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All articles by Shwetali Sapte – Page 35
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InterviewsShepherd Neame: ‘Lack of certainty means we’re focusing internally’
The 290-strong pub operator is investing in its existing estate in the hope that improved trading in the capital will spread out to the regions, CEO Jonathan Neame tells MCA
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Analysis & InsightPret on the balance between tech and human interaction
The brand is exploring how to provide an efficient grab-and-go offer while retaining its customer service experience, according to global retail technology director Chris Matthews
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Analysis & InsightNew business rates multiplier will further threaten investment
Businesses affected by the proposed ‘super tax’ multiplier are considering passing on costs to consumers, cutting staff, and reviewing their investment strategies
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NewsBroadwick Group acquires Camm & Hooper
The acquisition of the events company has further expanded Broadwick’s portfolio of venues, event services, and live entertainment
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NewsInception Group: ‘Businesses are looking to open in less hostile environments’
The business model is ‘broken’ for hospitality businesses in the UK, co-founder Charlie Gilkes has said
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NewsWestmorland invests heavily into food offer
The motorway service area operator reported a drop in turnover due to the economic backdrop and lower fuel prices, but this was offset by increased trading in its non-fuel business
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InterviewsCosta sees ‘significant opportunity’ in drive-thru market
The coffee shop chain will open up to 45 new drive-thru locations this year and has a strong pipeline in place for the next three years, according to property & store development director Nick Ridley
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News‘Mounting pressure’ on McDonald’s to protect staff
The Equality and Human Rights Commission has written to 1,400 outlets across the UK, warning of legal action if they fail to protect employees from sexual abuse
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NewsHow Network Rail evolved its ‘vanilla’ food offering
The station operator has built an offer that is more innovative and in tune with what customers are looking for, head of retail Daniel Charles told MCA’s Food to Go conference
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NewsBaton Berisha appointed CEO at Rare Restaurants
Formerly of The Wolseley Hospitality Group, The Ivy Collection, and D&D London, Berisha joins the parent company of Gaucho and M Restaurants with immediate effect
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InterviewsPapa Johns UK: ‘We’re effectively resetting the business’
The brand relaunch will underpin the pizza chain’s journey back to profitability and growth, while “showing Domino’s we mean business,” head of marketing Simon Wallwork tells MCA
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NewsBurger & Beyond seeks nationwide expansion
The three-strong, London-based burger concept is seeking high-profile sites to expand its presence across major regional cities in the UK
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NewsCity Restaurants Group to bring BonBird to UK
The group behind Afrikana, Crave, and Mowchi is to launch chicken concept BonBird in the UK, with an ambition to open 50 sites over the next five years
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InterviewsDomino’s actively looking at opportunities for second brand
CEO Andrew Rennie has said the group is looking at “a few things” but will ensure any acquisition comes with strong medium- and long-term growth prospects
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Analysis & InsightCider category worth £2bn to UK on-trade
The cider category has experienced 5% value growth over the last two years, according to Heineken, which has introduced the UK’s first dealcoholised cider
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NewsDomino’s delivery channel returns to growth
The pizza chain recorded a marginal dip in group revenue to £664.5m in FY24, with like-for-like sales growth of 0.7% over the year
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NewsNightcap promotes Sarah Miller to COO
Miller joined the night time operator as group director of business operations in June 2024, after five years with Stonegate
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NewsDomino’s appoints Ian Bull as chair
Bull first joined the board in 2019 and has deep knowledge of the Domino’s business, as well as experience from his executive career at Greene King among other businesses
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Analysis & InsightConsumers gravitate further towards health-conscious eating
New data from Barclays found 27% of respondents are more likely to visit shops and restaurants that offer ‘healthier’ options as spring approaches
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InterviewsClays sets sights on further growth
The competitive socialising concept is eyeing major cities across the UK, Europe, and the US, having finished a “bumper year” with like-for-like growth surpassing 20%, founder Tom Snellock tells MCA