All Costa articles
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News
In pictures: Costa unveils refreshed New Oxford Street store
The new design, which has also been rolled out at the brand’s Tooley Street site, offers touch screen ordering and a dedicated collection point to speed up service
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Costa unveils new store design
Reopened after a major refurbishment, the coffee giant’s Tooley Street site now features touchscreen ordering systems, a modern seating area, multiple charging points, and a refreshed counter space
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News
Costa expands into air travel with EasyJet
The partnership brings EasyJet a range of Costa’s hot beverages including cappuccino, latte, salted caramel latte and decaf options
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News
Costa to launch robotic coffee kiosk
The UK-based brand will partner with US hospitality group Delaware North to launch its new Costa Coffee Creations concept at Austin-Bergstrom International Airport in Texas
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Analysis & Insight
Costa Coffee embraces global cuisines for new summer menu
Fresh flatbreads draw inspiration from the rich flavours of Middle Eastern cuisine, while the coffeehouse chain introduces a number of plant-based options in collaboration with BOSH!
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Analysis & Insight
Spring menu innovation juggles indulgence, wellness and sustainability
The season’s latest slew of menu updates sees PizzaExpress going large with family-sharing extra dough, ASK Italian use regenerative flour in its pizza, while Leon also opts for a Mediterranean flavour
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News
Costa launches cafe collaboration with Sainsbury’s
With an investment exceeding £3m, Costa has unveiled initial plans to open 11 new stores within Sainsbury’s supermarkets in 2024
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Costa Coffee increases pay rate by 9%
The starting rate for baristas will rise to £12 per hour, from £10.70, with employees set to receive a pay rise from 1 April 2024
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Costa Coffee named Nation’s Favourite
In the annual Allegra World Coffee Portal survey of more than 5,000 UK consumers, 51.6% named Costa as their favourite chain for the 14th year in a row
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Costa Coffee appoints CMO
Cecile Angrand has previously worked for Bel, Mars, Nesporesso and Cadbury
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Costa debuts streamlined ordering features
The coffee shop chain has reopened its Plymouth outlet with touch screen ordering and order-to-table features
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Adrian Cook steps down from Costa
Adrian Cook has stepped down as managing director – International for Costa Coffee after two years with the coffee shop chain
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Costa Express grows sales to £348m
The self-serve coffee business installed 1,466 machines in 2022, but operating profit was down due to higher costs
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News
Costa Coffee returns to profit
The coffee chain has reported its 2022 financial results with turnover of £1.1bn, alongside a focus on its omnichannel strategy to create the ‘Total Coffee Company’ proposition and further build on its international foundations
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Analysis & Insight
Autumn menu innovation leans on international flavours
MCA rounds up food-to-go autumn menu launches from brands including Leon, Pret, Gails and Greggs, exploring trends for both indulgence and health as well as new flavours
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Costa appoints UK&I MD
Nick Orrin has been appointed to the role following a period as interim managing director
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Costa drives growth at Coca-Cola
The coffee chain’s UK performance helped drive 10% second quarter growth in its parent company’s Global Ventures division
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Analysis & Insight
Food to go: What’s inspiring spring/summer NPD
MCA explores the trends influencing the new spring/summer launches from the UK’s leading food to go brands and how they stack up against competition from the grocery retailers.
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News
Costa now charging coffee fans £6 per cup
Costa now charging up to £6.65 for their lattes, mochas and cappuccinos, a Sunday Express investigation has found.
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Costa announces third pay rise in 12 months
Team members across 1,520 company-owned UK stores will see hourly wages increase by 6.1 to 7.3% with effect from 1 April