Technology News
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NewsGDK ups investment in kitchen automation
The doner kebab chain is trialling robotic meat shavers, with a view to rolling them out within the next year, in order to boost productivity and keep labour costs down
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NewsPub groups develop loyalty schemes to increase frequency
Greene King, Fuller’s, Mitchells & Butlers and Butcombe Group, are launching or revamping loyalty programmes in a bid to lure back customers with more frequency, the Financial Times reports
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NewsASK Italian launches first loyalty app
ASK Perks is designed to enhance value and drive repeat visits, and includes instant ‘always on’ treats, member discounts, birthday offers and regular perk promotions
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NewsDeliveroo pilots drone delivery in Dublin
The delivery company aims to expand the service to more restaurants and launch grocery and retail deliveries within the next six months
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NewsHonest launches first digital loyalty scheme
The burger restaurant chain will launch Honest Insiders on 10 June, a digital rewards app which will offer exclusive rewards for customers, when they visit any of its 39 restaurants.
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NewsPrezzo Italian launches new rewards programme
The new Club Prezzo app offers customers free or member-only pricing on select items, along with other exclusive offers and rewards
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NewsCultivated seafood edges closer to UK restaurant menus
Cultivated meat and seafood could soon offer UK restaurants a new sustainable, premium dining option, according to Singapore-based food tech company Umami Bioworks
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NewsAI in hospitality: ‘The opportunities are vast’
Former PizzaExpress digital chief Arslan Sharif told MCA’s Hostech conference how operators can save up to 15% in labour costs by using AI tools
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NewsPizzaExpress upgrades loyalty scheme
The PizzaExpress Club will now offer guests instant rewards for downloading the app, as well as the chance to progress through tiers more quickly
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NewsLas Iguanas launches loyalty programme
The Iguana Club allows guests to collect stamps and unlock rewards, including surprise giveaways, birthday treats, and exclusive offers
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NewsBlack Box Intelligence acquires Yumpingo
Black Box seeks to elevate its AI-driven restaurant performance solutions through the acquisition of the guest experience management and survey platform
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NewsVision of tech future to be shared at Hostech
Where is AI leading us, and how is hospitality positioned to benefit? These are some of the big questions hospitality tech leader Arslan Sharif will look to answer in a special landscape and futurist session at MCA’s Hostech Conference next month.
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NewsHostech boasts bumper line-up for 2025
Costa Coffee, Pizza Pilgrims, Pho, Turtle Bay, Comptoir and 200 Degrees join the line-up of panellists at MCA’s Hostech Conference next month
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NewsGreene King invests £10m in HR and payroll platform
The pub company is investing £10m in the new platform, Workday, to support its team members and enhance people-focused services over the next five years
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NewsDeliveroo: London restaurants can’t take more tax hikes
Chief business officer Carlo Mocci said the hospitality sector is being “taken for granted” by policymakers
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NewsWagamama loyalty scheme integrated with Deliveroo
The delivery service has integrated a restaurant loyalty programme into its app for the first time, launching Wagamama’s Soul Club rewards scheme for UK customers
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NewsPapa Johns partners with Google Cloud to drive AI-enhanced experience
The pizza group will leverage Google Cloud’s AI, data analytics, and machine learning capabilities to provide a more frictionless and consistent experience for customers
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NewsHospitality embraces AI to boost efficiency and experience
Workers are rapidly adopting AI to improve operations, with 91% of employees reporting a positive impact on their workplace, according to new research
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NewsDeliveroo achieves profit milestone
The delivery company achieved a full year of profit for the first time of £3m in 2024, compared to £32m loss in 2023
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NewsDeliveroo to close unprofitable Hong Kong operation
The delivery company said it would “not serve shareholders’ best interests” to continue to operate in Hong Kong, with some assets being sold to rival foodpanda