings for fear of having their heart strings damaged, is well worth aiming to capitalise upon. So who offered what on the big day?
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NewsImbiba backs Wireless Social with £1m
Imbiba, the specialist leisure investor, has backed hospitality tech business Wireless Social with £1m of funding.
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NewsGotham’s Christmas-ish Quiz!
It’s the week before Christmas and I hope many thresholds are being crossed, multiple tipples downed and that tills are ringing out! For my part, I have been thinking about what sort of Christmas present to get lucky readers – I have been racking my mind and the best I can do is the joy of a quiz!
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NewsPret, TGI Fridays and M&B sign up with allergy app
Pret, TGI Fridays and Mitchells & Butlers have all teamed up with a new smartphone app to help people with allergies avoid food which could trigger them. The free app, called Dinepilot, allows consumers to filter meals based on 14 of the most common allergies, and it also ensures operators comply with food allergy management.
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NewsForrester to depart TGI Fridays
Karen Forrester is to step down as chief executive of TGI Fridays UK on 13 December, after 12 years in the role.
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Opinion
How to give hospitality the personal touch
Using machine learning and AI could deliver huge benefits to hospitality, but there are challenges. MCA and Punchh brought together marketing and IT directors to discuss how best to do it.
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Analysis & InsightBrandwatch: TGI Friday’s
It’s not immune to the struggles in the casual dining market but TGI Friday’s has ploughed on with a steady programme of openings. So what is the the journey of the brand in the UK, how it is performing against the wider market and what does it have planned for the future?
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OpinionNew adventures
Tom Kidd, managing director of Adventure Bar Group, talks to Jo Bruce about expansion plans, its Leicester Square opening, and a new name.
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Analysis & InsightFive Guys set to bring up the UK century
Five Guys is bucking the wider market trend when it comes to expansion - but does closer analysis show there is room for improvement on food quality and value for money? MCA market insight director Steve Gotham delves into the data.
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News
Tim Lowther appointed general manager at CKE Restaurants
Restaurant industry stalwart Tim Lowther has been appointed to head up Europe and the Russian Federation for CKE Restaurants as general manager.
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NewsTGI Fridays plans 3-5 sites a year
TGI Fridays has detailed its development pipeline with plans for at least three to five new restaurant openings each year.
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NewsTurtle Bay appoints Be At One’s Gregory as ops director
Adam Gregory has left Be At One to join Turtle Bay as its new operations director.
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News
TGI Fridays and Cosy Club confirmed for Chelmsford
TGI Fridays and Cosy Club have been confirmed for Meadows retail park in Chelmsford, which is due to open in late 2020.
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NewsTGI Fridays sees 2018 sales slump
TGI Fridays UK saw sales fall in 2018 but backer Electra has stressed that like-for-like sales have picked up in the current financial year.
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NewsJW Lees appoints former Hallmarks Hotels MD
JW Lees has appointed David Grosfils, the former managing director of Hallmark Hotels, as its new director of operations – hotels & inns.
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OpinionSatisfaction or sales – how can you measure success?
New ways to “measure the unmeasurable” mean that satisfaction data could start to rival sales data as a key metric for operators, according to Gary Goodman, chief executive of Yumpingo.
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Analysis & InsightWallet winners have the Woo Factor
Fierce competition in the eating out market coupled with the increasing promiscuity of consumers has meant that operators are having to fight harder than ever to make their offer standout. MCA market insight director, Steve Gotham, examines which brands have proved most effective at wooing hard-to-get customers.
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News
TGI to bonus staff for creating ‘buzz’
TGI Fridays has launched a new team member incentive programme, which will see 500 team members given a bonus in return for helping generate positive ‘buzz’ for their restaurant and guests.




























