All articles by Finn Scott-Delany
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InterviewsMarston’s: Pubs still great value for money
CEO Andrew Andrea tells MCA why the pub company is ditching its Two for One format and revamping its food menus after receiving poor feedback from customers
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News
Outgoing Dardis toasts strong Young’s results
The premium managed pub operator is “firmly back in business” with profit before tax of £41.8m
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Interviews
Popeyes: ‘We made a decision to show up big’
In his first interview, UK CEO Tom Crowley talks to MCA about Popeyes’ ambitious rollout plans, and how viral marketing is bolstering an already high level of brand awareness
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News
C&C sells stake in Admiral Taverns
The Bulmers supplier disposed of its minority interest in the pub company for £55m to Proprium Capital Partners
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Interviews
McDonald’s futureproofs business for omnichannel world
Chief operations officer Gareth Pearson tells MCA how its £250m restaurant remodelling programme comes in response to the business changing shape significantly
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News
McDonald’s invests £250m in restaurant remodelling
The Convenience of the Future upgrade programme will see McDonald’s UK&I shake up the way its restaurants operate to reflect the multiple ways customers order
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News
Popeyes Stratford breaks sales records
The brand’s UK debut at Westfield is the top performing Popeyes store in the world in terms of sales, CEO Tom Crowley told MCA
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Interviews
Richard Caring ‘committed to continuously evolving’ Bill’s
The refreshed offering at Bill’s aims to connect its foundation under former greengrocer Bill Collison with an “experiential, contemporary twist”, COO Rebecca Tooth told MCA
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News
Butchies: ‘Delivery has been huge for us’
The buttermilk fried chicken concept has used delivery-only kitchens to expand across London, founder Garrett FitzGerald told MCA’s Hostech conference
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News
Tim Martin: ‘Oldies like me won’t stay in forever’
The Wetherspoon chairman told MCA sales growth at Lloyds was being driven by younger consumers less concerned about Covid
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News
Pret reveals next stage of Pret Perks
With a major marketing campaign planned, the scheme will introduce more enhanced personalisation, targeted promotion to add and retain subscribers, and deeper alignment with Pret’s brand values, MCA’s Hostech heard.
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News
Stonegate unveils new premium division
The Chapter Collection will focus on premium food-led pubs initially in London, with the Clerk & Well the first to open under the division
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News
Reef Technology: ‘We want people who are top of their game’
The virtual kitchen operator has launched hundreds of locations with YouTube influencers such as Sidemen and MrBeast, Hostech heard
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News
Wetherspoon faces ‘considerable pressure on costs’
The pub company reported like-for-like sales in Q3 were down 4%, though said sales were improving
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News
BrewDog to ‘completely change how bars operate’
The “radically new business model” will see bar hourly staff benefit from a 50/50 profit share, while salaried staff will receive £120,000 worth of shares over four years
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Analysis & Insight
McDonald’s: Delivery at centre of new restaurants
McDonald’s is still learning how best to optimise delivery and is using technology to streamline the complexity of the sales channel, delivery director Daniel Smith told Hostech
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News
Openings of the week: Harts, Big Smoke, Acai Berry
Harts Group revealed details of its new Borough Yards wine bar, Daskal, while two new desert concepts were announced for Wardour Street in Soho
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News
F&B sales at Whitbread ‘slow to recover’
The Beefeater and Brewers Fayre operator hopes the rollout of new menus and targeted marketing initiatives will drive an improvement in sales
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News
Roger Wade to step down from Boxpark
The founder is handing over to MD Simon Champion and COO Ben McLaughlin, and will stay on as a brand consultant and NED
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News
Loungers delivers records sales
The 164-strong cafe-bar operator continues to “significantly outperform” the market, with like-for-like sales up 17.7% in the 40 weeks to 20 February
