All Costa articles – Page 2
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Analysis & Insight‘Scale without agility is dead weight’: how Coca-Cola’s investment in Costa turned to froth
As US soft drinks giant Coca-Cola reportedly sounds out potential buyers for a sale of its Costa Coffee business, Simon Brooke explores how the UK coffee chain has lost as much as £2bn in value since it was acquired in 2018
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NewsApollo expresses interest in Costa
The private equity firm, which owns The Restaurant Group, has reportedly held initial talks with Coca Cola over the sale of the coffee chain
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NewsCoca-Cola in talks about cut-price £2bn sale of Costa Coffee
The American owner is said to be working with bankers on a review of the chain, which has more than 2,000 UK outlets
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NewsCoca-Cola CEO: Costa Coffee investment has ‘not played out as intended’
James Quincey has acknowledged the soft drinks giant’s near £4bn acquisition of Costa Coffee is “not where we wanted it to be”
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NewsCosta franchise acquires 21 sites
Sim Trava, one of the largest Costa franchises in the UK, has acquired 21 branded coffee shops from Sheffield-based fast food franchise operator QFM Group
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InterviewsCosta tests blueprint for store investment strategy
The refreshed design will inform a series of upcoming refurbishments and new store openings across the UK, with the brand aiming to elevate the customer experience, property & store development director Nick Ridley tells MCA
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Analysis & InsightSober, social and open late: cafés tap into new evening rituals
While bars and pubs have long dominated evening socialising, an increasing number of consumers are now seeking venues that offer an alcohol-free alternative, and cafés are stepping up to meet that demand
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NewsCosta unveils modern new store design
The Great Portland Street site in London aims at delivering an elevated customer experience with its contemporary layout and stylish design
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Analysis & InsightRetail, travel and leisure driving net outlet expansion
The travel is poised to see the strong growth in revenue within the RTL channel – up 5.1% to reach £2.5bn, driven by the continued recovery in rail and air passenger numbers, according to a new Lumina Intelligence report.
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Event NewsHospitality leaders weigh AI’s real impact
Costa Coffee, Pizza Pilgrims, Individual Restaurants and Sona shared how AI is shaping hospitality, via real-world applications that balance operational efficiency with human experience, at MCA’s Hostech
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Event NewsHospitality leaders embrace loyalty integration, kiosk innovation and AI
Representatives from over 20 operators convened for MCA’s roundtable at Hostech 2025, with a wide-ranging discussion spanning loyalty integration, back-of-house AI, and customer-centric kiosk strategy
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NewsAI in hospitality: ‘The opportunities are vast’
Former PizzaExpress digital chief Arslan Sharif told MCA’s Hostech conference how operators can save up to 15% in labour costs by using AI tools
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NewsCosta pushes for further growth across formats
The coffee chain has renewed its focus on the high street, shopping centres, drive-thrus, and retail parks, while extending its partnership with real estate advisor Savills
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EventsFuture trends, AI, robotics and loyalty at Hostech 2025
Leading hospitality brands reveal the strategies, technologies and investment priorities shaping the future of guest experience next month
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NewsHostech boasts bumper line-up for 2025
Costa Coffee, Pizza Pilgrims, Pho, Turtle Bay, Comptoir and 200 Degrees join the line-up of panellists at MCA’s Hostech Conference next month
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InterviewsCosta sees ‘significant opportunity’ in drive-thru market
The coffee shop chain will open up to 45 new drive-thru locations this year and has a strong pipeline in place for the next three years, according to property & store development director Nick Ridley
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NewsCosta Coffee raises barista pay ahead of NLW increase
The Coca-Cola owned coffee shop operator is set to increase wages for more than 15,000 baristas across its 1,500 UK company-owned stores, with starting pay rising 5% from 1 April 2025
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NewsCosta drives down Coca-Cola’s coffee revenues
Costa Coffee’s performance in the UK led to a 3% decline in full year coffee revenue for parent company Coca-Cola
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NewsCosta stores experience supply shortages
Customers have been left unable to buy certain food products including cakes, baps and pastries from selected Costa cafes due to the disruption
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NewsCosta initiates 24-hour trading trial
The coffee chain has launched a 24-hour trading trial at its drive-thru store in Leicester Meridien East, with potential for further rollout