All articles by Finn Scott-Delany – Page 8
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Analysis & Insight
Uber Eats: Consumers ordering more frequently
UK general manager Matthew Price said the brand’s subscription loyalty service Uber One was creating a stickier customer with larger basket sizes
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Interviews
Azzurri strives to ‘serve better’ for people and planet
Head of responsible business Claudia Candiotto speaks to MCA about the Ask and Zizzi operator’s ambitious new sustainability strategy, Recipe for a Better Future
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Interviews
Rising Star: JKS ops director ‘in the trenches’ with teams
MCA hears why Joanne Searley has become an essential part of the company’s growth, in the latest finalist profie the the Retailers’ Retailer Rising Star Award, sponsored by Red Bull
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Analysis & Insight
How Itsu overhauled its customer experience with kiosks
Chief customer officer Neil Miller describes the “goddamn painful” experience of installing 600 self-ordering kiosks across the brand’s 88-strong estate in nine months
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Interviews
Caravan: ‘We source well beyond Fairtrade’
CEO Laura Harper-Hinton talks to MCA about why climate positive is better than climate neutral, in the latest finalist profile for the Retailers’ Retailer Sustainability award, sponsored by Pernod Ricard
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Analysis & Insight
What next for Stonegate’s remaining L&T business?
As the managed pub company reportedly looks to sell off 1,000 pubs from the former Ei leased & tenanted estate, MCA looks at the logic behind the move, and who might be in the running to pick up the package
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News
Joe & The Juice continues to expand
The Denmark-founded healthy juice bar brand opened eight stores last year, and now has a UK estate of 62
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News
Simon Townsend joins Adnams as NED
The former Ei Group chief exectuive is also a non-executive director at Côte Restaurants
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Opinion
Nisha Katona: ‘Mowgli will have my hand on it forever’
Following TriSpan’s acquisition of a significant stake in the Indian restaurant brand, MCA explores the cultural synergies between the new partners, and how Mowgli has an invaluable asset in its force of nature founder
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News
Investment group pay £640k for Crussh
Acquisition vehicle Keep in Business is part owned by Tolladine Estates, which includes Crussh creditors Simon Waterfield and Ralph Congreve as shareholders
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News
Marston’s sees ‘positive sales momentum’
Like-for-like sales were up 4.5% for the 16-week period to 21 January 2023 compared to 2020, the last period unaffected by Covid-19
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News
City Pub Group trading ‘better than expected’
The pub operator achieved strong like-for-like sales growth over Christmas, as it announced board changes and two new site acquisitions
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News
Gloria Jean’s builds 14-strong pipeline
The Retail Food Group-owned coffee shop brand has lined up four sites in Scotland and nine in England, including former Pret and Patisserie Valerie stores
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News
Revolution Bars Group closes on Mondays and Tuesdays to save energy
The group has revised down its profit expectations for the year after its bars were down 9% over Christmas due to the rail strikes
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News
Oakman looks to raise £5.3m from shareholders
The discounted share placement will provide a buffer to protect the business from a further worsening of the trading environment
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News
Crussh secures pre-pack sale, saving eight stores
The food to go chain has been heavily impacted by post-pandemic trading conditions, having previously operated 30 stores
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Analysis & Insight
Three times a habit for Byron insolvency
Once one of the most promising casual dining brands of its generation, Byron is facing the ignominious prospect of another pre-pack sale, which would be its third restructure in five years. MCA examines the rise and fall of the proper hamburger restaurant operator and asks where it all went wrong
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News
D&D London confirms four closures
East 59th in Leeds, Klosterhaus in Bristol, Avenue in St James and Radici in Islington will cease trading due to “spiralling utility, food and beverage costs and the unstable labour market”
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News
Flat Iron eyes three or four new sites in 2023
The affordable steak concept is taking a measured approach to growth this year, but has confidence in its offering amid cost of living pressures
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News
Zoe Bowley to step down from PizzaExpress
After 12 years with the casual dining brand, the MD has decided to step down in order to take a well-deserved break and pursue her next chapter